People Operations

• Develop and own DCX’s short- and long-term people experience strategy
• Align people experience initiatives with company values, business objectives, and organizational growth
• Lead strategy, planning, creative direction, and execution of company-wide employee engagement initiatives
• Establish an engagement roadmap focused on workplace culture, employee satisfaction, well-being, and retention
• Identify innovative programs, partnerships, and initiatives positioning DCX as an employer of choice
• Build scalable programs for a diverse workforce across multiple locations and work environments
• Advise executive leadership on employee engagement, culture, and workplace experience
• Design initiatives fostering employee connection, recognition, belonging, and long-term engagement
• Partner with cross-functional leaders to enhance the employee experience throughout the employee lifecycle
• Use employee feedback, engagement surveys, and organizational trends to drive continuous improvement
• Develop strategies connecting remote, hybrid, and on-site employees
• Collaborate with DCX Global HR to extend inclusive Philippines programming to the DCX Global Team
• Partner with the People Experience team and other departments on attendance strategies
• Provide strategic direction, leadership, mentorship, and professional development for the Events, Client Hospitality, and Wellness teams
• Establish departmental goals, performance expectations, and accountability
• Empower team leaders while maintaining alignment with the broader strategy
• Foster creativity, collaboration, innovation, and continuous improvement
• Leverage AI tools to optimize team efficiency and workflows
• Oversee company-wide events, wellness initiatives, recognition programs, and engagement experiences
• Guide memorable virtual and in-person experiences reinforcing DCX’s culture
• Oversee client hospitality programs delivered as part of large-scale international events
• Lead development and improvement of wellness programs across multiple dimensions of well-being
• Ensure programs are inclusive, meaningful, and aligned with workforce needs
• Travel within the Philippines for ocular inspections and live event locations
• Establish and monitor KPIs for engagement, participation, satisfaction, wellness, and retention
• Evaluate program effectiveness and use data to guide investments and strategic decisions
• Develop and manage annual departmental budgets
• Present strategic recommendations, program outcomes, and investment opportunities to executive leadership
• Build and manage external vendor relationships and partnerships
• Improve operational efficiency and maximize return on people experience investments
• Perform other analogous tasks

Explore Senior Director of People Experience at Delegate CX. Review requirements and application details.

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