Operations

• Partner with the VP of International Government Relations and senior leadership to design comprehensive cross-business government relations strategies tailored to key global growth markets
• Conduct rigorous analysis of political, regulatory, and competitive landscapes in target markets
• Synthesize complex information from diverse sources into clear, executive-ready insights that inform strategic decision-making
• Work with the International Government Relations team to identify emerging geopolitical opportunities and risks in target markets and translate insights into actionable strategic initiatives
• Support the VP of International Government Relations in the FLIGHT DECK transformation of the International Government Relations team
• Support operational excellence of the International Government Relations team

Director of Strategy and Operations, International Government Relations

• Partner with the VP of International Government Relations and senior leadership to design comprehensive cross-business government relations strategies tailored to key global growth markets
• Conduct rigorous analysis of political, regulatory, and competitive landscapes in target markets
• Synthesize complex information from diverse sources into clear, executive-ready insights that inform strategic decision-making
• Work closely with the International Government Relations team to identify emerging geopolitical opportunities and risks in target markets and translate those insights into actionable strategic initiatives
• Support the VP of International Government Relations in the FLIGHT DECK transformation of the International Government Relations team

• Manage the fund valuation process with fund administrators and portfolio teams
• Liaise with administrators and internal teams to ensure timely, accurate investor reporting
• Identify and implement process improvements through tooling, automation, and procedural upgrades
• Manage month-end processes and price updates for tokenised funds and strategies
• Establish fund administrator oversight frameworks and valuation governance
• Monitor pricing sources for illiquid and complex assets
• Improve portfolio valuation tools and processes
• Implement data quality controls and reconciliation routines
• Coordinate fund audit processes
• Define data ownership and validation standards for fund performance, AUM, and exposure reporting
• Drive consistency and automation across internal and external reporting packs
• Oversee tokenised reporting integrations, including smart contracts and on-chain data transparency
• Provide project management and manage infrastructure and process improvements
• Plan and execute new fund and strategy launches
• Oversee counterparty due diligence and documentation maintenance
• Manage relationships and account openings with exchanges and smart wallets
• Represent Fund Operations in investment committee meetings
• Maintain and evolve operational risk frameworks and risk control self-assessments
• Track performance against key risk thresholds and parameters
• Manage third-party risk assessments for MPC wallet providers and exchanges
• Implement incident reporting and root cause analysis for operational breaches
• Oversee client onboarding and coordinate AML/KYC activities
• Create onboarding metrics and manage subscription and redemption flows
• Prepare group-wide financial reporting, quarterly reporting, forecasting, budgets, and performance reviews
• Manage group-wide liquidity and develop P&L and liquidity dashboards
• Oversee client invoicing and on-chain revenue collection and reporting
• Manage sales incentive programs and commission tracking and calculations
• Collaborate on inter-company transactions and financial strategy and performance KPIs
• Contribute to new business and product expansion initiatives and support other business areas as needed

Crypto Fund Operations Manager

• Pianificazione, gestione e supervisione dei progetti, garantendo il rispetto di tempi, costi e qualità
• Monitoraggio dello stato di avanzamento e risoluzione delle criticità
• Pianificazione dei progetti e presentazione di strategie, attività e report
• Presentazione e coordinamento dei lavori con il cliente finale
• Definizione, implementazione e monitoraggio dei processi aziendali attraverso KPI e metriche oggettive
• Coordinamento dei processi operativi legati alla manutenzione applicativa (AMS) e ai progetti evolutivi, inclusi i flussi di fatturazione
• Collaborazione con l'area amministrativa su flussi contabili e di fatturazione legati ai progetti
• Introduzione e ottimizzazione dell'uso di strumenti di AI Generativa per la gestione dei progetti e l'automazione dei processi
• Utilizzo e aggiornamento dei tool di project management (Jira, Confluence, Asana o equivalenti)

Senior Project & Operations Manager

• Initiate Purchase Requests using tools such as iBuy and SRM
• Monitor and follow up on Purchase Orders
• Track deliveries and ensure proper goods reception
• Register purchase and delivery data in the MW dataverse
• Manage supplier relationships and interactions
• Support tribes with material and subcontractor cost planning
• Plan and monitor investment expenditures
• Assist Technical Project Managers and Project Managers with cost and effort tracking
• Monitor the progress and financial aspects of Grants and Funded projects

Operations Specialist

• Coordinate and guide multi-disciplinary maintenance supervisor teams across different sites
• Ensure team performance through clear objectives, coaching, and continuous improvement initiatives
• Promote a culture of safety, quality, and collaboration
• Oversee all Operations, Service & Maintenance (OS&M) activities, including planning and execution
• Implement delivery and maintenance strategies, ensuring compliance with budget and timelines
• Coordinate internal and external resources to guarantee timely resolution of technical issues
• Maintain high levels of customer satisfaction through proactive communication and service delivery
• Act as the primary point of contact for clients regarding maintenance and delivery activities
• Develop and enforce operational standards, procedures, and tools for reliable maintenance and support services
• Identify cost-saving opportunities and implement efficiency improvement projects
• Prepare and present periodic reports on site performance, delivery, and maintenance activities
• Ensure all site activities comply with regulatory and company Health, Safety, and Environmental (HSE) standards
• Collaborate with Quality, Materials Management, and Engineering departments to maintain compliance and operational integrity
• Support the definition of site mission, vision, and operating strategies aligned with corporate objectives
• Coordinate implementation of retrofits and modifications during warranty periods

Site Operations – Maintenance Coordinator

• Drive key operational initiatives supporting Global Operations across the HDNU Projects organisation
• Own and lead data analysis and reporting for business reviews, metrics tracking, and operational decision-making
• Develop and maintain a centralised training repository
• Support and lead project catalogue tool expansion and optimisation
• Identify and coordinate process and QMS procedure improvements, simplification, and standardisation
• Develop, document, and deploy standard work across the HDNU Projects organisation
• Coordinate the monthly cross-functional metrics bowler reporting rhythm and follow up on agreed actions
• Drive operational rigour and support global change management initiatives
• Translate strategic direction into operational priorities, action plans, and measurable outcomes
• Influence and align stakeholders across functions, regions, and leadership levels
• Apply structured problem-solving approaches to improve project execution effectiveness

Project Operations Manager

• Oversee daily operational processes across functions including HR administration, procurement, vendor management, and facilities
• Identify inefficiencies and implement process improvements to reduce cost and improve speed
• Manage relationships with third-party suppliers and service providers, including contract negotiation and performance monitoring
• Support financial operations including budget tracking, expense management, and reporting
• Coordinate cross-functional projects, ensuring timelines and deliverables are met
• Develop, document, and maintain standard operating procedures across the business
• Support HR operations including onboarding logistics, compliance tracking, and policy administration
• Prepare operational reports and present findings to senior leadership