Director

• Develop and lead enterprise strategies, standards, and governance for facility infrastructure, maintenance systems, asset management, and reliability
• Establish consistent expectations and best practices across manufacturing locations
• Provide enterprise leadership for CMMS, preventive and predictive maintenance, maintenance planning, asset hierarchies, work-order processes, OEE, and equipment reliability
• Drive system adoption, data integrity, and consistent maintenance practices across sites
• Oversee HVAC, electrical distribution, boilers, steam, compressed air, water/wastewater, fire protection, life-safety systems, roofing, and general building systems
• Lead facility assessments and identify reliability, compliance, capacity, and business-continuity risks
• Develop multi-year infrastructure and maintenance capital roadmaps
• Support facility modernization, expansion, equipment replacement, and major capital initiatives
• Establish and monitor enterprise KPIs for maintenance effectiveness, equipment uptime, OEE, facility health, utility performance, and reliability
• Use data and root-cause analysis to identify improvement opportunities and drive accountability
• Partner with site and functional leaders to align priorities with operational objectives
• Lead change management, training, best-practice sharing, vendor partnerships, and enterprise initiatives
• Lead utility optimization, energy reduction, water conservation, and sustainability initiatives
• Support regulatory, insurance, permitting, audit-readiness, and corrective-action activities
• Partner with Engineering and Operations on equipment commissioning and maintenance integration for capital projects
• Manage contractors, engineering firms, consultants, service providers, and equipment partners
• Support investigations involving infrastructure failures, equipment reliability, maintenance gaps, or utility disruptions
• Provide senior leadership with facility health, reliability, capital, and risk assessments
• Support critical infrastructure or equipment issues outside normal business hours as needed

Director, Infrastructure & Maintenance

• Develop and execute the global Field Services strategy in alignment with business growth objectives and customer needs
• Lead and develop a high-performing organization spanning Inspection Services, Field Operating Services, and Early Career Development, in partnership with regional leadership teams
• Ensure safe, efficient, and consistent execution of customer field assignments across all regions
• Drive workforce planning, recruitment, onboarding, training, and succession planning
• Optimize field resource utilization and deployment processes to maximize customer responsiveness and business profitability
• Establish and monitor KPIs related to safety, customer satisfaction, utilization, quality, productivity, and financial performance
• Collaborate with Sales, Technical Services, and Offering Management teams to support new service offerings and business development initiatives
• Drive continuous improvement through standard work processes, lessons learned, digital tools, and operational excellence methodologies
• Build and maintain senior-level relationships with key customers and strategic partners
• Ensure compliance with Honeywell and customer safety requirements, industry regulations, and quality standards
• Manage operating budgets and contribute to annual operating plans and strategic planning activities
• Serve as the escalation point for critical customer issues and field execution challenges

Director of Field Services

• Own the strategic vision, annual business plan, and growth priorities for the Lifecycle Management Practice
• Develop the practice roadmap for Endpoint Lifecycle Management, Configuration Services, Break/Fix Services, Asset Recovery, decommissioning, and related service offerings
• Assess revenue, gross profit, services attachment, delivery performance, customer experience, competitive position, and market opportunity
• Build a scalable practice framework supporting repeatable sales motions, consistent solution development, delivery alignment, customer success, and profitable growth
• Identify market opportunities, portfolio gaps, technology trends, and investment priorities
• Create customer-facing solutions that are easy to buy, scope, and deliver consistently
• Drive practice performance across product revenue, services revenue, gross profit, partner-aligned growth targets, and customer satisfaction
• Provide business updates, forecasts, risk assessments, and strategic recommendations to executive leadership
• Partner with Sales, Enterprise Architecture, Solution Architecture, OEM partners, Marketing, Professional Services, Managed Services, Operations, and executive leadership

Director, Lifecycle Management Practice

• Support and carry out the administration and management of Nursing Services to residents in accordance with physicians’ orders and residents’ total needs
• Partner with the Director of Nursing (DON) in providing 24-hour supervision of Nursing Services
• Direct the Nursing Department to maintain quality standards of care in accordance with current Federal, State, and Company standards, guidelines, and regulations
• Assume responsibility for clinical operations in the absence of the Director of Nursing (DON)

Assistant Director of Nursing, RN

• Develop, implement, and continuously improve Feeding America's enterprise-wide Capacity Building Way of Working
• Establish frameworks, standards, tools, and processes for consistent, high-quality capacity building services
• Advise leaders and subject matter experts on capacity building strategies, capability continuums, services, and resources
• Strengthen and streamline capacity building practices through consultation, training, coaching, and change management
• Build strategic partnerships across departments to align efforts, integrate learning and evaluation, reduce duplication, and improve efficiency
• Provide strategic leadership and oversight for Collaborative Capacity Building Services
• Partner with member leadership teams on multi-year capacity building plans and measurable outcomes
• Lead and develop the Capacity Building Services team as a center of excellence
• Supervise the Manager and Coordinator, Capacity Building Services
• Represent Network Capacity Building in organizational initiatives, forums, committees, conferences, task forces, and strategic projects
• Partner with Development staff on donor proposals, grant reporting, stewardship, and funding opportunities

Director, Capacity Building Services

• Supervise and coordinate the activities of the maintenance department
• Ensure environmental center compliance with Federal, State and Local ordinances, regulations, and building codes
• Ensure the community is maintained in a sanitary, attractive, and orderly condition
• Maintain the community in good repair and free from hazards caused by electrical, plumbing, ventilation, heating, and cooling systems
• Provide quality laundry service

Maintenance Director

• Lead behavioral health services and initiatives across assigned programs and contracts
• Integrate behavioral health into care management, transition planning, community-based services, quality improvement, and program operations
• Develop, implement, monitor, and continuously improve behavioral health strategies
• Identify behavioral health risks, access barriers, service gaps, emerging trends, and operational intervention opportunities
• Coordinate behavioral health services with physical health, social services, housing, substance use disorder treatment, and other supports
• Provide subject matter expertise for program design, implementation, corrective action plans, and special initiatives
• Improve timely access to behavioral health services and support continuity of care during transitions into community settings
• Establish processes to monitor referrals, appointment access, follow-up, continuity of care, and barrier resolution
• Build relationships with providers, community organizations, health plans, state agencies, and other stakeholders
• Monitor performance measures, key performance indicators, utilization trends, access measures, transition outcomes, contract deliverables, and regulatory requirements
• Use quantitative and qualitative data to identify performance gaps and recommend interventions
• Develop reports, presentations, executive briefings, and recommendations
• Provide leadership, coaching, clinical consultation, mentorship, education, and training to program staff
• Support recruitment, onboarding, professional development, and special projects

Behavioral Health Director

• Lead and grow strategic client relationships
• Serve as a trusted advisor to senior HR leaders
• Deliver communication and change management solutions that drive measurable business outcomes
• Anticipate client and market needs
• Leverage industry insights, creative strategy and innovative technologies to develop employee engagement and communication solutions
• Expand client relationships and identify new business opportunities
• Develop proposals and partner with sales and cross-functional teams to advance revenue objectives
• Build and lead high-performing teams
• Foster collaboration, mentorship and thought leadership
• Champion the continued growth of the Engagement Services practice
• Guide cross-functional teams of content developers, designers, project managers and technical experts
• Contribute to business development efforts and shape the future of Engagement Services

Director, Engagement Services

• Oversee scaled initiatives and capabilities to improve patient experience (NPS), engaged Oak Street Health membership, and STARs performance through payer CAHPS programs
• Own the strategic agenda for improving patient experience at Oak Street Health
• Partner with cross-functional business leaders to achieve organizational performance goals and foster member engagement
• Lead opportunity identification through execution to deliver year-over-year improvements in patient experience
• Serve as primary liaison with payer partners on CAHPS strategy and performance
• Oversee a growing team of approximately 2-5 team members focused on corporate strategy functions
• Work with central service operations, field operations, patient engagement, technology, product, population health, learning, human resources, managed care operations, and other teams
• Lead major patient experience strategic initiatives
• Deploy Senior Managers and Analysts to improve NPS, net membership, and/or CAHPS performance
• Translate initiative impact into primary KPIs and economic value for the business
• Own organizational NPS performance against annual targets
• Develop, organize, and execute the patient experience strategic plan
• Support Field and Central operational partners with identifying and deploying experiential best practices
• Partner with the Enterprise CX team to identify trends and thematic patient experience opportunities and synthesize them into strategies
• Serve as patient experience subject-matter expert for payer QBRs and dedicated CAHPS performance sessions
• Develop CAHPS strategic plans for high-priority payer quality ladders
• Oversee the strategic roadmap for patient portal enrollment and portal experience
• Report to the AVP, Patient Experience & Field Execution

Lead Director, Patient Experience

• Partner with local facility leaders, clinical teams, operational stakeholders, and enterprise Community Health & Impact leaders to align local community health priorities with organizational strategies, service line priorities, and population health goals
• Lead the Community Health Needs Assessment cycle and related Implementation Strategies and governance responsibilities for assigned markets or facilities
• Develop, implement, and refine community health programs addressing priority social drivers of health
• Establish performance measures, evaluation approaches, and reporting processes to assess program effectiveness and inform continuous improvement
• Source, assess, and advance local community projects for potential low-interest loan investment
• Support Community Engagement strategies and relationships with community-based organizations, public agencies, civic leaders, philanthropic partners, and local stakeholders
• Oversee community benefit data entry, documentation, and validation processes
• Translate community data, partner insights, and implementation progress into recommendations, presentations, and updates
• Support cross-functional collaboration and project execution by convening partners, monitoring progress, and addressing implementation barriers
• Work Monday-Friday, 8am-4:30pm, with weekends as needed

Director jobs in Illinois