Inside Sales

• Sell and upsell Pest Management Services and Products to residential prospects and current clientele
• Execute the company-designed sales process professionally, profitably, and ethically
• Meet or exceed baseline sales targets and KPIs while maintaining customer-focused service
• Manage inbound daily sales calls
• Maintain a 60% or better closing rate and convert customer call-ins into the Year Round Protection Plan
• Achieve and exceed monthly baseline sales targets
• Execute the Inside Sales 6 Step Sales Approach
• Follow up on Proposed/Proposed/Open Orders and Sold/Proposed within 24 hours
• Re-solicit single-purchase customers to convert them into the Year Round Protection Plan
• Execute residential campaigns for new and existing customers
• Execute outbound and SMS campaigns as needed
• Handle 12–15 calls per hour
• Meet or exceed an average monthly call quality score above 75%

Inside Sales Representative

• Generate new sales opportunities through inbound leads, outbound calls, emails, and social media outreach
• Research target accounts, identify key decision-makers, and build interest with prospective providers
• Sell, onboard, train, and service physicians, clinics, and practice staff throughout the customer lifecycle
• Deliver tailored online demonstrations addressing prospects’ clinical and business needs
• Maintain accurate lead, pipeline, sales activity, and customer interaction records in CRM systems
• Partner with marketing, customer service, lab operations, and other internal teams to support seamless onboarding and customer satisfaction
• Handle inbound prospect calls and convert qualified opportunities into sales
• Follow HIPAA requirements and verify authorization before sharing account information
• Report to the Inside Sales Manager

Internal Sales Specialist

• Respond to inbound customer inquiries via phone and email
• Identify customer needs and provide optimal or alternative product solutions
• Educate potential clients on travel insurance options
• Provide quotes and close sales
• Maintain in-depth knowledge of products and services
• Stay current on new products and policy changes
• Enter pertinent customer data accurately
• Research customer information
• Address customer concerns, demonstrate empathy, and move customers toward commitment
• Use AI, machine learning, data analytics, and cloud-based tools responsibly

Inside Sales Associate

• Respond to inbound customer inquiries via phone and email
• Identify customer needs and provide optimal or alternative product solutions
• Educate potential clients on insurance options, provide quotes, and close sales
• Maintain in-depth knowledge of products and services, including new product and policy changes
• Enter customer data accurately and research customer information
• Address customer concerns, demonstrate empathy, and move customers toward commitment
• Use AI, machine learning, data analytics, and cloud-based tools responsibly according to data governance, security, and ethical-use standards

• Lead five geographically aligned support pods comprising Inside Sales Representatives and Inside Sales Lead Qualifiers
• Lead, coach, and develop the North America Inside Sales organization
• Recruit, onboard, manage performance, plan succession, and accelerate speed to competence across five regional pods
• Set and execute the Inside Sales strategy, annual operating plan, coverage model, service levels, and activity standards
• Partner with Regional Sales Directors and field sales leaders to define account ownership, lead handoffs, rules of engagement, and campaign priorities
• Align Inside Sales strategy with regional, sector, marketing, and broader go-to-market priorities
• Create a disciplined operating cadence for lead response, prospecting, pipeline reviews, quote follow-up, and customer reactivation

Inside Sales jobs in Florida

Inside Sales Representative

Internal Sales Specialist

Inside Sales Associate

Inside Sales Associate

Inside Sales Director