People Operations

• Support onboarding and offboarding processes, including background checks, new-hire documentation, onboarding processes, and leaver administration
• Manage internal movements such as promotions and transfers with People Partners and IT teams
• Maintain accurate employee records and documents throughout the employee lifecycle
• Support employee payroll paperwork and leave administration
• Organize employee support pathways and escalate complex requests
• Respond to employee queries regarding systems, benefits, and policies through Jira or shared inboxes
• Maintain and evolve the People knowledge base
• Monitor ticket resolution times and SLA performance
• Ensure employee data accuracy and integrity across systems
• Draft and issue HR documentation, including promotion letters and contract variations
• Support HR compliance, reporting, audit preparation, and access control
• Assist with handbook updates and People policy maintenance
• Update courses, reporting, and internal-system content
• Propose process enhancements and contribute to People Team projects focused on efficiency, automation, and scalability

Explore People Operations Specialist at Kpler. Review requirements and application details.

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