Manager

• Execute company on- and off-premise strategic initiatives throughout Arizona
• Evaluate, implement, and execute programs within brand strategies at field level
• Lead, direct, train, and manage local distributor sales teams
• Provide planned in-market coverage across Arizona, including independent on- and off-premise accounts
• Manage distributors day to day, ensuring adherence to brand policies, distribution objectives, and promotional activity
• Train distributor salespeople, observe competitive market activity, and evaluate distributor execution
• Support the Regional Manager as a direct report
• Spend approximately four days per week in the field and one day per week on planning, reporting, and administration
• Meet with key on- and off-premise accounts to develop working relationships
• Present and leverage brands to increase volume and help distributors attain goals
• Meet with distributor sales representatives and management to maintain brand visibility
• Align with key local events and participate in strategically relevant opportunities, including national initiatives
• Serve as primary contact for distributor sales teams regarding local and national objectives and programs
• Execute product seminars for accounts and distributor sales teams
• Provide National Account Mandate compliance updates
• Monitor customer and consumer trends
• Maintain activity and promotion calendars and manage third-party promotional company activity
• Execute brand training with staff
• Provide monthly market activity reports to the Regional Manager
• Provide market and competitive brand updates to the supervisor
• Review programs and execution updates with distributor management
• Provide feedback on marketing and sales initiatives, including programs, POS, and advertising
• Complete special projects such as verifying pricing and distribution at accounts

Market Manager

• Educate healthcare professionals on patient support programs, access and reimbursement support tools and services
• Educate on product-specific acquisition and access options, including specialty pharmacy networks, specialty distribution, and white-bagging support
• Educate on resources available to address access issues
• Provide local expertise on national and regional payer policies, payer issues, coding changes, and claims submission processes
• Collaborate with Oncology internal stakeholders on key account management
• Report payer trends for approved products to Patient Services and MHC account management teams
• Establish and maintain relationships with appropriate providers within the territory
• Remain current on managed care, reimbursement, and policy activities
• Work in a field-based role with approximately 75% travel

Field Reimbursement Manager, Oncology

• Educate healthcare providers on patient support programs, access and reimbursement support tools and services
• Educate providers on product-specific acquisition and access options, including specialty pharmacy networks, specialty distribution, and white-bagging support
• Educate providers on resources available to address access issues
• Provide local expertise on national and regional payer policies, payer issues, coding changes, and appropriate claims submission processes
• Collaborate with Oncology internal stakeholders on key account management
• Report payer trends for approved products to Patient Services and MHC account management teams
• Establish and maintain relationships with appropriate providers within the territory
• Remain current on managed care, reimbursement, and policy activities
• Work in a field-based role within a reasonable distance from the primary city

• Administer, implement, standardize, train users on, and drive adoption of Procore across ENFRA
• Ensure project teams consistently use Procore as the system of record
• Develop and deliver role-based Procore training programs
• Create work instructions, training materials, and knowledge resources
• Conduct onboarding, refresher training, and office hours
• Measure training effectiveness and user adoption
• Establish and maintain standard workflows, templates, permissions, and naming conventions
• Develop and maintain SOPs and work instructions
• Audit compliance with Procore usage requirements and standards
• Lead rollout of new Procore modules, functionality, and enhancements
• Configure company and project settings, permissions, and templates
• Support project startups, user management, and issue resolution
• Monitor utilization metrics and identify improvement opportunities
• Partner with operations leadership to reinforce standards and accountability
• Develop monthly adoption and compliance audit reports
• Support Procore integrations, including JDE and other business systems
• Analyze usage trends and recommend process improvements
• Travel infrequently to company or client locations

Procore Systems Manager

• Build a team of top performers and create an exceptional customer experience
• Manage all aspects of the store, including hiring and training associates
• Oversee store operations to achieve sales and profitability goals
• Create a positive environment that develops and engages managers, associates, and customers
• Create action plans using statistical information and market knowledge
• Maximize sales through product knowledge, selling, and operational skills
• Engage customers to build relationships and brand loyalty
• Attract, develop, and retain top talent
• Motivate teams and provide performance feedback
• Set clear expectations and hold the team accountable
• Ensure merchandising and operational standards are consistently met
• Oversee controllable expenses, including payroll and training
• Lead or assist with floor sets, window changes, and visual merchandising
• Perform POS transactions on designated shifts and execute management functions when the Assistant Manager is absent
• Schedule employees to maximize productivity
• Report to the District Manager

Store Manager

• Serve as the branch sales leader accountable for acquiring, deepening, and retaining customer relationships
• Drive growth in checking, deposits, lending, credit cards, and investments
• Lead, coach, and develop the branch team
• Build an engaged and accountable culture focused on identifying customer financial needs
• Balance growth objectives with operational risk management
• Complete the Branch Manager Readiness Program before transitioning into a Branch Manager position, unless already serving as a Wells Fargo Branch Manager
• Provide inclusive leadership and manage performance through targeted coaching
• Deliver tailored consumer and business banking solutions
• Use observation, feedback, and follow-up to improve capability, confidence, and productivity
• Partner with Wealth & Investment Management, Business Banking, and Home Lending sales partners
• Educate customers about digital banking options
• Analyze reporting and employee observations to improve team performance and expand primary bank relationships and wallet share
• Proactively manage risk, resolve issues, and model protective behaviors

Branch Manager

• Educate healthcare professionals on patient support programs, access and reimbursement support tools, and services
• Educate providers on product-specific acquisition and access options, including specialty pharmacy networks, specialty distribution, and white-bagging support
• Educate on resources available to address access issues
• Provide local expertise on national and regional payer policies, payer issues, coding changes, and claims submission processes
• Collaborate with Oncology internal stakeholders on key account management
• Report payer trends for approved products to Patient Services and MHC account management teams
• Establish and maintain relationships with appropriate providers within the territory
• Remain current on managed care, reimbursement, and policy activities
• Work in a field-based role with approximately 50% travel

• Plan releases and set product development timelines
• Liaise with Product Management and Engineering teams
• Prioritize release of new products across multiple lines of business
• Facilitate software product development and testing
• Ensure compliance with Software Development Lifecycle requirements
• Align internal product delivery schedules with senior leadership and external stakeholders

Delivery Management Manager

• Lead and develop a team of claims examiners handling high-risk and complex claims
• Coach, guide, and hold team members accountable while driving performance, engagement, and talent development
• Oversee pended, high-dollar, and special-handling claims from start to finish
• Ensure timely and accurate adjudication in line with policies and service standards
• Resolve escalated claim payment problems and discrepancies
• Partner with internal teams on fraud investigations and escalated inquiries
• Coordinate responses to audits, legal requests, insurance complaints, Department of Labor matters, and regulatory inquiries
• Ensure adherence to Medicare, HIPAA, and applicable regulatory standards
• Conduct ongoing reviews of quality, productivity, and documentation requirements
• Identify workflow gaps, standardize procedures, and implement best practices
• Partner with leadership to increase auto-adjudication rates and reduce manual intervention
• Collaborate with IT, legal, compliance, and vendors on system and process improvements
• Support system enhancements, test and implement updates, and optimize EDI processes
• Track accuracy, productivity, and turnaround metrics and provide recommendations to leadership
• Contribute to implementations, RFP support, and project teams to support successful launches

Senior Manager – Healthcare Claims

• Manage, direct, and control Member Service Center operations, emphasizing service delivery, member advocacy, and staff development
• Provide prompt, professional, helpful, knowledgeable, and courteous member service
• Coach, lead, and motivate Member Service Center employees
• Promote participation in recommendations of products and services
• Meet regularly with employees to establish and reinforce department and organizational goals
• Ensure compliance with credit union marketing, image, and service delivery goals
• Ensure quality and accuracy in fulfilling member requests
• Maintain security, accountability, and control of negotiable items
• Coordinate personnel functions with the Assistant Member Service Center Team Manager, including scheduling, training, performance evaluations, employee morale, and policy compliance
• Support helplines for complex requests and escalated calls
• Train and develop staff, and coach, lead, and motivate specialists
• Assume responsibility for the Member Service Center as assigned
• Perform duties of the Assistant Member Service Center Team Manager
• Perform other duties as assigned