Product Manager

• Own the most complex and strategically significant problems in the Veradigm Comprehensive Submissions portfolio
• Serve as the authority on encounter and supplemental data submission requirements across Medicare Advantage, commercial ACA, Medicaid, and quality reporting
• Monitor and interpret regulatory changes and convert them into prioritized, dated roadmap commitments
• Own compliance readiness, including submission deadlines, sweeps calendars, validation, audit trails, record retention, and audit evidence
• Partner with Legal, Privacy, Compliance, and Security on HIPAA, HITRUST, and SOC 2 obligations
• Establish portfolio accuracy, completeness, timeliness, acceptance, rejection, error-resolution, and reconciliation measures
• Define business and customer outcomes, success metrics, and outcome frameworks
• Define multi-year product strategy and roadmap
• Maintain competitive and buy-versus-build assessments and recommend differentiation, partnerships, or exit decisions
• Lead continuous discovery with health plan risk adjustment, compliance, quality, and submissions operations leaders
• Design research, prototypes, and data experiments to validate regulatory bets
• Assess and mitigate value, usability, feasibility, and business viability risks
• Use production and client data to identify submission failures, error concentrations, and product gaps
• Champion the product trio with engineering and product design
• Lead cross-functional product development and launch from concept through delivery
• Author technical and functional specifications covering data mapping, transaction/file formats, validation logic, and error handling
• Synthesize and arbitrate requirements across clients, operations, compliance, and engineering
• Plan releases against immovable regulatory deadlines and manage dependencies and trade-offs
• Represent vision, strategy, roadmap, and regulatory risk to executive leadership
• Define and manage the product P&L within scope
• Set program commitments and drive launch and go-to-market strategy with Marketing and Sales
• Develop and manage strategic relationships with clearinghouses, data aggregators, audit partners, and coding partners
• Lead client advisory boards and user groups
• Represent Veradigm at RISE, AHIP, NCQA, and other industry forums
• Coach and mentor product managers and senior product staff

Principal Product Manager, Veradigm Comprehensive Submissions

• Support technical-related escalations
• Support new feature development
• Manage and improve processes
• Partner with leadership to create solutions for features and enhancements
• Define product requirements and collaborate with designers, engineers, and quality assurance
• Define scope and schedules and communicate status throughout development
• Develop documentation, trainings, and case studies for the product
• Execute minimum acceptance testing on new features and functionality
• Handle escalated support incidents
• Develop in-depth knowledge of the business, workflow, product, and systems interfacing with Geneva
• Proactively add value to the development process

• Act as a liaison for the commercial operation of the VEM Business Unit
• Ensure the success of internal and external customers throughout the VEM customer journey
• Manage VEM sales orders, customer inquiries, and inventory communication
• Communicate with customers and sales representatives regarding inquiries, order status, backorders, product changes, and pricing
• Monitor and release product constraints and exclusions to ensure appropriate allocation and timely release
• Work with marketing and sales on inventory transition plans during VEM product introductions
• Monitor and mitigate excess and obsolete inventory on VEM products, including escalation to management and management of the product constraint process
• Manage sales order processing and monitoring, pricing verification, and inventory-level verification
• Assist marketing with Requests for Information and Requests for Pricing
• Investigate and resolve data management and order management system problems
• Monitor and release VEM orders in SAP to facilitate distribution processing
• Work with sales representatives and customers to sell or donate expired or reserved products
• Interface with VEM Marketing, Customer Service, Scheduling, Demand Planning, Accounting, distribution center, and domestic and international manufacturing personnel
• Support internal and external customers with Non-Sterile Sample Requests
• Provide feedback on potential process improvements
• Perform other responsibilities assigned by management
• Adhere to Teleflex’s Code of Ethics and company policies, rules, procedures, and housekeeping standards

Associate Customer Product Manager

• Lead Finance technology strategy, modernization, Finance-owned business systems, vendor management, data and reporting capabilities, ERP transformation, and enterprise program delivery
• Serve as a strategic bridge between Finance and IT
• Lead product management practices across shared service domains
• Partner with business and technology leaders to structure, prioritize, and transparently manage demand
• Translate stakeholder needs into product and service direction
• Guide prioritization and sequencing across project-based and operational work
• Provide leadership, coaching, and direction to teams and matrixed teams
• Monitor technology trends and emerging capabilities
• Drive EPM and ERP modernization initiatives
• Oversee system administration, configuration management, user access, release coordination, testing support, and operational governance
• Manage Finance technology vendor and partner relationships
• Support Finance data, reporting, analytics, and data governance initiatives
• Define and maintain product, platform, and service roadmaps
• Shape, assess, and prepare demand before formal intake
• Facilitate stakeholder prioritization and reconcile diverse perspectives
• Maintain transparent views of demand, priorities, and work in progress
• Establish operating policies and procedures, and develop budgets, schedules, and performance standards

Senior Director, Finance Technology Product Management

• Define and communicate the product vision, strategy, roadmap, and success metrics
• Develop a multi-year product roadmap aligned with business objectives and market demands
• Identify market opportunities through customer research, industry analysis, and competitive intelligence
• Serve as the primary voice of the customer throughout the product lifecycle
• Conduct customer interviews and workflow analysis with finance, treasury, accounting, and operations teams
• Identify pain points in bank account reconciliation, ACH transaction reconciliation, wire transfer reconciliation, trust account reconciliation, payment exception management, and general ledger balancing
• Translate customer needs into validated product requirements
• Create and maintain product backlogs, epics, user stories, and acceptance criteria
• Prioritize features based on customer value, regulatory requirements, business impact, and technical feasibility
• Partner closely with engineering teams using Agile methodologies
• Participate in sprint planning, backlog grooming, and release planning activities
• Drive product strategy for Open Banking integrations, bank APIs, ACH networks, wire transfer networks, ERP and accounting platforms, and payment processors
• Define onboarding experiences for new financial institutions and customers
• Partner with Compliance and Security teams on NACHA, PCI-DSS, SOC 2, bank security, audit, and reporting requirements
• Establish governance requirements for financial data management
• Define KPI frameworks and dashboards for auto-match rates, exception volumes, reconciliation completion times, outstanding variances, customer adoption, and revenue growth
• Drive reporting and insights features that improve operational efficiency
• Deliver the MVP reconciliation platform on schedule and support initial banking integrations, audit-ready reporting, customer adoption, retention, and satisfaction goals

Reconciliation Product Manager

• Gather requirements across product development teams and stakeholders to determine development priorities
• Develop 12- to 18-month product roadmaps for TIAA's participant mobile app
• Design and implement solutions supporting the Experience Product roadmap
• Define and monitor mobile app success metrics, including Customer Effort Score, digital channel initiation, and client health and business metrics
• Identify customer touchpoints and ensure seamless integration across digital, operational, and service interactions
• Cultivate customer empathy through call listening sessions, watch parties, Dynatrace reviews, and direct participant engagement
• Collaborate with Experience Product, Technology, and non-technology partners
• Partner with designers, content strategists, engineers, researchers, analytics professionals, operations leads, legal, risk, compliance, and fraud teams
• Engage control partners early to assess business risk and balance client experience with compliance and controls
• Analyze KPIs including CES, NPS, digital engagement metrics, and other leading indicators
• Establish success metrics and analytics frameworks for experience performance reporting
• Use client research, behavioral data, and competitive intelligence to inform product decisions
• Continuously test, learn, and iterate using quantitative and qualitative feedback
• Make evidence-based recommendations to leadership on investment priorities and trade-offs
• Foster innovation and use emerging technologies, including AI, to advance TIAA's institutional client experience
• Develop a point of view on AI transformation of the mobile app while maintaining compliance and client trust
• Use AI tools and prompt development to improve work efficiency and partner collaboration

Manager, Experience Product Manager

• Lead channel strategy across web, email, IVR, mobile, and other institutional servicing touchpoints
• Coordinate cross-team backlogs and dependencies, including B2B2C connections
• Design and implement solutions supporting the institutional servicing product roadmap, including AI and automation opportunities
• Partner with Technology, UX Design, CX Research, and Analytics to establish portfolio outcomes
• Develop 12- to 24-month product roadmaps
• Ensure cohesive end-to-end institutional client experiences across touchpoints
• Identify client needs, create experience maps, and define requirements
• Drive operating-model improvements from vision through execution
• Cultivate customer empathy through call listening, watch parties, Dynatrace reviews, and direct client engagement
• Build senior-level relationships across enterprise functions
• Resolve conflicts and build consensus without positional authority
• Collaborate with designers, content strategists, engineers, researchers, analytics professionals, operations leads, and control partners
• Own performance against CES, NPS, client retention, and plan consultant satisfaction indicators
• Establish success metrics and analytics frameworks
• Build business cases with ROI modeling, technology estimates, and experimentation strategy
• Make evidence-based recommendations on investment priorities and trade-offs
• Communicate institutional servicing launches and their client and business impact
• Develop and distribute launch artifacts with Marketing, NCC, Retirement Solutions, and readiness partners
• Monitor post-launch results
• Develop a point of view on AI transformation in institutional servicing
• Explore intelligent automation, NLP, machine learning predictions, conversational interfaces, and AI agents for institutional clients

Director, Experience Product Management

• Define and maintain product vision, strategy, roadmap, and measurable outcomes for assigned Digital Commerce products and capabilities
• Identify client needs, business opportunities, operational pain points, market trends, competitive insights, and digital experience gaps
• Partner with Product, Technology, Experience Design, Marketing, Data and Analytics, Risk, Legal, Compliance, Operations, and business stakeholders
• Translate client insights and journey friction into product opportunities and prioritized solutions
• Lead roadmap development and prioritization, balancing client value, business impact, risk, technical feasibility, regulatory requirements, and capacity
• Translate product strategy into epics, features, user stories, acceptance criteria, business requirements, and success metrics
• Lead Agile ceremonies including PI planning, backlog refinement, sprint planning, sprint reviews, demos, dependency reviews, and release readiness discussions
• Apply human-centered design, journey thinking, experience strategy, usability, accessibility, interaction design, and service design principles
• Develop high-level experience concepts, workflows, and solution approaches using AI-assisted concepting and prototyping tools
• Lead cross-functional discovery using research, analytics, competitive insights, behavioral data, and design-thinking methods
• Facilitate workshops, concept exploration, and collaborative ideation
• Use analytics, funnel reporting, client feedback, VOC insights, experimentation results, operational data, and production performance to evaluate product health
• Establish and communicate product KPIs such as adoption, application starts, completion, conversion, funding, abandonment, ease of use, defects, cycle time, personalization effectiveness, and business value
• Advance targeted digital experiences, campaign enablement, client engagement capabilities, and digital sales outcomes
• Lead teams through discovery, solution alignment, delivery planning, execution, validation, launch, and post-production optimization
• Ensure solutions are scalable, secure, resilient, maintainable, and aligned with platform strategy and technical roadmaps
• Manage dependencies, risks, issues, decisions, and tradeoffs; communicate impacts and recommendations to stakeholders and senior leaders
• Address lifecycle processes, risk reviews, controls, accessibility, privacy, security, legal, compliance, and audit documentation
• Coordinate release planning and go-to-market readiness
• Validate delivered capabilities against objectives, experience goals, acceptance criteria, and expected outcomes
• Prepare executive updates, roadmap communications, product recommendations, decision materials, and performance reporting
• Serve as subject matter expert for assigned digital commerce journeys, capabilities, systems, client flows, and business outcomes
• Mentor Product Managers, Product Owners, analysts, and cross-functional partners

Senior Product Manager – Agile

• Lead enterprise-wide experience and adoption strategies for workplace technology products and services
• Partner across technology and business organizations to maximize employee experience and business value realization
• Drive measurable improvements in user engagement, satisfaction, and technology adoption
• Advise senior leadership on digital products, initiatives, plans, specifications, resources, and long-term goals for highly complex business and technical needs
• Lead the strategy and resolution of highly complex and unique challenges across multiple areas or the enterprise
• Deliver long-term, large-scale solutions requiring vision, creativity, innovation, advanced analytical and inductive thinking
• Coordinate highly complex activities and provide guidance to others
• Provide vision, direction, and expertise to senior leadership on innovative digital business plans, programs, and initiatives
• Strategically engage with professionals and managers across the enterprise
• Serve as an expert advisor to leadership
• Follow applicable risk, compliance, governance, monitoring, escalation, and remediation requirements

Senior Lead Digital Product Manager

• Lead a critical product area within Wells Fargo's Credit Services product line
• Own a foundational product domain enabling real-time credit decisioning, including decisioning orchestration and data enablement
• Translate complex business problems into scalable technology solutions
• Advise senior leadership on product strategies, roadmaps, and priorities for complex digital credit eligibility and decisioning capabilities
• Own end-to-end delivery of product features and initiatives from discovery through delivery and operational readiness
• Partner with engineering and architecture teams on solution options, trade-offs, dependencies, and implementation approaches
• Translate business objectives into actionable product requirements that optimize technology delivery and platform scalability
• Align product and engineering capabilities while balancing speed to market, resilience, and control
• Drive discovery, refinement, and prioritization of product initiatives
• Coordinate and influence across business, technology, data, and external partners
• Provide product vision, direction, and accountability within the assigned product area
• Communicate product strategy, progress, trade-offs, and risks to senior executives and governance forums
• Serve as a subject matter expert in modern digital product practices and real-time decisioning environments
• Partner on APIs, data movement, and orchestration solutions
• Foster agile discipline and continuous improvement using agility metrics
• Build decision-making frameworks for complex decisions

Product Manager jobs in North Carolina