Project Manager

• Manage challenging long-term paid media, SEO/GEO, CRM, and development projects
• Manage resources, schedules, risks, scope, and internal and external stakeholders
• Run status meetings and provide updates on project status and impediments
• Set priorities and solve challenges proactively
• Assess, recommend, and improve workflows and processes
• Develop KPIs to measure project success and business impact
• Build positive relationships with international clients and professional teams

Senior Project Manager

• Independently manage projects, client relationships, freelancer partners and vendor partners
• Ensure projects are delivered on time, on budget and to a high standard
• Define and document project scope, timelines, staffing and delivery processes
• Create roadmaps, scopes of work, quotes, presentations and meeting notes
• Monitor project status, risks, dependencies and efficiency
• Escalate issues early when attention is needed
• Own client relationships at marketing director and CMO level
• Shape annual plans with clients
• Run quarterly business reviews
• Negotiate scope, retainers and change requests
• Partner with Portfolio Directors, Growth Partners and Capabilities team experts
• Identify and pursue cross-sell and up-sell opportunities
• Support proposals and tender materials
• Support quarterly forecasts and revenue planning
• Manage billing preparation, timesheets and project administration
• Lead, coach and develop junior, mid-level and senior Project Managers
• Share knowledge, unblock team members and support their professional growth

Project Manager – Team Lead

• Take end-to-end delivery accountability for business-led projects enabled by IT solutions
• Gather requirements through build, testing, deployment, adoption, and handover into live service
• Represent the business throughout the delivery lifecycle in partnership with the IT Technical Delivery Lead
• Own and maintain project plans, budgets, risk and issue logs, dependency lists, and governance reporting
• Deliver system integration activities, including interface specification, master data alignment, data migration, cutover planning, and reconciliation
• Deliver web-based platform and application projects, including requirements definition, accessibility, content and data ownership, and release planning
• Plan and run UAT, including test scripts, business tester coordination, defect triage, and go/no-go evidence
• Manage stakeholders, business sponsors, resource allocation, and engagement to deliver business benefits
• Deliver business change and adoption activities, including impact assessment, process updates, training, communications, and post-implementation support
• Manage technology suppliers and development partners, including scope, performance, change control, and deliverable acceptance
• Ensure projects meet quality management, computerised system validation, data integrity, and information security requirements
• Provide project communications through PMO tools, steering committees, and regular updates
• Resolve day-to-day issues and competing priorities, escalating matters beyond project authority
• Provide guidance and informal coaching to Project Managers and project team members
• Contribute lessons learned to PM&OE delivery frameworks, templates, and reporting

Senior Project Manager – CPQ

• Lead SAP S/4HANA Public Cloud implementation projects from initiation through go-live and hypercare
• Manage project scope, timelines, budgets, risks, and dependencies
• Coordinate multidisciplinary teams across business and technology functions
• Build trusted relationships with senior stakeholders and act as a key point of contact throughout the project lifecycle
• Drive project governance, status reporting, and steering committee discussions
• Ensure alignment between business requirements and SAP best practices
• Support change management and business adoption activities
• Identify and proactively mitigate project risks and issues
• Ensure high-quality delivery while maintaining focus on business value and outcomes

SAP Project Manager

• Manage multiple client projects across industries and time zones, keeping scope, timelines, and budgets on track
• Define project scope, deliverables, and success criteria with clients
• Lead discovery phases and understand client business needs
• Break complex requirements into manageable engineering iterations
• Maintain project documentation, backlogs, and roadmaps
• Run Agile ceremonies, including sprint planning, backlog grooming, retrospectives, and reviews
• Provide clients with regular updates on project status, risks, and decisions
• Scope and price new engagements, contribute to proposals, and support presales
• Collaborate with design, engineering, and QA to ensure features meet client expectations and user needs
• Monitor project health using KPIs and flag risks
• Test completed features against agreed requirements before delivery

Freelance Project Manager

• Manage multiple client projects across industries and time zones, keeping scope, timelines, and budgets on track
• Define project scope, deliverables, and success criteria with clients
• Lead client discovery phases and understand business needs before development
• Break complex requirements into manageable iterations for engineering teams
• Maintain project documentation, backlogs, and roadmaps
• Run Agile ceremonies, including sprint planning, backlog grooming, retrospectives, and reviews
• Provide clients with regular updates on project status, risks, and decisions
• Scope and price new engagements, contribute to proposals, and support presales
• Collaborate with design, engineering, and QA to ensure delivered features meet expectations and user needs
• Monitor project health using KPIs and flag risks
• Test completed features against agreed requirements before delivery

• Lead implementations for small to medium-scale clients
• Assess and evaluate client needs for initial project scope and determine project plans
• Ensure customer satisfaction through follow-up, client responsiveness, and thorough communication
• Manage client expectations and cultivate client relationships through implementation and stabilization
• Assist team members with client engagements when appropriate
• Coordinate and respond to client issues
• Manage work to the scope outlined in the SOW and escalate scope creep
• Develop and manage project plans, tasks, timelines, milestones, and deadlines
• Coordinate work with functional area leaders and workstream owners
• Monitor and report on project status and issues
• Conduct online meetings and conference calls to orient new clients and project-manage new partnerships
• Provide clients with implementation plans, including project schedules, work plans, risk analysis, communications documents, and training plans
• Create and update documents and deliverables necessary to provide exceptional services and communicate project plans
• Support updates to implementation deliverables for new process rollouts
• Provide consistent project updates to stakeholders regarding strategy, adjustments, and progress
• Support process and change management activities where required
• Perform other duties as assigned

Project Manager II – RPO Implementation

• Manage multiple client projects across industries and time zones, keeping scope, timelines, and budgets on track.
• Define project scope, deliverables, and success criteria with clients.
• Lead client discovery phases and understand business needs before development begins.
• Break complex requirements into executable iterations for engineering teams.
• Maintain project documentation, backlogs, and roadmaps.
• Run Agile ceremonies, including sprint planning, backlog grooming, retrospectives, and reviews.
• Provide clients with regular updates on status, risks, and decisions.
• Scope and price engagements, contribute to proposals, and support presales.
• Collaborate with design, engineering, and QA to ensure features meet client expectations and user needs.
• Monitor project health using KPIs and flag risks proactively.
• Test completed features against agreed requirements before delivery.