People Operations

• Partner with HR leadership to understand business needs across Europe and support day-to-day HR operations
• Manage the full employee lifecycle, including hiring, onboarding, offboarding, contract changes, compensation and benefits, absence management, employee data, compliance, and employee relations
• Ensure data integrity across HR systems and tools
• Act as liaison between Shared Services in HR, Finance, and Legal and internal stakeholders
• Manage interactions with authorities and external providers related to compensation and benefits, social security, and mobility
• Support the design and implementation of competitive compensation and benefits programs
• Administer performance and talent management, recognition, morale, development, leave, disciplinary, and investigation programs
• Develop and implement HR policies and procedures in compliance with local laws
• Monitor HR trends, regulatory changes, and emerging technologies, including AI applications in HR
• Support international mobility and relocation processes
• Guide stakeholders through sensitive conversations and transitions
• Lead or support training, diversity, inclusion, and engagement initiatives
• Act as an ambassador for company culture and support internal communication
• Demonstrate commitment to diversity, equity, and inclusion through inclusive behaviors and proactive bias management
• Collaborate with European and global HR teams, Finance, Payroll, Legal, external HR partners, and service providers

People Partner

• Partner with the CTO and leadership team across Engineering, Data, Analytics, IT and Security
• Align people strategy with roadmap execution and organisational evolution
• Own people partnering across the full Technology and Product organisation
• Lead workforce planning, levelling, org design and team transformation
• Coach, develop and direct a Senior People Partner
• Use people analytics to inform decisions on capability, attrition and cost
• Drive performance, engagement and team effectiveness in distributed, asynchronous, multi-country teams
• Own senior and sensitive employee relations cases
• Report to the People Director
• Shape the people strategy supporting M-KOPA's financial inclusion mission

Lead People Partner – Technology

• Provide administrative and coordination support to the People team and wider business
• Coordinate onboarding for new employees and complete required documentation and arrangements
• Organise and support Welcome Days for new starters
• Arrange PPE, uniforms, IT equipment and other items for employees working on site
• Coordinate distribution and return of company equipment
• Maintain employee records, onboarding documents and compliance information
• Prepare employee correspondence and People documentation
• Track visa and work permit expiry dates and monitor employees’ Schengen travel days
• Respond to employee enquiries and provide administrative support throughout the employee lifecycle
• Assist with company events, meetings and team activities
• Provide general administrative support to the People team and wider business
• Maintain confidentiality when handling personal and sensitive information
• Undertake other duties appropriate to the role’s level and responsibilities

People Administrator

• Own employment contracts, payroll coordination, visas, and employee policies end to end
• Maintain accurate, audit-ready SOC 2-related compliance processes
• Centralize ownership of freelancer and contractor engagement approvals
• Perform hands-on People Operations hygiene work when high impact
• Build an in-house people analytics capability
• Turn People data into actionable leadership decisions, including attrition and organizational health trends
• Report People function health to the VP People and wider leadership
• Own and evolve People systems such as HiBob and Mahana
• Automate repetitive People Operations work using n8n and partner with workflow automation engineers on complex builds
• Establish documentation and consistent processes before automation
• Reduce manual workload as the function scales
• Act as onboarding liaison for new hires
• Build a small team by hiring 2–3 specialists in analytics, automation, and systems over 12–24 months
• Partner with the VP People, Talent Acquisition, People Partners, and Finance/Legal
• Report directly to the VP People

Head of People Operations – Tech

• Provide responsive, practical people-related advice to people managers
• Ensure consistent and fair application of HR policies
• Lead day-to-day employee matters and build manager capability to prevent and resolve issues
• Manage informal and formal individual employee cases up to defined complexity
• Ensure case consistency, documentation, and appropriate escalation or consultation with specialist Employee Relations resources
• Support HR Business Partners with local execution of business change requirements
• Implement global tools and programmes with appropriate local nuances
• Advise managers on sick absence management, performance improvement plans, and standard redundancy or exit processes
• Advise on non-standard or complex policy application queries
• Identify case trends and provide local insights for process improvements
• Support delivery of people manager capability-building and guidance
• Support the HR transformation and change management process

People Operations jobs in Ireland

People Partner

Lead People Partner – Technology

People Administrator

Head of People Operations – Tech

People Advisor