Operations

• Own Blissway’s financial and operational engine as an individual contributor reporting directly to the founder and CEO
• Handle vendor onboarding, contract records, and day-to-day business logistics
• Improve processes that slow the team down
• Deliver monthly budget-versus-actual reporting and cash forecasts to founders
• Flag gaps, risks, and opportunities proactively
• Invoice customers accurately and on time, including milestone and contract-based public-agency billing
• Follow up on receivables until payment
• Pay vendors with clear approvals and maintain clean vendor records, including W-9s and 1099s
• Own monthly close, including bank and card reconciliations, accruals, and accurate P&L, balance sheet, and cash flow statements
• Manage non-tolling agreements from drafting through signature and renewal, including leases, vendor agreements, service agreements, NDAs, and other company contracts
• Negotiate standard contract terms and involve outside counsel when needed
• Track contract obligations and renewal dates
• Run payroll in Rippling and keep payroll tax filings current
• Manage ICHRA, 401(k), life and disability coverage, Colorado FAMLI premiums, and leave coordination
• Own business insurance renewals and customer certificates of insurance
• Maintain a compliance calendar for filings, registrations, and renewals
• Partner with the outside CPA firm on tax and year-end work

Finance and Operations Specialist

• Support operational execution for Canadian wholesale key accounts
• Serve as the primary operational contact for assigned key accounts
• Build and maintain relationships with account operations teams
• Facilitate Monthly Business Reviews and Quarterly Business Reviews
• Align with sales and account management on joint business plans
• Oversee the end-to-end lifecycle of customer orders from entry through delivery
• Monitor allocations, inventory, and shipping performance
• Collaborate cross-functionally to resolve escalations
• Prepare and present operational scorecards and KPIs
• Analyze trends and root causes and provide actionable recommendations
• Identify and champion workflow, process, and customer-satisfaction improvements
• Pilot tools, dashboards, and automation initiatives
• Optimize shipping lanes and resolve exceptions
• Document best practices and establish standardized playbooks
• Minimize chargebacks, cancellations, and lost sales
• Partner with sales and operations to identify mutual-value opportunities
• Work with Sales, Planning, Logistics, Finance, and IT
• Represent account priorities in internal discussions
• Contribute to enterprise customer-operations initiatives

Senior Key Account Operations Specialist

• Apply AI and automation tools to daily work and recurring processes, identifying opportunities to reduce manual effort
• Collaborate with stakeholders on Customer Operations data auditing, investigation, and cleanup opportunities
• Support early-stage cross-functional Customer Operations projects through scoping, coordination, and follow-through
• Update, improve, or create processes to increase operational efficiency and troubleshoot issues preventing customer redemptions
• Participate in ongoing teach outs curated to build workforce and career skills
• Uphold Ibotta’s Core Values: Integrity, Boldness, Ownership, Teamwork, Transparency, and A good idea can come from anywhere

Customer Operations Intern

• Monitor changes in global collection demands, collection performance, and production performance
• Detect operational challenges and potential issues, develop mitigation strategies, and escalate issues
• Manage internal tasking decks supporting 2D/3D product strategy, revenue enablement, demonstrations, and tasking requirements
• Orchestrate daily operations with cross-functional teams from satellite collection through imagery processing and delivery
• Create visualizations, status reports, dashboards, and performance metrics
• Facilitate performance-related communications regarding status, milestones, issues, and resolutions
• Perform order requirement assessments to determine collection feasibility and access visibility using in-house tools
• Manage deadlines, prioritize workloads, and take initiative on required actions

Operations Analyst, Secret Clearance

• Lead Long-Range Planning (LRP) and annual operational planning for the Customer Success organization
• Liaise with Corporate Finance and RevOps on headcount planning, budget allocation, capacity modeling, and revenue forecasting
• Develop data-driven models aligning resources with business needs and global customer coverage requirements
• Oversee standardized global dashboards for NRR, GRR, Time-to-Value, and churn risk
• Establish global business metrics and MBO strategies
• Lead recurring business reviews to address performance gaps and drive accountability
• Design and implement automated procedures across the customer lifecycle, from onboarding to expansion
• Lead deployment and optimization of the Customer Success technology stack, including Gainsight, Salesforce, Snowflake, and Tableau
• Design training plans and change management strategies for Customer Success and Professional Services teams
• Unite Customer Success with Product, Sales, and Support to ensure cohesive account management
• Hire, mentor, and lead a global team of operations managers and data analysts
• Serve as the strategic and operational backbone of the Global Technical Services organization, connecting customer insights, portfolio strategy, and go-to-market execution

Director of Operations, Global Technical Services

• Supervise and validate AI outputs for fraud and ACH risk cases originating from partner and API activity
• Document anomalies and opportunities for model improvement
• Use AI tools such as Claude and Gemini to improve workflows
• Own and optimize operational task queues
• Investigate flagged activity and validate high-impact findings
• Take action to mitigate risk while minimizing friction for legitimate partners and end customers
• Investigate complex, high-value, white-glove, and edge cases that AI cannot confidently resolve
• Turn investigation findings into reusable AI training examples
• Identify trends and patterns in partner and API traffic
• Experiment with automation and workflow simplification using AI tools
• Collaborate with risk, product, engineering teams, external partners, and developers
• Monitor AI performance and provide feedback on edge cases
• Support escalations as a subject matter expert in partner and embedded payroll risk

APEX Risk Operations Analyst

• Safely maintain equipment and support pipeline operations
• Read and interpret drawings
• Inspect and supervise equipment
• Maintain operational and technical standards and governmental requirements
• Analyze data and collaborate to resolve technical or operational problems
• Follow Company policies and operating and maintenance procedures
• Operate facilities safely and efficiently while protecting the community, personnel, environment, and assets
• Maintain knowledge of site, location, equipment, permits, and compliance requirements
• Complete assigned reports and logs
• Maintain accurate records of process operations
• Perform preventive maintenance on equipment
• Perform other duties as assigned

Plant Operator – Operations Technician I, II, III

• Own and support operational and accounting workflows for a portfolio of clients.
• Develop understanding of clients’ hedging programs, business objectives, economic strategies, and accounting, operational, and reporting requirements.
• Partner with advisors and specialists across Chatham to support clients throughout the lifecycle of hedging activity.
• Prepare and review trade documentation, trade setup, analyses, and client deliverables.
• Develop expertise in ChathamDirect to process activity, troubleshoot issues, support client reporting, and apply knowledge to new scenarios.
• Support and lead month- and quarter-end reporting processes.
• Investigate unexpected results and non-routine activity and determine appropriate next steps.
• Communicate directly with clients regarding reporting, trade activity, ChathamDirect, and operational matters.
• Coordinate across advisors and Chatham teams on complex or multi-step workflows.
• Follow and strengthen procedures and controls, identify risks and recurring issues, and contribute to solutions.
• Identify opportunities to standardize, automate, and improve recurring processes.
• Support testing and implementation of technology enhancements.
• Share knowledge and best practices and provide guidance and coaching to colleagues.
• Help deliver accurate, efficient solutions throughout clients’ hedging-program lifecycles.
• Improve Accounting Operations through stronger controls, standardized processes, and effective use of technology and automation.

Hedge Accounting Operations Specialist

• Provide administrative duties to assist the operations team
• Build and maintain customer relations and resolve concerns or requests
• Deliver schedules and other reporting to customers on time
• Interact professionally with customers and co-workers
• Utilize Smartsheet for data management and retention
• Determine the sequence and method of work consistent with customer requirements and internal processes
• Communicate with Foremen, Area Supervisor, and Management regarding job updates and statuses
• Perform additional administrative tasks as required

Operations Coordinator

• Steer contracts through internal systems and coordinate input from various teams for expertise, review, and negotiation
• Draft, process, format, clean up, file, and execute agreements
• Facilitate completion of customer onboarding forms
• Ensure alignment on deals and forecasting expectations across legal, finance, deal team, and sales
• Maintain accurate records, report project metrics, and track contractual terms
• Manage business-specific strategic projects that enable effective growth and scale of deal execution across the legal team
• Support Palantir’s lawyers and contracting specialists in collaboration with sales teams and executives
• Manage all aspects of contract administration throughout the customer contracting lifecycle
• Become an expert in the assigned customer vertical
• Own workflow scaling and critical initiatives for the business unit

Operations jobs in Colorado