Head of Department

• Lead the growth, strategy, and operational delivery of the Enterprise Services business across Canada
• Develop the Canada Enterprise Services growth strategy, partnerships, and country-specific go-to-market plans
• Identify growth opportunities, customer partnerships, and business plans supporting Canada Enterprise Services P&L goals
• Lead strategic initiatives such as Value Partnerships
• Maintain a strong prospect pipeline and provide accurate regular forecasts
• Ensure operational delivery meets or exceeds financial forecasts and customer satisfaction targets
• Identify and pursue business development opportunities beyond the current portfolio or Business Area
• Evolve the Enterprise Services portfolio to address and stimulate market demand
• Develop and maintain relationships with key customers
• Collaborate with DX, Varian, IM sales teams, and the NAM Enterprise Services team on public- and private-sector opportunities
• Lead competitive tender responses and business proposals
• Design and deliver customer presentations, solution concepts, and demonstrations
• Provide sales collateral in brochures, presentations, and other formats
• Lead sales negotiations and manage internal and external stakeholder relationships
• Develop, negotiate, and manage the annual Enterprise Services budget, including monthly forecast reviews
• Maintain product knowledge and ensure quality assurance and compliance procedures
• Resource the team for pre-sales and post-sales activities
• Represent the organization at congresses and customer events, including presentations or lectures
• Maintain two-way communication with sales, enterprise services, and business-area teams to optimize the sales and product portfolio

Head of Enterprise Services

• Own company-wide revenue growth across marketing, sales, direct/self-serve revenue, upsells, cross-sells, downsells, saves, referrals, and reactivation
• Own demand generation economics, including qualified lead volume, cost per qualified request, CAC, ROI/ROAS, and channel-level growth efficiency
• Own sales performance, including completed consultations, revenue per completed call, conversion rate, AOV, show efficiency, response speed, and forecasting accuracy
• Lead pricing, packaging, offers, promotions, and lifecycle monetization
• Lead revenue operations, including attribution, dashboards, lead tracking, funnel measurement, forecasting, QA, and experiment measurement
• Establish a disciplined testing program across acquisition, landing pages, sales, follow-up, email/SMS/direct mail, offers, and expansion revenue
• Prioritize cross-functional investments based on expected incremental value
• Build revenue leadership systems that enable repeatable, scalable execution
• Diagnose the revenue funnel and identify the highest-value constraint
• Build quarterly revenue plans with assumptions, targets, owners, timelines, and expected impact
• Lead the Sales Director and coordinate with marketing, operations, support, finance, and DevOps
• Set and monitor leading and lagging KPIs across acquisition, sales, and expansion revenue
• Design and review experiments with hypotheses, controls, success metrics, guardrails, and decision rules
• Improve paid and organic acquisition economics while maintaining qualified demand
• Increase revenue per lead and customer through conversion, AOV, offers, upsells, cross-sells, and reactivation
• Build accurate forecasting, attribution, and executive reporting
• Use AI and automation to improve speed, conversion, decision quality, or operating leverage
• Develop leaders, delegate execution, and hold teams accountable for results and quality
• Work directly with the CEO to lead the revenue organization toward BeMo's long-term growth trajectory

Head of Revenue

• Own the strategic roadmap for veritree’s carbon business across sourcing, sales, storytelling, and technology
• Identify and evaluate revenue opportunities within carbon resale and monitoring
• Build veritree’s “charismatic carbon” narrative with Sales and Marketing
• Represent carbon in company-wide planning and align targets with Corporate Development goals
• Set portfolio construction strategy and prioritize project developers and geographies with the Carbon Specialist
• Oversee due diligence frameworks and scoring systems for a credible, audit-ready portfolio
• Accelerate resale of carbon credits through pricing, buyer/reseller partnerships, and process improvements
• Build and own a live carbon credit inventory system
• Own the carbon sales pipeline and forecast in HubSpot
• Define Sales and BD processes for quoting, reserving, and closing carbon deals
• Track margin and velocity by project and reseller partner
• Co-own the roadmap for carbon technology needs and tech-stack integration with Product
• Translate carbon workflows into scalable, repeatable processes
• Build partnerships with carbon project developers and nature-based carbon credit offtakers
• Lead larger and more complex carbon transactions
• Provide strategic oversight to the carbon team and define its scaling structure

Head of Carbon

• Develop and execute a global clinical operations delivery strategy aligned with corporate growth and operational objectives
• Establish a vision for clinical delivery excellence across all regions
• Define organizational priorities, resource investments, and transformation initiatives with executive leadership
• Drive process improvement, technology adoption, and innovative operating models
• Represent Global Clinical Delivery in executive governance forums and strategic customer engagements
• Provide executive oversight of Phase I–IV clinical operations and full-service trial delivery
• Ensure studies are delivered on time, within budget, and in compliance with regulatory and quality requirements
• Establish delivery standards, governance models, and performance expectations
• Monitor portfolio performance and resolve critical delivery risks and issues
• Oversee global clinical operations and full-service client portfolio, resource allocation, and risk mitigation
• Drive accountability for quality, timelines, enrollment, site performance, and study outcomes
• Ensure cross-functional alignment across clinical, data management, biostatistics, regulatory, medical writing, safety, and other teams
• Lead executive-level escalation management for critical studies and strategic customers
• Build executive relationships with sponsors and strategic partners
• Represent clinical delivery in business development, proposal reviews, and bid defenses
• Support customer retention, expansion opportunities, and new business acquisition
• Serve as executive sponsor for key accounts and resolve significant customer concerns
• Own revenue realization, profitability, forecasting accuracy, and operational efficiency
• Manage study budgets, scope changes, resourcing models, and client commitments
• Establish KPIs and operational metrics
• Lead, mentor, and develop a high-performing global clinical delivery organization
• Build leadership capability, succession plans, and talent pipelines
• Foster collaboration, innovation, diversity, inclusion, and continuous professional development
• Drive employee engagement, retention, and workforce planning
• Ensure compliance, inspection readiness, audit support, and proactive risk management

Global Head of Clinical Delivery

• Develop and execute the non-tech talent strategy aligned with Cohere's growth plan and business objectives
• Partner with TA leads across the organization
• Recruit, mentor, and develop a high-performing team of non-tech recruiters, sourcers, and coordinators
• Create career paths and succession plans
• Design and implement scalable hiring processes for non-technical roles
• Serve as the primary talent advisor to Talent Leads and executive stakeholders within non-technical business units
• Elevate Cohere's employer brand for non-technical talent through targeted campaigns and storytelling
• Establish metrics and analytics to track hiring effectiveness, quality of hire, pipeline health, and ROI
• Build and maintain diverse talent pools for critical non-technical Director+ roles
• Partner with the standalone Sourcing function and People Operations
• Ensure seamless onboarding and integration with business leaders
• Oversee the non-tech recruitment budget and optimize resource allocation using data-driven forecasting

Head of Non-Tech Talent

• Own enablement across the full customer journey, including onboarding and ramp, ongoing skill development, and adaptation to new products and workflows
• Design and roll out sales methodology training covering discovery, pain quantification, and selling across multiple product lines
• Build scalable, AI-enabled systems for training and content delivery
• Partner with technical teams to define product and positioning information needed for consistent training
• Train frontline sales and Customer Success managers on coaching and management practices
• Build systems that help managers reinforce methodology across teams
• Tie enablement work to metrics such as time to first call, ramp velocity, and call quality
• Identify top-performer practices and build repeatable systems
• Determine enablement structure across inbound, outbound, launch, and success motions
• Build and develop the enablement team over time
• Partner cross-functionally with Sales, Customer Success, Customer Support, Product, and People
• Report to the Chief Revenue Officer
• Travel to the sales office in Toronto

Head of Global Enablement

• Lead a bold, commissioning-focused development strategy
• Inspire the development team to generate original ideas, write compelling decks, create standout sizzles and pitch with impact
• Build a dynamic slate of distinctive, scalable and returnable programming
• Identify exceptional stories, talent, IP and access-driven opportunities
• Shape projects from the first spark of an idea through pitching, sale and greenlight
• Build strong creative partnerships with broadcasters, streamers, producers and talent
• Work closely with the London team to package and pitch projects for the global market
• Create an ambitious, collaborative development culture where the strongest ideas can thrive
• Report to the President, Productions

Head of Development

• Lead the growth, strategy, and operational delivery of the Enterprise Services business, including Managed Equipment Services, across Canada
• Develop the Canada Enterprise Services growth strategy, partnerships, and country-specific go-to-market plans
• Identify growth opportunities, customer partnerships, and business plans supporting Canada ES P&L goals
• Identify and lead strategic initiatives such as Value Partnerships
• Maintain a strong prospect pipeline and provide accurate regular forecasts
• Ensure operational delivery meets or exceeds financial forecasts while maintaining customer satisfaction
• Identify and pursue business development opportunities and evolve the Enterprise Services portfolio
• Develop and maintain relationships with key customers
• Collaborate with DX, Varian, IM sales teams, and the NAM Enterprise Services team on public- and private-sector opportunities
• Lead tender responses and business proposals
• Design and deliver customer presentations, solution concepts, and demonstrations
• Provide sales collateral in formats including brochures and presentations
• Lead sales negotiations and manage internal and external stakeholder relationships
• Develop, negotiate, and manage the annual Enterprise Services budget and monthly forecast reviews
• Maintain product knowledge and ensure QA and compliance adherence
• Ensure appropriate team resourcing for pre- and post-sales activities
• Represent the organization at congresses and customer events, including presentations and lectures
• Share customer feedback and market insights with sales, Enterprise Services, and Business Area/Line development teams