Manager

• Connect with enrollees in person at primary care locations, homes, community-based settings, or care settings; use phone contact when needed
• Provide face-to-face interaction with enrollees and their care teams to improve care
• Conduct comprehensive assessments of medical, behavioral, and social needs
• Identify gaps in care and barriers to improved health, completing assessments within specific timeframes
• Create and implement care plans with enrollees, providers, and the Complex Care Management team
• Coordinate care as the contact point, advocate, and resource for enrollees, families, and providers
• Build effective relationships through trust, respect, and communication
• Assess enrollees’ understanding of clinical conditions and provide education and self-management support
• Measure, improve, and maintain clinical, financial, and functional quality outcomes
• Coordinate care with Behavioral Health Community Partners and LTSS
• Refer enrollees to appropriate community resources

RN Case Manager

• Develop and implement health and welfare initiatives to build a culture of wellness, enforce healthy behaviors, and optimize healthcare costs.
• Manage day-to-day activities of medical, dental, short-term disability, long-term disability, life insurance, and other benefit plans.
• Create the annual benefits program package and recommend plan designs to senior management.
• Manage fiduciary obligations and delegations; research, evaluate, and draft responses to ERISA benefit claims and participant inquiries.
• Assist with regulatory reporting and filings, including Forms 5500 and ACA filings.
• Manage benefits vendors to ensure plan administration complies with plan documents and applicable laws, including ERISA and IRS requirements.
• Partner with the third-party enrollment provider to update the online platform for new plan years and conduct system testing.
• Lead annual open enrollment, including communications and updates to enrollment materials and Summary Plan Descriptions.
• Create and distribute employee benefits communications during and outside open enrollment.
• Monitor benefit program costs and effectiveness and identify cost-containment opportunities.
• Manage all vendor relationships as the primary contact.
• Reports to the Director of HR Operations; no supervisory duties.

Senior Benefits and Wellness Manager

• Lead the development and execution of RAPTOR commercialization and go-to-market strategy.
• Conduct market and customer analysis of the UAS autonomy software market, including government and dual-use opportunities.
• Conduct customer discovery and interviews to identify operational needs, buying behaviors, procurement barriers, dual-use applications, and priority stakeholders.
• Define and communicate RAPTOR's customer value proposition for operators, acquisition organizations, integrators, platform providers, and other stakeholders.
• Develop and execute engagement strategies with Army, SOCOM, PEOs, program offices, procurement organizations, operational units, prime contractors, and integration partners.
• Identify pathways for RAPTOR adoption and integration into existing or emerging programs of record and government acquisition pathways.
• Develop relationships with integration partners, primes, and customers to generate demonstrations, direct purchases, teaming opportunities, MOUs, LOIs, or other evidence of demand.
• Conduct competitive analysis of the autonomy software market and identify RAPTOR's competitive differentiation.
• Refine RAPTOR's business model, licensing strategy, pricing, and packaging.
• Support development of the commercial software licensing framework, including EULAs, license terms, reseller arrangements, and channel-partner strategies.
• Work with engineering and product teams to translate customer feedback into product requirements, roadmap priorities, and commercialization decisions.
• Plan and support customer demonstrations, operational evaluations, competitive events, and operator engagements.
• Capture customer and operator feedback and translate findings into product, marketing, pricing, and business-development actions.
• Develop commercialization metrics and track customer engagement, opportunity pipeline, demonstrations, adoption pathways, product maturity, and other KPIs.
• Support development of an investor/financing engagement plan and investor-ready pitch deck as required by the EEI program.
• Travel to support customer discovery and engagement, market penetration, partnership development, demonstrations, and operational engagements.

Software Product Commercialization Manager

• Lead and manage the Validation & Verification team for medical device and software-enabled products
• Develop team capability through coaching, performance management, workload balancing, hiring support, training, and professional development planning
• Establish and maintain V&V strategies, schedules, resource plans, and deliverables
• Provide technical and compliance oversight for test plans, requirements traceability, protocols, test methods, test reports, defect investigations, and objective evidence
• Drive application of design controls, risk management, test method validation, software validation, and quality system procedures
• Partner with Systems Engineering, Software, Hardware, Quality, Regulatory, Project Management, and Operations
• Identify V&V risks, remove execution barriers, support issue resolution, and communicate project impacts
• Review and approve verification and validation documentation, deviations, nonconformances, and change impact assessments
• Improve V&V processes, tools, templates, metrics, automation practices, and test management approaches
• Present status updates, technical summaries, resource needs, risks, and recommendations to leadership and stakeholders
• Ensure deliverables support regulatory submissions, audit readiness, design history files, and product release decisions
• Supervise individual contributors, technical leads, contractors, and external test resources
• Perform other duties as assigned

Manager, Validation & Verification

• Facilitate and deliver care to members to increase access to care and improve clinical outcomes
• Conduct telehealth visits by video and phone with BCBSMA members
• Manage chronic diseases for Medicare-age members, specifically hypertension and diabetes, through remote workflows
• Co-design an innovative virtual care program, including workflows and clinical protocols, with Medical Director support
• Use electronic medical record workflows and documentation effectively
• Engage members in plans of care, coordinate care and services, communicate effectively, and provide education and resources
• Promote treatment-plan compliance, shared decision-making, and goals for optimal outcomes
• Apply case management criteria, processes, policies, and regulatory standards to create and document comprehensive care management plans
• Review medication lists, educate members with complex pharmacy needs, and counsel on side effects and mitigation strategies
• Connect, engage, and maintain member engagement to support care transitions and health outcomes
• Collaborate with treatment providers, PCPs, physicians, therapists, and facilities to gather clinical information
• Monitor clinical quality concerns, make referrals, and identify and escalate quality-of-care issues
• Understand BCBSMA products and benefits and regulatory and NCQA requirements
• Work collaboratively with medical and behavioral health care managers, dieticians, pharmacists, clinicians, and medical directors

Direct Clinical Care Manager

• Participate in assessments, treatment planning, discharge planning, substance use counseling, and case management services
• Assess continuing care needs and arrange referrals, transfers, admissions, after-care resources, and self-help organization liaison
• Attend staff meetings and participate in client evaluations, case conferences, and group programming
• Counsel clients individually, in family sessions, and in groups; monitor treatment progress and adapt treatment as needed
• Refer clients to medical, social, and employment support services
• Prepare and maintain reports and case histories
• Advocate for and serve individuals struggling with addiction within a collaborative, patient-centered organization

Case Manager - Per Diem

• Provide oversight, supervision, and support to field staff including CNAs, CHHAs, and other caregivers
• Conduct patient assessments and develop individualized care plans according to professional nursing standards
• Collaborate with physicians and multidisciplinary team members to optimize patient care and outcomes
• Educate patients and families on health maintenance, disease prevention, and care expectations
• Ensure accurate documentation, regulatory compliance, and adherence to Joint Commission standards
• Monitor clinical performance and provide coaching, training, and mentorship to staff
• Liaise between patients, families, staff, and the BrightStar Care leadership team
• Support case management, scheduling, and follow-up to ensure continuity of care

Nurse Manager – Clinical Supervisor

• Educate healthcare professionals on patient support programs, including access and reimbursement support tools and services
• Educate on product-specific acquisition and access options, including specialty pharmacy networks, specialty distribution, and white-bagging support
• Educate on resources available to address access issues
• Provide local expertise on national and regional payer policies, payer issues, coding changes, and appropriate claims submission processes
• Collaborate with Oncology internal stakeholders on key account management
• Report payer trends for approved products to Patient Services and MHC account management teams
• Establish and maintain relationships with appropriate providers within the territory
• Remain current on managed care, reimbursement, and policy activities
• Work in a field-based territory with candidates living within a reasonable distance from the primary city

Field Reimbursement Manager, Oncology

• Lead the operations of a CorePower Yoga studio and oversee day-to-day processes
• Coach and inspire the CorePower Yoga classroom experience
• Create a premium, clean, safe, sensory in-studio yoga experience
• Build, grow, and lead teams of yoga teachers and Studio Experience Team members
• Serve as a brand ambassador and business driver in the studio and market
• Lead the teaching team and Studio Coordinator(s)
• Partner with the local sales team to generate membership leads and achieve studio membership goals
• Recruit, train, and onboard teachers and staff according to class count goals
• Meet and exceed targets for membership, teacher training revenue, class count, attendance, client retention, and NPS
• Lead and recruit for Teacher Training programs, including 200HR, 50HR, and intensives
• Collaborate with cross-functional teams on business priorities
• Foster a community of teachers and Studio Experience Team members
• Support studio revenue, profitability, cultural growth, and regional/company initiatives
• Work as the on-call manager as needed and at least one weekend day per week
• Teach a minimum of 4 classes per week in multiple formats
• Communicate and enforce CorePower Yoga policies, initiatives, and protocols
• Partner with analytics to optimize the studio schedule based on student attendance and preferences

Studio Manager

• Oversee all aspects of the daily operation of a retail store
• Manage and develop a team
• Handle merchandising and product launches
• Meet and exceed sales objectives
• Ensure customers receive an extraordinary experience with AT&T products and services
• Coach retail sales consultants to meet sales and service goals
• Collaborate with key stakeholders on initiatives beyond store walls

Manager jobs in Massachusetts