Head of Department

• Manage and develop the team facilitating training, development, and coaching for partner school teachers and leaders implementing DREAM’s AI and future-ready skills programming
• Set and maintain the quality bar for AI and future-ready skills leadership and teaching
• Oversee creation of implementation guides and playbooks for schools and school systems
• Design and facilitate professional development for leaders and teachers
• Provide feedback to professional development developers and facilitators
• Establish metrics, monitor outcomes, assess impact, drive continuous improvement, and inform strategic decisions
• Stay current on AI and future-ready skills in education and translate research, best practices, and political influences into implementation design and strategy
• Coach Principals and partner-school leaders
• Collaborate with the AI and future-ready skills Program Design team
• Interface with external academic researchers to study effectiveness and strengthen implementation
• Recruit partner schools and support implementation of AI literacy curriculum, AI tools, and future-ready school models

Head of Program Implementation

• Own the economics of the consumer deposit portfolio across products and segments, including cost of funds, mix strategy, deposit growth, retention, and margin
• Set the multiyear direction for deposit pricing and management
• Own rate strategy for standard pricing, promotional offers, and exception pricing
• Present rate recommendations to pricing governance forums and executive audiences
• Own consumer deposit portfolio P&L, including interest expense, net interest income, product and segment contribution, and performance against plan
• Establish interest expense attribution and reconciliation with Finance and Treasury
• Own deposit balance and rate forecasts, retention projections, assumptions, and scenario analysis
• Build a forecasting capability controlled by the function
• Lead insights and analytics covering price elasticity, behavioral segmentation, competitive and market insight, and portfolio reporting
• Direct data science and modeling for deposit behavior, rate sensitivity, retention, and balance migration
• Establish portfolio performance frameworks tracking cost of funds, acquisition, augmentation, and attrition
• Build and lead the function across pricing, P&L management and forecasting, and insights and analytics
• Establish accountability with Finance, Treasury, and enterprise data teams
• Manage talent, including hiring, performance evaluations, development, disciplinary actions, succession planning, and compliance
• Perform special projects and additional duties as required
• Maintain compliance with applicable laws, regulations, and policies

Head of Consumer Bank Portfolio Management

• Lead Seminal's consumer products licensing business across North America
• Build new licensing revenue across consumer product categories
• Develop relationships with leading licensees and retailers
• Expand the reach of Seminal's catalogue of artists and artworks across North America, Canada, and Latin America
• Deliver new business through manufacturers and direct-to-retail relationships
• Identify global and regional licensing opportunities with the Global Head of Licensing & Partnerships and Founder & CEO
• Promote Seminal's platform and identify new domestic and international sales opportunities
• Develop and refine strategies to grow and diversify the artwork licensing business
• Lead, manage, and motivate licensing agency partnerships
• Identify new agent and referral opportunities
• Recruit and build a licensing team as the business scales
• Represent Seminal in the region and raise the profile of the company, licensing platform, and value of art within licensing
• Conduct strategic technology, market, and business research and develop recommendations
• Develop marketing materials, sales tools, and presentations with internal stakeholders
• Attend trade events, conferences, and client meetings domestically and internationally within agreed budgets
• Provide reports, presentations, and communications to keep management informed of licensing activity, opportunities, and developments
• Report to the Global Head of Licensing & Partnerships and collaborate with the Founder & CEO, regional sales and creative teams, and internal stakeholders

Head of Consumer Product Licensing

• Develop and execute the global technology and business systems roadmap aligned with company growth priorities, operating model, client requirements, and risk profile
• Establish governance for technology intake, prioritization, investment decisions, system ownership, architecture standards, and roadmap accountability
• Advise executive leadership on technology priorities, dependencies, operating risks, investment tradeoffs, and emerging capabilities
• Own the lifecycle, performance, and integration of core ERP, CRM, finance, project and workflow management, product lifecycle, HR, collaboration, reporting, and related systems
• Define target application architecture, system-of-record model, integration standards, data flows, and platform ownership
• Partner with functional leaders to identify capability gaps, define requirements, and make build, buy, integrate, optimize, or retire decisions
• Oversee end-user technology, connectivity, identity and access, device lifecycle management, collaboration tools, software provisioning, and employee technology support
• Establish service standards for requests, incidents, escalations, root-cause resolution, documentation, release management, and user communication
• Own cybersecurity policies, controls, monitoring, incident response, vulnerability management, security awareness, and remediation planning
• Partner with Legal, Compliance, People Operations, and Finance on privacy, audit, segregation-of-duties, data-retention, and regulatory requirements
• Maintain tested backup, recovery, disaster response, and business continuity capabilities
• Support client security reviews, audit requests, cyber-insurance requirements, and evidence readiness
• Establish data ownership, master-data standards, quality controls, retention requirements, and access rules
• Improve reporting integrity, system-of-record discipline, and access to timely decision-ready information
• Build a roadmap for AI and automation and establish responsible AI standards
• Map workflows, identify root causes and control gaps, and redesign processes before implementing technology
• Implement integrations, APIs, workflows, and automation to reduce fragmented tools and manual handoffs
• Define baseline measures and track adoption, cycle time, data quality, service improvement, control effectiveness, and financial return
• Lead technology implementations, upgrades, migrations, and integrations from discovery through stabilization
• Set scope, milestones, decision rights, dependencies, risks, and success measures for initiatives
• Create communication, training, and adoption plans and hold business owners accountable
• Manage technology budget, licensing strategy, vendor portfolio, implementation partners, contracts, renewals, service levels, and performance reviews
• Optimize licenses, control statements of work and milestones, track benefits, and ensure vendor accountability
• Build internal and external resources needed for reliable support and roadmap execution
• Report on roadmap progress, system performance, adoption, incidents, risk, spend, vendor health, and business outcomes
• Maintain a hands-on operational approach when service delivery or business continuity requires it

Head of IT Business Applications

• Develop and execute the non-tech talent strategy aligned with Cohere's growth plan and business objectives
• Partner with TA leads across the organization
• Recruit, mentor, and develop a high-performing team of non-tech recruiters, sourcers, and coordinators
• Create career paths and succession plans
• Design and implement scalable hiring processes for non-technical roles
• Serve as the primary talent advisor to Talent Leads and executive stakeholders within non-technical business units
• Elevate Cohere's employer brand for non-technical talent through targeted campaigns and storytelling
• Establish metrics and analytics to track hiring effectiveness, quality of hire, pipeline health, and ROI
• Build and maintain diverse talent pools for critical non-technical Director+ roles
• Partner with the standalone Sourcing function and People Operations
• Ensure seamless onboarding and integration with business leaders
• Oversee the non-tech recruitment budget and optimize resource allocation using data-driven forecasting

Head of Non-Tech Talent

• Own and direct Deliverect's highest-visibility, highest-complexity Enterprise implementation projects across North America and Latin America from kickoff through stabilization
• Serve as the primary delivery authority and manage senior executive stakeholders
• Design, standardize, and continuously refine Mid-Market and Enterprise onboarding motions
• Establish repeatable playbooks, staffing models, and proactive risk-management frameworks across the Americas
• Spearhead adoption of AI-driven automation tools and workflows within the delivery lifecycle
• Reduce repetitive manual tasks and time-to-value while enabling focus on complex integration engineering
• Act as the final senior escalation leader for high-risk projects
• Unblock stalled integrations, resolve partner friction involving POS, payment, and logistics, and restore customer trust
• Build cross-functional alignment across Product, Engineering, Support, Sales, and Partnerships
• Resolve complex technical blockers and establish internal escalation channels
• Provide executive leadership with data-driven visibility into delivery health, project forecasts, and risk metrics across the Americas
• Lead the Implementation & Consultation team in delivering seamless technical integration plans, ongoing support, and customer customization

Head of Customer Delivery

• Lead the enterprise-wide business controls transformation program
• Modernize, simplify, and automate controls while designing and tracking success measures
• Spearhead AI transformation for business risk and control processes
• Identify and prioritize AI automation opportunities to improve accuracy, cycle time, resilience, and control effectiveness
• Design and advance the business controls roadmap and execution plans with the EVP
• Improve integrated risk management tools and practices
• Simplify and improve first-line RCSA protocols and process linkage using AI where possible
• Collaborate with Compliance, Operational Risk Management, Internal Audit, Technology, and business units
• Build and manage governance routines, steering committees, transformation forums, and senior-level reporting
• Develop enterprise control design standards, taxonomies, and documentation expectations
• Identify control weaknesses, emerging risks, and opportunities to strengthen the control environment
• Oversee cross-functional workstreams delivering control enhancements
• Prepare executive-ready insights, materials, and updates for senior leadership and oversight forums
• Enable first-line ownership of risk and controls through simplified guidance, frameworks, and tools
• Foster collaboration, accountability, and risk excellence across Boston, London, and global teams

Head of Business Controls Transformation – SVP

• Lead the enterprise controls transformation program, focusing on modernization, simplification, and control automation
• Design and track measures of success
• Spearhead AI transformation for business risk and control processes
• Partner with second-line and technology teams to reduce manual effort and create signals and insights
• Identify and prioritize AI automation opportunities to improve accuracy, cycle time, resilience, and control effectiveness
• Design and advance the business controls roadmap and execution plans with the EVP
• Partner with the integrated risk management tool team to improve tools and practices
• Simplify and improve first-line RCSA protocols and process linkages with Business Risk Managers
• Collaborate with Compliance, Operational Risk Management, Internal Audit, Technology, and business units on control design and regulatory alignment
• Build and manage governance routines, including steering committees, transformation forums, and senior-level reporting
• Develop enterprise control design standards, taxonomies, and documentation expectations
• Identify control weaknesses, emerging risks, and opportunities to strengthen the control environment
• Oversee cross-functional workstreams delivering timely control enhancements
• Prepare and present executive-ready insights and updates for senior leadership and oversight forums
• Enable first-line ownership of risk and controls through simplified guidance, frameworks, and tools
• Foster collaboration, accountability, and risk excellence across Boston, London, and global teams

Head of Department jobs in New York