Operations

• Serve as acting leader in the Center Manager’s absence
• Perform any or all tasks within the plasma center, including production employee and donor-flow supervisor duties
• Oversee donor operations and supervise Operations Supervisors and donor center staff during assigned shifts
• Coordinate staffing, task assignments, break schedules, and coaching
• Create employee schedules to accommodate donor cycles
• Monitor and adjust inventory levels and submit vendor orders
• Inform the Center Manager of irregularities and provide corrective action plans
• Execute daily operational plans to meet donor throughput, quality, and productivity targets
• Partner with the Center Manager and Quality team to resolve deviations and operational concerns
• Monitor donor flow and address delays or service issues
• Maintain compliance with state and federal regulations, FDA-approved SOPs, OSHA, CLIA, cGMP, and company procedures
• Supervise donor selection, plasma collection, and manufacturing records
• Attend required training sessions and staff meetings
• Ensure accurate documentation and recordkeeping
• Maintain facility cleanliness and equipment condition
• Submit timely and accurate reports
• Assist with control of center donor funds
• Participate in onboarding, training, and cross-training staff
• Maintain communication with other service areas
• Promote safety, teamwork, and accountability
• Report unsafe situations or conditions
• May be trained to repair plasma center equipment
• Assist the Center Manager with tasks supporting company objectives

Senior Operations Supervisor – Plasma Center

• Lead the development and implementation of revenue cycle strategies in professional billing, follow-up, and denial management
• Coordinate with the RSC Senior Leadership team to align and optimize operational revenue management functions
• Develop and implement strategies to maximize collections, minimize cost to collect, and meet or exceed patient requirements
• Create and manage the annual operating budget
• Conduct return-on-investment analyses for capital expenditures
• Identify opportunities for savings and revenue growth
• Analyze budget variances and implement improvement initiatives
• Identify and implement new technology or enhancements to existing technology
• Lead quality and performance improvement initiatives
• Establish mechanisms to design, measure, maintain, and improve department service performance and quality
• Ensure compliance with regulatory guidelines, departmental policies, quality assurance, safety, environmental, and infection control standards
• Develop action plans aligned with organizational strategic initiatives and goals
• Act as champion or business owner for external vendors supporting Revenue Cycle operations
• Select and coordinate third-party vendors within assigned departments
• Monitor and analyze revenue cycle metrics
• Collaborate with senior leaders on financial goals and objectives
• Manage and develop a team of revenue cycle professionals

Senior Director – Revenue Cycle Operations

• Source and procure MRO materials, critical spare parts, consumables, chemicals, equipment, repair services, and other operational requirements
• Review purchase requisitions and technical requirements for completeness
• Coordinate with Commissioning, Operations, and Production to confirm specifications and approve alternatives or cross-references
• Manage the complete purchase order lifecycle, including quotation, commercial evaluation, negotiation, PO issuance, expediting, receipt, invoice resolution, and closeout within the ERP system
• Monitor open orders, supplier commitments, and critical delivery dates
• Communicate delays, risks, and mitigation actions supporting Cape Station commissioning, outages, and routine operations
• Develop qualified local and regional suppliers, preferred-supplier arrangements, catalogs, and blanket purchase orders
• Maintain pricing and purchasing data and benchmark market conditions
• Identify savings, standardization, and supplier-consolidation opportunities
• Review warranty coverage before replacement purchases
• Coordinate warranty notifications, repairs, replacements, credits, recoveries, and escalation of disputed or delayed claims
• Monitor supplier quality, cost, delivery, responsiveness, and warranty support
• Coordinate supplier corrective actions and continuous improvement
• Prepare and analyze KPIs covering PO cycle time, competitive-bid compliance, open orders, supplier on-time delivery, emergency purchases, savings, cost avoidance, and warranty recovery
• Use findings to identify risks and improve procurement processes
• Collaborate with Operations, Maintenance, Engineering, Warehouse, Finance, Accounts Payable, and suppliers

Buyer, Operations

• Serve as acting leader in the absence of the Center Manager
• Perform any/all tasks within the plasma center, including production employee and donor-flow-supervisor duties
• Oversee donor operations and supervise Operation Supervisors and donor center staff during assigned shifts
• Coordinate staffing, task assignments, break schedules, and coaching
• Create employee schedules to accommodate donor cycles
• Determine inventory needs, adjust inventory levels, and submit vendor orders
• Inform the Center Manager of irregularities and provide corrective action plans
• Execute daily operational plans to achieve donor throughput, quality, and productivity targets
• Partner with the Center Manager and Quality team to resolve deviations and operational concerns
• Monitor donor flow and address delays or service issues
• Maintain compliance with state and federal regulations, FDA-approved SOPs, OSHA, CLIA, cGMP, and company procedures
• Supervise donor selection, plasma collection, and manufacturing records
• Attend required training sessions and staff meetings
• Ensure accurate documentation and reporting
• Maintain facility cleanliness and equipment condition
• Assist with control of center donor funds
• Participate in onboarding, training, and cross-training staff
• Maintain communication with other service areas
• Promote safety, teamwork, and accountability
• Report unsafe situations or conditions
• May be trained to repair plasma center equipment
• Assist the Center Manager with tasks supporting company objectives

• Build and lead Atomic's customer support and implementation functions
• Establish service levels, escalation paths, playbooks, tooling, and workflows
• Own onboarding from signed contract through production launch
• Drive time-to-live and launch quality
• Serve as senior owner for customer escalations
• Partner with Engineering on defect triage, incident response, and post-incident reviews
• Establish daily customer health monitoring for volume, conversion, errors, and account-level performance
• Build and lead operations specialists embedded in customer pods
• Work with Account Executives to protect retention and surface expansion opportunities
• Use AI and workflow automation to remove manual work, reduce cost-to-serve, and improve customer experience
• Define and own customer operations metrics and scorecards with Data and Analytics
• Translate trends into recommendations for senior leadership and the board
• Turn support trends and implementation friction into actionable input for Product and Engineering
• Partner with Compliance and Finance on audits, due diligence, renewals, and billing

VP of Customer Operations

• Counsel local unit leaders and recommend accounting, finance, and budget solutions adhering to Church policies and procedures
• Train leaders on financial processes, procedures, and Church financial and membership data systems
• Act as an escalation point of contact for customers worldwide regarding financial support of systems, policies, and procedures
• Complete high-dollar disbursement reviews and monitor proper use of local unit funds
• Monitor and approve electronic funds transfers above system thresholds
• Review local unit card limit increases and cash-on-hand card discrepancies, escalating suspected misuse of funds
• Resolve overdrawn budget charges and outstanding accounting and banking transactions
• Enter and approve financial records in the Church unit banking system sub-ledger (CUBS)
• Maintain process documentation
• Analyze process variances and errors and take corrective action
• Resolve routine questions and problems independently and escalate complex issues
• Use AI and automation technology
• Meet quality, timeliness, and efficiency metrics

Local Unit Operations Clerk, English and Spanish Required

• Support the sales team with prospecting and lead research
• Identify and qualify potential customers
• Assist with outbound outreach through calls, emails, and other channels under senior sales staff guidance
• Maintain and update CRM records for accurate, clean pipeline data
• Shadow Account Executives on calls and meetings to learn the sales process
• Support basic reporting and pipeline tracking
• Complete ad hoc projects supporting the broader sales and marketing organization

Sales Ops Intern

• Own the operational performance of an assigned territory
• Build strong relationships with customers and service providers to ensure exceptional service
• Drive customer retention and identify opportunities for territory growth
• Support provider performance, accountability, and territory coverage
• Identify operational challenges and implement practical solutions
• Analyze performance metrics and use data to improve results
• Partner cross-functionally to resolve issues and continuously improve operations

Operations jobs in Utah

Senior Operations Supervisor – Plasma Center

Senior Director – Revenue Cycle Operations

Buyer, Operations

Senior Operations Supervisor – Plasma Center

VP of Customer Operations

Local Unit Operations Clerk, English and Spanish Required

Sales Ops Intern

Operations Manager