Manager

• Lead, standardize, and elevate quality assurance systems across the regional Third-Party Logistics (3PL) warehouse and fulfillment network
• Support the launch of new business operations
• Implement, monitor, and standardize the Quality Management System (QMS) across regional distribution and fulfillment centers
• Conduct regular internal audits, operational readiness checks, and 5S compliance reviews
• Serve as the primary regional quality liaison for clients during onboarding, regular business reviews, and external audits
• Partner cross-functionally to align continuous improvement strategies with client and business priorities
• Lead investigations into client complaints, shipping errors, mispicks, and inventory discrepancies
• Use Root Cause Corrective Analysis (RCCA) to execute Corrective and Preventive Actions (CAPA)
• Monitor key performance indicators (KPIs)
• Build a culture of continuous improvement, support client partnerships, and empower frontline leadership across the distribution network
• Report to the North America Operations Director

Explore Regional Quality Manager – 3PL at Iron Mountain. Review requirements and application details.

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