Consultant

• Provide nursing consultation, policy direction, implementation, and technical assistance to Medical Foster Care staff and community partners regarding clinical and programmatic matters
• Support quality improvement methods, concepts, and requirements
• Develop, revise, and maintain Medical Foster Care program policies, the Internal Training Manual, and reports
• Compile and analyze monthly client and staffing reports for quality improvement processes
• Conduct performance improvement activities and annual reviews of Medical Foster Care programs for compliance with federal and state requirements
• Analyze quarterly reports from Children's Medical Services staff or providers and develop an annual report
• Provide statewide consultation and technical assistance regarding program policies and data management
• Review data, documentation, dyads, and plans of care for accuracy and quality
• Participate in work groups, teams, and committees addressing program-related issues
• Perform other work-related duties as assigned

Registered Nursing Consultant

• Function as an integral member of the Children’s Multidisciplinary Assessment Team (CMAT)
• Provide social work services and support to families and children served by the CMAT program
• Complete day-to-day administrative operations and respond to regional and statewide requests for information about CMAT coordination and staffing
• Raise stakeholder awareness regarding the team
• Review CMAT referrals for appropriateness and obtain necessary paperwork
• Communicate with stakeholders
• Complete psychosocial assessments, including activities of daily living
• Support parental participation and family-centered approaches in the CMAT process
• Participate in determining medically necessary eligibility and available, duration, and limits of supports and services
• Collaborate in decision-making and problem-solving with multidisciplinary team members to determine individualized services
• Communicate relevant information to CMAT members about issues and policies affecting eligibility decisions
• Encourage placement in the least restrictive setting appropriate to medical needs and family wishes
• Complete and disseminate CMAT staffing summaries
• Complete additional CMAT activities within required timeframes
• Document CMAT activities in clients’ CMS electronic medical records
• Facilitate access to client reports and records when proper consent is available
• Provide database information to CMS Central Office as requested
• Participate in training, evaluation, monitoring, and follow-up activities to improve CMAT functions and outcomes
• Ensure completion of level-of-care training for new CMAT members
• Perform other duties as assigned
• Travel approximately 10%

Social Work Services Program Consultant

• Build and maintain strong client relationships by analyzing client needs and recommending solutions
• Oversee complex client projects and apply industry best practices
• Develop, customize, and maintain project artifacts such as RFPs and project timelines
• Maintain project scope, schedule, and budget according to the plan or statement of work
• Facilitate project workshops, vendor sessions, meetings, communications, and other critical project events
• Provide subject matter expertise for conversion, implementation, and merger of bank and credit union solutions
• Track, address, and escalate project risks, gaps, and issues
• Develop and sustain relationships with strategic vendors
• Study financial industry market trends and participate in solution demonstrations
• Monitor vendor changes, competitors, system updates, and functionality
• Represent client and Engage fi interests in vendor interactions
• Assist with process review, improvement, implementation, and development of best-practice tools
• Track and record project billing hours and budgets
• Mentor and train Engage fi team members

Strategic Consultant, Conversion Services

• Assume overall responsibility for project management of an assigned book of business
• Manage day-to-day operations and communicate with internal support departments
• Coordinate aspects of the client service process
• Accompany the Broker on initial prospect visits
• Communicate new-client details to the onboarding team and provide AOR letters
• Coordinate with department heads to assign a dedicated account team
• Work with internal teams to deliver reporting, renewals, benefit guides, open-enrollment materials, project timelines, technology, and wellness strategies
• Formulate go-to-market strategy with clients and communicate details to the marketing team
• Coordinate marketing and finance timelines, deliverables, carrier RFPs, contribution strategies, and plan alternatives
• Review existing plans and COCs; identify coverage gaps, compliance issues, and recommended changes or enhancements
• Communicate items requiring implementation or review to Compliance
• Establish open-enrollment timelines with the Communications team

Benefits Consultant

• Enhance members’ lives in a digital retail financial environment through advanced sales and service
• Uncover member needs and recommend solutions using a sales-through-service consultative approach
• Conduct member service functions including consumer accounts, account maintenance, business accounts, and unsecured and collateralized loans
• Resolve member engagements successfully from the member’s perspective
• Educate members on mobile/online banking, bill pay, remote deposit capture, and ITM services
• Maintain required documentation and supporting materials
• Prepare required reports in a timely manner
• Identify referral opportunities and refer members to internal partners for investments, mortgage, or commercial lending
• Communicate with frontline areas to ensure an exceptional member experience
• Perform other job-related duties as assigned

Member Consultant

• Attend to live chats initiated by guests on the Norwegian Cruise Line website
• Respond to inbound chats in a timely manner
• Establish and maintain quality relationships with consumers through exceptional service and rapport
• Identify and meet customer needs and expectations
• Use sales skills to build the customer base and make decisions regarding daily priorities and assigned tasks
• Identify and solve customer issues quickly and effectively
• Communicate cruise product features, benefits, and pricing
• Recommend promotions, itineraries, stateroom upgrades, onboard credits, and other shipboard amenities
• Maintain brand consistency and exemplify Norwegian Cruise Line's missions and values
• Build customer relationships to achieve sales quotas, broaden the customer base, retain customers, and develop business
• Perform other job-related functions as assigned

Web Chat Consultant

• Ensure timely and quality execution of client deliverables
• Consult with clients on Workday projects and develop solutions to complex problems across multiple domains or clients
• Lead or participate in all stages of the Workday project lifecycle, from discovery, planning, and design through business process configuration, testing, and deployment
• Execute medium to large client deliverables from start to finish across multiple concurrent projects using Strada’s quality standards and consulting methodology
• Manage work to project scope, timeline, and budget; coordinate with others when applicable
• Provide subject matter expertise, propose alternatives, and recommend solutions based on client needs
• Discuss lessons learned, Workday best practices, and Strada’s point of view with clients
• Provide direction and guidance to less experienced colleagues by directing work and reviewing deliverables
• Participate in internal business initiatives, domain groups, chats, and training
• Participate in Workday ecosystem product groups and chats
• Serve as a subject matter expert in client sales meetings
• Maintain a specialized and deepened skill set within Workday Financials modules

Senior Managing Consultant – Workday Grants

• Attract and screen potential tenants
• Provide information about available properties
• Negotiate lease terms and ensure a smooth leasing process
• Lease properties to prospective tenants and maintain high occupancy rates
• Maintain positive relationships with current residents
• Market and promote available properties
• Conduct property tours
• Screen applicants
• Negotiate lease agreements
• Provide excellent customer service
• Work closely with the property manager and team members to achieve leasing goals and maintain property standards
• Stay informed about local rental market trends, competitor activities, and industry regulations
• Participate in property marketing events, outreach programs, and promotional activities
• Manage the leasing process, prepare lease paperwork, and assist future residents with move-in
• Respond to in-person, phone, and email inquiries; provide leasing information and make appointments
• Assist with weekly, monthly, and special reports
• Determine resident needs and respond promptly to concerns
• Explain lease and community policies to new and current residents
• Plan, organize, and conduct resident functions as directed by the Property Manager
• Uphold ethical standards, fair housing regulations, and company policies

Leasing Consultant

• Serve as the primary subject matter expert in biochemical processes, providing insights into advancements and industry best practices
• Evaluate designs of biofuel, renewable chemical, and hydrogen production systems for product specifications and project financial parameters
• Lead scoping and feasibility studies
• Author design bases, create process simulations, develop equipment lists and layout drawings, and deliver FEL-1 and FEL-2 package services
• Review and refine capital and operating cost assessments
• Create Class V cost estimates using vendor quotes, public resources, and spreadsheet calculations
• Draft technology sections for due diligence reports used in project financing
• Travel to project sites to oversee pilot or demonstration facilities, monitor construction progress, and conduct performance tests
• Provide technical leadership for alcohol-to-jet, renewable diesel, ethanol, and other renewable fuel technologies
• Assess process risks and costs for oligomerization, hydrotreating, fermentation, and other technology pathways
• Assess hydrogen production technologies including SMR, thermal production, and electrolysis
• Provide technical leadership for renewable natural gas technologies, including landfill gas gathering systems, anaerobic digesters, and gas cleanup systems
• Manage independent engineering or owner’s advisory projects
• Collaborate with clients, organize ICF teams, and oversee project finances and reporting

Principal Consultant – On Call

• Provide strategic advisory and consulting services to electric utilities supporting grid modernization initiatives
• Focus on SCADA and EMS systems, with working knowledge of ADMS technologies
• Conduct current-state assessments of utility operations and operational technology
• Facilitate stakeholder interviews, business process workshops, executive workshops, and planning sessions
• Develop business cases, modernization strategies, strategic recommendations, implementation roadmaps, and technology roadmaps
• Assess operational technology maturity and modernization readiness
• Develop operational use cases and functional, technical, integration, cybersecurity, and non-functional requirements
• Develop system architecture and integration strategies and review solution architectures and technical designs
• Advise on procurement strategies, RFPs, vendor evaluations, demonstrations, due diligence, contract negotiations, and Statements of Work
• Serve as the owner’s engineer during implementation and support governance, testing, operational readiness, and risk mitigation
• Build relationships with utility executives, operational leadership, and project stakeholders
• Prepare executive presentations, steering committee updates, and strategic recommendations
• Support proposal development, client pursuits, thought leadership, conferences, webinars, mentoring, and practice development