Manager

• Work with incoming tickets in Zendesk, focusing on billing issues
• Provide quality support while adhering to team SLAs and KPIs
• Handle customer complaints and develop creative solutions aligned with Gismart’s support policy
• Test future support channels, such as chat and phone support
• Create and maintain the library of saved replies
• Collaborate across teams for reporting and bug resolution

Explore Support Manager at Gismart. Review requirements and application details.

Support Manager

Remote Manager jobs in Ukraine

Support Manager

Permissions Manager

Delivery Manager

VIP Support Manager

Promo Manager

IFRS Manager