Operations

• Provide research-based insights and operational support to advance court projects, enhance staff development, and improve organizational effectiveness
• Plan, implement and manage trainings and professional development opportunities for court personnel
• Develop, deliver and coordinate new employee onboarding, role-specific, system, process-change and ongoing professional development training
• Identify training needs, develop learning solutions and keep training current as organizational needs evolve
• Gather and analyze data to inform operational decisions and evaluate work efficiencies
• Evaluate performance metrics and outcome measures to ensure data relevance
• Research and write operations reports and establish training objectives with the management team
• Collect, maintain and coordinate storage of administrative records according to records retention policies
• Manage and coordinate outreach events, milestone recognitions and special projects
• Maintain and organize employee training records and training resources
• Support the Resource Development Department Director with event coordination and recognition
• Contribute to the Administrative Office of the Court newsletter and other publications
• Serve as a liaison and resource with other departments and stakeholders
• Help implement policies and procedures

Court Operations Manager

• Oversee and optimize day-to-day operations for efficiency, productivity, and strategic alignment
• Handle complex external client issues, ongoing client servicing, and product implementations
• Communicate needs and issues with internal and external clients
• Allocate and coordinate work within a team or project
• Lead and manage client requests
• Develop and implement strategies to streamline processes and reduce costs
• Monitor KPIs and maintain quality assurance across operational activities
• Contribute to platform team objectives
• Collaborate with department leads, team members, and business partners
• Foster a supportive and motivated work environment
• Assist with training and performance evaluations for operational staff
• Plan, allocate, and monitor financial resources and operational budgets
• Collaborate with leadership on short-term and long-term objectives
• Identify opportunities to improve operational effectiveness and scalability
• Contribute to policies and procedures supporting growth
• Ensure compliance with legal, regulatory, and industry standards
• Identify and mitigate operational risks
• Maintain accurate records and documentation

Vice President, Client Operations Manager

• Supervise and direct employees within DCF Revenue Management’s Grants Finance Unit
• Communicate with, motivate, train, and evaluate employees
• Hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees, or effectively recommend such actions
• Develop performance expectations and personal development targets
• Meet regularly with staff to discuss performance and provide coaching
• Complete performance reviews and maintain vacation, work, and timesheet records
• Ensure team coverage and plan employee workloads, workflows, deadlines, objectives, and time utilization
• Direct preparation of financial reports and statements
• Review reports, working papers, and schedules for accuracy
• Provide or arrange staff development, training, and technical assistance
• Develop and maintain policies and procedures
• Ensure compliance with internal and external control procedures and GAAP principles
• Support financial and grant-related analyses, federal and state grant reporting, federal draw reconciliations, and cost allocation methodologies

Operations and Management Consultant Manager

• Complete a six-month, hands-on training program in a distribution warehouse
• Perform duties across Operations, Management, and Purchasing
• Observe experienced employees to learn methods, procedures, and performance standards
• Shadow contractors/builders, service/maintenance customers, and retail store customers
• Participate in classroom training at the EDGEucation Center in Plano, Texas, covering operations, financials, leadership, human capital management, and operating systems
• Present comprehensively to senior-level management at the end of the six-month program
• Complete other assigned job duties and special operations projects
• Apply for Operations Supervisor or Operations Manager roles nationwide after completing the program

Warehouse Operations Management Trainee

• Plan, coordinate, and integrate PSYOP activities in support of operational and strategic objectives
• Align influence efforts with commander intent and campaign goals
• Develop and refine PSYOP concepts and messaging using academic research, behavioral science, and audience analysis
• Coordinate PSYOP planning with interagency partners, allies, coalition forces, host-nation stakeholders, academia, media partners, and commercial vendors
• Integrate PSYOP with broader OIE, cyber, information, and non-kinetic effects
• Support media campaign planning and execution by aligning messaging, dissemination methods, and target audiences
• Leverage government and commercial analytic platforms, including Maven Smart System and C2IE, for planning, targeting, and assessment
• Define influence indicators, evaluate audience response, and refine PSYOP plans and messaging
• Advise planners and senior leaders on PSYOP risks, opportunities, and second- and third-order effects
• Conduct executive/senior-level briefings to GO/FO/SES decision makers
• Leverage PSYOP doctrinal, planning, and execution expertise

Senior Psychological Operations Planner

• Monitor the timely receipt of fuel and non-fuel supplier invoices
• Review and validate fuel tickets, supplier invoices, pricing, tax information, and related documentation
• Process billing transactions accurately and efficiently within internal systems
• Ensure customer invoices are generated and distributed on schedule
• Maintain accurate billing documentation and records
• Serve as a primary contact for billing and invoicing inquiries
• Respond to questions about invoice status, delays, billed and unbilled transactions, and supporting documentation
• Collaborate with Commercial, Supply, Accounting, Accounts Payable, Sales, Vendor Reconciliation, Pricing, and other teams
• Support external customers, suppliers, and auditors
• Research pricing discrepancies and billing exceptions
• Track exception reporting, invoices on hold, and unresolved transactions
• Ensure compliance with company policies and regulatory requirements
• Identify opportunities to improve efficiency, accuracy, and automation
• Support testing and implementation of system enhancements and process improvements
• Contribute ideas to improve workflows, information flow, and customer experience
• Assist with training and knowledge sharing as subject matter expertise develops

Billing and Financial Operations Specialist

• Own Silversea’s global expedition permitting and compliance program across the full voyage lifecycle
• Maintain oversight of permits, licenses, approvals, authorizations, certifications, memberships, operating conditions, and compliance obligations across operating regions
• Ensure applications and supporting materials are accurate, complete, quality-checked, and submitted on time
• Translate permit conditions and operating restrictions into instructions for shoreside and shipboard teams and verify acknowledgement
• Coordinate voyage, industry, and regulatory reporting with onboard Executive Committees
• Monitor and interpret legislation, environmental and protected-area rules, Indigenous operating requirements, maritime and aviation requirements, government policy, and stakeholder expectations
• Conduct regulatory and permitting feasibility assessments for new destinations, communities, activities, infrastructure, aircraft operations, and expedition experiences
• Advise Deployment, Product Development, Itinerary Planning, Port and Marine Operations, and leadership on destination readiness, access risk, deadlines, and commercial implications
• Design and improve global permit management, document-control, and tracking frameworks
• Establish quality assurance, peer review, verification, audit, and escalation controls
• Maintain risk registers and conduct audits of voyages, permit files, conditions, reporting obligations, and records
• Lead investigations into failures, near misses, and process breakdowns and develop corrective or alternative operating plans
• Maintain a secure, accessible, auditable repository with version control and retention practices
• Develop relationships with Indigenous communities, governments, regulators, protected-area managers, environmental authorities, and destination stakeholders
• Partner with Government Relations, Expedition Operations, Product Development, and leadership on consultation, operating agreements, partnerships, and destination-access strategies
• Collaborate with Port Operations, Marine Operations, Government Relations, Legal, Risk Management, Finance, Deployment, Itinerary Planning, Shore Experiences, Product Development, and shipboard leadership
• Serve as principal expedition permitting and compliance contact for external stakeholders
• Manage external agents and consultants and verify their deliverables
• Represent Silversea at conferences, meetings, workshops, regulatory forums, and industry working groups including IAATO and AECO
• Maintain executive dashboards, risk reports, milestones, and compliance metrics
• Escalate material risks and provide decision-ready advice with mitigation plans and recommendations
• Create and manage budgets for permit fees, regulatory charges, industry dues, subscriptions, assessments, memberships, and compliance costs
• Manage multi-year portfolios of payments, prepayments, deposits, accruals, assessments, foreign-currency exposure, and operating-year obligations
• Forecast commitments and partner with Finance on budgets, forecasts, accruals, invoice validation, coding, reconciliation, and reporting
• Ensure payments and post-voyage reporting are accurate and completed on time
• Protect lawful destination access and long-term stakeholder relationships over short-term operational convenience

Senior Lead, Expedition Operations

• Administer, patch, and maintain Windows Server environments, including Active Directory, Group Policy, DNS, DHCP, and file and print services
• Manage VMware or Hyper-V virtualization infrastructure, including host health, capacity, and VM lifecycle
• Own backup and recovery operations, including job monitoring, restore testing, and retention compliance
• Monitor system performance, availability, and capacity; respond to and resolve incidents
• Manage endpoint configuration, patching, and compliance through Intune or equivalent tools
• Maintain asset inventory, system documentation, and configuration records
• Administer Microsoft 365 services including Exchange Online, SharePoint, OneDrive, and Teams
• Manage Entra ID, including user lifecycle, groups, conditional access, and multi-factor authentication
• Administer Azure subscriptions, resource groups, role-based access, and cost monitoring
• Configure and maintain Microsoft security and compliance tooling
• Manage licensing and optimize Microsoft 365 and Azure spend
• Support LAN, WAN, wireless, firewalls, switches, VPN, and remote access infrastructure
• Troubleshoot connectivity issues and coordinate with carriers and managed service providers
• Maintain network diagrams and support network segmentation and security controls
• Implement security controls aligned with GLBA, FFIEC guidance, and the bank's information security program
• Execute user access provisioning, deprovisioning, and periodic access reviews
• Remediate vulnerability scan and penetration test findings
• Provide evidence and documentation for IT audits, regulatory examinations, and the Information Security Officer
• Participate in incident response and business continuity/disaster recovery planning and testing
• Draft and maintain IT policies, standards, procedures, and operational SOPs
• Support change management, including documenting, reviewing, and scheduling changes
• Serve as backup resource for the Jack Henry SilverLake core banking platform
• Monitor nightly and end-of-day processing and escalate issues
• Perform SilverLake user administration and support related Jack Henry applications and interfaces
• Coordinate support cases with Jack Henry and communicate status to stakeholders
• Serve as escalation point and backup for desktop support and help desk issues
• Coordinate with managed service providers, software vendors, and hardware suppliers
• Provide technical input to vendor due diligence and third-party risk management
• Participate in technology projects, upgrades, and migrations
• Participate in scheduled after-hours and on-call rotations
• Provide technical guidance, peer review, cross-training, and work coordination as assigned

IT Operations Engineer

• Provide operational support and expertise for Treasury Management members and services
• Serve as a primary operational support resource for Treasury Management members
• Respond to inquiries and service requests related to business bill pay, business online banking, mobile banking, Positive Pay, Remote Deposit Capture, ACH services, wire services, Escrow Management, Lockbox Services, and SafePoint Vault services
• Provide technical support for first-time logins, password resets, account access issues, and user credential management
• Troubleshoot member issues and coordinate resolution with internal departments and vendors
• Escalate complex issues to the Treasury Management Operations Manager
• Maintain communication with members to ensure timely issue resolution
• Support Treasury Management Sales initiatives and member relationship management efforts
• Review and audit new Treasury Management member onboardings
• Partner with Treasury Management Sales and other business units during onboarding
• Support annual Treasury Management risk reviews by gathering and reviewing member data
• Evaluate member product utilization, limits, and service usage for risk management
• Maintain accurate Treasury Management documentation and records
• Assist with operational reviews and quality control activities
• Maintain extensive knowledge of Treasury Management products, services, systems, and functionality
• Serve as a subject matter expert for Treasury Management operations and member support
• Train employees on Treasury Management services, product enhancements, and procedural updates
• Create and maintain procedures, job aids, process documentation, and operational reference materials
• Identify opportunities to improve efficiency, member experience, and operational processes
• Participate in departmental projects, system enhancements, and process improvement initiatives
• Perform other assigned duties while adhering to core values, compliance requirements, and sound risk management practices

Treasury Management Operations Officer

• Manage and remain accountable for property claims operations member service teams
• Lead execution of change management, claims strategies, leader development and technology adoption
• Drive operational risk management, regulatory compliance training, policies and procedures across multiple teams
• Select, develop, lead and hold managers accountable for serving members and providing appropriate claims solutions
• Coach managers on claims handling, claims inspection, quality review and escalation response
• Achieve assigned goals, objectives and scorecard deliverables
• Plan, organize and control resources to deliver appropriate claims service
• Ensure compliance with regulations, policies, procedures and fair claims settlement practices
• Provide technical guidance, monitor claims reserves and extend settlement authority
• Manage service, loss control and loss adjustment expense
• Identify trends and develop action plans
• Research and influence the financial impact for the business area
• Inspire high-performance teams to deliver exceptional member experiences and results
• Remove obstacles and lead and champion change
• Ensure business risks are identified, measured, monitored and controlled according to risk and compliance policies and procedures

Operations jobs in Florida