Product Manager

• Own the product vision, strategy, and roadmap for DDoS Protection and the connectivity portfolio, including IP Transit, Wave, and Ethernet Private Line
• Define target segments and value propositions for ISPs, carriers, content providers, gaming companies, enterprises, and other customers
• Prioritize features and initiatives based on customer impact, revenue potential, and operational feasibility
• Monitor the DDoS threat landscape and connectivity market trends in Latin America
• Conduct competitive analysis against regional carriers, global transit providers, and cloud-based scrubbing services
• Gather customer feedback and translate it into product requirements
• Define product tiers, packaging, pricing, and DDoS Protection bundling with IP Transit
• Build business cases and track margins, partner costs, and network capacity
• Partner with Sales and Marketing on launches, sales enablement, battlecards, datasheets, and customer-facing materials
• Support strategic pre-sales as the product expert
• Write product requirements and work with Network Engineering, NOC/SOC, and Cloud teams on delivery
• Define onboarding and activation flows, mitigation policies, and customer portal visibility
• Align with Finance and Operations on billing, SLAs, and service definitions
• Own technology partner relationships, coordinate roadmap alignment, phased rollouts, and joint go-to-market activities
• Define and track product KPIs including adoption, IP Transit attach rate, revenue, margin, churn, mitigation SLA performance, and customer satisfaction
• Report product performance to leadership and adjust the roadmap based on results
• Manage the full product lifecycle from launch through improvement and retirement

Product Manager, Connectivity, DDoS Protection

• Own the product vision, strategy, and roadmap for DDoS Protection and connectivity products including IP Transit, Wave, and Ethernet Private Line
• Define target segments and value propositions for ISPs, carriers, content providers, gaming companies, enterprises, and hyperscalers
• Prioritize features and initiatives based on customer impact, revenue potential, and operational feasibility
• Monitor DDoS threat landscape and connectivity market trends in Latin America
• Conduct competitive analysis against regional carriers, global transit providers, and cloud-based scrubbing services
• Gather customer feedback and translate it into product requirements
• Define product tiers, packaging, pricing, and DDoS Protection bundling with IP Transit
• Build business cases and track margins, partner costs, and network capacity
• Partner with Sales and Marketing on launches, sales enablement, battlecards, datasheets, and customer-facing materials
• Support strategic pre-sales engagements as the product expert
• Write product requirements and collaborate with Network Engineering, NOC/SOC, and Cloud teams
• Define onboarding and activation flows, mitigation policies, and customer portal visibility
• Align with Finance and Operations on billing, SLAs, and service definitions
• Own technology partner relationships, roadmap alignment, phased rollouts, and joint go-to-market activities
• Define and track product KPIs including adoption, IP Transit attach rate, revenue, margin, churn, mitigation SLA performance, and customer satisfaction
• Report product performance to leadership and manage the product lifecycle from launch through improvement and retirement

• Schedule and lead meetings with business units, vendors, and the internal IT team
• Follow up on outstanding activities with vendors, business units, and the curation team
• Request management support in conflict situations
• Monitor business unit satisfaction
• Report on activity progress
• Monitor the effectiveness of help desk scripts and develop action plans for adjustments
• Report completed activities daily through a timesheet
• Support the audit process
• Engage and follow up with responsible parties during critical system incidents
• Prepare technical specifications for coordinator review
• Propose and discuss solution architecture with the responsible architects
• Prepare RMs for testing and production environments
• Participate in project conceptualization and propose new solutions
• Analyze and propose improvements to business processes
• Prepare business cases for review by a senior analyst or coordinator
• Take responsibility for medium- and high-complexity projects, including schedules, project plans, project charters, change requests, testing plans, RMs, and project closure documents
• Propose improvements to existing systems
• Prepare status reports for projects under their responsibility
• Follow up on proposals and negotiations with the Procurement team

Mid-Level Product Owner Analyst

• Define the product’s strategic vision with support from the Product Manager (PM)
• Lead product discovery with support from the PM
• Prioritize backlog items based on discovery findings or the PM’s guidance
• Write user stories and clearly define requirements
• Maintain ongoing alignment with the team and stakeholders
• Monitor product performance indicators
• Define product KPIs with support from the PM
• Define the product roadmap with support from the PM
• Perform other related activities

Product Owner

• Own the Brazil Banking research instrument end-to-end, including questionnaire design, rotation logic, testing, versioning, and ongoing maintenance
• Lead new product and feature development efforts for analytics and primary research products, including AI-enabled capabilities
• Own product strategy and roadmap decisions, balancing customer value, technical feasibility, and business impact
• Define product requirements based on customer needs, pain points, and use cases
• Identify, size, and prioritize product opportunities using customer insight and data
• Make explicit product tradeoffs and recommendations
• Collaborate with engineering, data science, commercial, and operations teams to deliver high-quality products
• Unblock cross-functional challenges while balancing speed, quality, and scope
• Define and track instrument-level success metrics, including response rate, data quality scores, and customer journey coverage
• Use success metrics to drive product iteration
• Monitor trends in survey methodology, CX measurement, AI-enabled research tools, and the Brazilian banking market
• Ensure compliance with Brazilian data privacy and research regulations, including LGPD

Product Manager, Customer Insights Platform

• Lead the full life cycle of data products from ideation through deployment and optimization
• Manage the complete data lifecycle, from data generation through pipelines to data enablement
• Understand data architecture and infrastructure, including storage, integrations, and analytics platforms
• Collaborate with technical and business teams to define data product roadmaps and priorities
• Balance competing stakeholder demands based on business value
• Analyze data types, relationships, patterns, and trends through data profiling
• Partner with internal and external stakeholders to document clear, specific, and achievable data requirements
• Understand business workflows, sources, entities, and attributes
• Validate data products against real user use cases using data and metrics
• Monitor product performance through metrics and KPIs and drive continuous improvement
• Support incorporation of AI into team workflows to accelerate delivery and decision-making
• Lead cross-functional teams including data scientists, data developers, and analytics specialists
• Mentor, train, retain, and develop data talent and create growth opportunities

Data Product Manager

• Build, maintain, and prioritize the product backlog based on business value, risk, and effort
• Write epics and user stories with clear, testable acceptance criteria
• Serve as a bridge between stakeholders, technical teams, and the development team
• Lead Agile ceremonies (planning, reviews, retrospectives, and refinement) and support sprint tracking
• Manage the product roadmap and communicate priorities, dependencies, and scope changes
• Ensure traceability between technical work items and project milestones/deliverables, providing input for PMO status reports
• Collaborate with cross-functional teams and support communication with international external partners
• Track product and delivery metrics, translating them into decisions and executive reports

Product Owner, Mid-Level

• Manage, structure, and publish digital content in web environments using Adobe Experience Manager or similar tools
• Ensure the proper organization of pages, components, and digital assets in accordance with information architecture standards and UX best practices
• Plan and execute content updates for websites and portals, ensuring quality, consistency, and adherence to brand guidelines
• Oversee digital content governance by organizing approval workflows, version control, and publication standards
• Collaborate with Product, Marketing, UX, and Technology teams
• Monitor the performance of pages and content, proposing data- and user behavior-driven improvements
• Support the evolution of the CMS by contributing to specifications, component enhancements, and editorial workflow optimization
• Document processes, best practices, and publishing guidelines to ensure the scalability and governance of the content ecosystem

• Manage the Pediatrics, ENT, and Orthopedics product portfolio
• Develop product marketing plans, including segmentation, diagnosis, and strategies to drive prescriptions and sales
• Prepare sales and investment forecasts for each product
• Identify and analyze market opportunities to maximize profits and minimize costs
• Create initiatives to achieve sales and market share objectives
• Analyze and consolidate market data, international data, clinical data, and reports
• Assess the feasibility of launches and identify opportunities and threats for products in the existing portfolio
• Develop promotional strategies for the sales team
• Accompany medical representatives in the field and during visits to physicians’ offices
• Participate in promotional cycle meetings with district teams
• Propose new products and line extensions
• Provide information for the development of product manuals
• Monitor sales results and align production forecasts with Production Planning and Control (PPC)
• Monitor inventories of products for sale and promotional free samples
• Send supplementary information for training meetings
• Participate in meetings for new medical representatives

Product Manager, Mid-Level

• Create and maintain the backlog and write user stories
• Describe test scenarios
• Map stakeholders responsible for acceptance testing
• Conduct acceptance testing and coordinate the acceptance process
• Align with stakeholders, channel leaders, product leaders, and partner teams to structure experiments
• Contribute to business and product strategy with the Sponsor and customers, connecting the strategic vision to the team
• Translate business needs into stories for development by the agile team
• Plan and deliver continuous, incremental releases
• Track product, process, quality, and people metrics
• Provide periodic reports
• Identify and analyze problems and opportunities, proposing solutions
• Define, prioritize, and maintain the backlog, considering business, technology, and operational needs
• Align sprint goals and outcomes with business objectives, KPIs, and OKRs
• Track the agile team’s metrics and budget
• Communicate the product vision and ensure backlog alignment
• Represent the interests of the end customer
• Analyze customer needs, market trends, and competitor products
• Track the product lifecycle and evolution with stakeholders and product leaders