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Iron MountainPosted 10/19/2026full-timeRemote • United States, CanadaMid-LevelSenior💰 $120,000 - $160,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Quality Management Systems (QMS) and continuous improvement methodologies, with a strong focus on client-facing stakeholder management and multi-site quality leadership. Proven ability to implement corrective actions and monitor key performance indicators (KPIs) to drive operational excellence in Third-Party Logistics (3PL) environments.
Highest-signal resume keywords
Quality Management Systems (QMS)Lean Six Sigma MethodologiesClient-Facing Stakeholder ManagementMulti-Site Quality LeadershipCorrective and Preventive Actions (CAPA)
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Lead, standardize, and elevate quality assurance systems across the regional Third-Party Logistics (3PL) warehouse and fulfillment network
- Support the launch of new business operations
- Implement, monitor, and standardize the Quality Management System (QMS) across regional distribution and fulfillment centers
- Conduct regular internal audits, operational readiness checks, and 5S compliance reviews
- Serve as the primary regional quality liaison for clients during onboarding, regular business reviews, and external audits
- Partner cross-functionally to align continuous improvement strategies with client and business priorities
- Lead investigations into client complaints, shipping errors, mispicks, and inventory discrepancies
- Use Root Cause Corrective Analysis (RCCA) to execute Corrective and Preventive Actions (CAPA)
- Monitor key performance indicators (KPIs)
- Build a culture of continuous improvement, support client partnerships, and empower frontline leadership across the distribution network
- Report to the North America Operations Director
Requirements
What you’ll need- 5+ years of experience in quality, warehousing, fulfillment, or logistics operations
- At least 2 years in a multi-site or regional capacity within a Third-Party Logistics (3PL) or distribution environment
- Strong knowledge of Quality Management Systems (QMS)
- Experience with facility launch support and inventory integrity standards
- Knowledge of Lean Six Sigma methodologies, including Kaizen facilitation, 8D, 5 Whys, and Fishbone root-cause tools
- Proven ability in multi-site quality leadership
- Client-facing stakeholder management experience
- Experience with continuous process transformation
- Financial acumen to connect process improvements directly to business outcomes
- Bachelor’s or Master’s Degree in Supply Chain, Engineering, Business, or a related field
- Lean Six Sigma (Green Belt or Black Belt) or Project Management Professional (PMP) certifications are highly preferred
- Ability to work Monday–Friday, 8:00 AM–5:00 PM, with flexible availability as required
Benefits
Comp & perks- Remote role with 50-75% travel across regional facility sites
- Flexible availability as required
- Full Health and Dental Benefits starting on your first day of employment
- Two weeks of paid vacation
- Seven paid holidays
- Accrued sick pay
- 401(k) with company match
- Employee Stock Purchase Program
- Continuous learning and career advancement opportunities
- Tuition Reimbursement
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Quality Assurance SystemsRoot Cause Corrective Analysis (RCCA)Key Performance Indicators (KPIs)Facility Launch SupportInventory Integrity StandardsContinuous Process Transformation5S Compliance ReviewsOperational Readiness ChecksKaizen Facilitation8D Problem Solving
Soft Skills
Cross-Functional CollaborationClient Partnership BuildingEmpowering Frontline Leadership
Certifications & Qualifications
Lean Six Sigma Green BeltLean Six Sigma Black BeltProject Management Professional (PMP)
Industry Keywords
Third-Party Logistics (3PL)WarehousingFulfillmentLogistics OperationsSupply Chain Management