QA Engineer

• Ensure the integrity of all data created and updated by Claims Processing staff
• Utilize quality auditing tools
• Identify training needs
• Define effective and efficient methods for accurate data entry and adjudication
• Incorporate IEHP’s Quality Program goals, including HEDIS, CAHPS, and NCQA Accreditation
• Work under the direction of the Claims Quality Assurance Manager and Supervisor

Claims Specialist – Quality Assurance I

• Implement Mission Assurance principles across the program to ensure compliance with contractual, regulatory, and Northrop Grumman requirements
• Coordinate and implement engineering activities, ensuring IPT plans have sufficient quality, completeness, and detail
• Execute an integrated mission assurance plan and supporting plans aligned with contractual requirements and stakeholder goals
• Advocate and implement continuous improvement opportunities to increase process efficiency and effectiveness
• Investigate quality problems, issues, and failures through root cause investigation and corrective action implementation
• Perform technical issue assessment, provide technical guidance, and plan resolutions
• Support and provide guidance for program engineering processes from project inception through completion
• Work collaboratively in a fast-paced, multidisciplinary environment across all levels

Principal Quality Engineer, Senior Principal Quality Engineer

• Review agency and contract requirements with HR, the Chief Programs Officer, and program leadership to identify required training, certifications, documentation, and compliance activities
• Coordinate and track agency-wide and contract-specific training requirements, including staff completion, certifications, renewals, and supporting documentation
• Follow up with staff and supervisors regarding outstanding or expiring requirements
• Coordinate and track required agency, program, and compliance training for new employees during onboarding
• Standardize charting systems and ensure consistent, high-quality documentation across programs
• Lead quarterly peer chart audits and support quality assurance and compliance activities
• Track audit findings, identify trends and gaps, and support follow-up and quality improvement
• Facilitate monthly Performance and Quality Improvement meetings and support goal development, implementation, and tracking
• Compile and analyze quality assurance, compliance, and training data; prepare reports, presentations, and documentation for leadership
• Support preparation for contract monitoring, audits, site visits, and compliance reviews
• Identify training gaps and support development or coordination of additional training and professional development opportunities
• Assist with developing and maintaining policies, procedures, SOPs, training materials, and other resources
• Develop and improve tracking systems, workflows, calendars, dashboards, and tools for training, quality assurance, and compliance
• Collaborate with HR, Programs, and other departments to communicate and track organizational and contract requirements
• Maintain strict confidentiality and professionalism
• Perform additional duties as assigned to support the organization’s mission

Training & Quality Assurance Coordinator

• Serve as primary quality lead on cross-functional teams focused on new materials, supplier qualification and supplier changes
• Develop and update material specifications and ensure specifications are created and approved
• Apply a risk-based approach to create and execute the annual supplier audit program
• Develop and execute qualification programs for new materials and suppliers
• Define and monitor supplier risk levels
• Provide rationale for supplier status event reports and ensure actions are completed on time
• Establish Vendor Notification processes and maintain communication of supplier nonconformances (SCAR)
• Lead investigations, root-cause analysis and corrective and preventive actions for supplier issues
• Review, approve and monitor Supplier Qualification and Performance scorecards
• Assess and approve supplier quality documentation and improvement plans
• Develop and trend Supplier Quality System metrics
• Create, review and approve supplier quality procedures and documentation
• Assess quality agreements with suppliers
• Conduct and approve internal and external audits and finalize audit reports
• Author and technically assess raw-material specifications
• Lead critical-issue and stakeholder meetings, document minutes and follow up on actions
• Assess and approve supplier change notifications and monitor implementation
• Apply knowledge of plastics and injection molding to support qualification, assess manufacturing capabilities and troubleshoot quality issues
• Assess injection molding processes, materials, tooling and supplier controls
• Support quality-system and procedural training programs
• Host third-party audits from the FDA, notified bodies and business

Senior Supplier Quality Engineer

• Develop, implement, and maintain the overall SAP QA and testing strategy, roadmap, framework, and scheduling
• Support manual and automated testing and transition the team to an automated test environment
• Lead and mentor QA resources and foster quality, accountability, and continuous learning
• Collaborate with business stakeholders, SAP functional teams, and development teams to define quality standards, acceptance criteria, and testing scope
• Drive risk-based, performance, and security testing best practices
• Oversee the testing lifecycle from test planning and design through execution, defect management, and reporting
• Manage offshore QA resources and establish collaboration processes between onshore and offshore teams
• Define and track offshore team KPIs and provide feedback, guidance, and professional development support
• Act as liaison between internal stakeholders and the offshore team, managing expectations and resolving issues
• Develop and maintain SAP test automation using Tricentis Tosca
• Identify manual testing automation opportunities and delegate automation tasks
• Establish and manage an automation framework supporting CI/CD pipelines
• Provide technical guidance on automation challenges involving SAP UI5, Fiori, and backend processes
• Manage QA processes for ongoing SAP support and maintenance
• Coordinate regression testing for SAP patches, upgrades, and scheduled system changes
• Serve as primary contact for SAP quality-related matters
• Maintain quality metrics and dashboards
• Manage and troubleshoot testing environments
• Perform other duties as assigned

SAP QA Lead

• Build manual and automation testbeds based on need
• Enhance QA AI automation infrastructure
• Design, develop, and execute test plans and functional test cases based on function specifications
• Perform daily work with AI-powered automated testing
• Find, isolate, document, regress, and track bugs through resolution
• Execute test cases and analyze and report test results to product teams
• Use AI-assisted debugging to identify and analyze defect root causes
• Optimize test cases and test scripts as needed
• Collaborate with the development team to analyze, debug, and resolve issues
• Test Fortinet WLAN products across feature combinations, Fortinet products, third-party products, real clients, and production-like traffic
• Build and execute Fortinet and third-party product solution tests based on customer needs

Staff Software Development QA Engineer

• Audit daily work completed by billing staff, including claim submissions, follow-up activities, and collection efforts
• Review account documentation, actions taken, and billing outcomes within the billing system for accuracy, completeness, and compliance
• Identify errors, discrepancies, and trends affecting reimbursement, operational efficiency, or regulatory compliance
• Provide audit findings, feedback, and recommendations to billing staff and leadership
• Monitor, address, and audit special projects and programs, including credit card chargebacks, high-priority payer follow-up, and AB75
• Collaborate with team leads, supervisors, and managers to develop and refine policies, procedures, and workflows
• Assist with staff training on documentation standards, payer requirements, billing procedures, and industry best practices
• Participate in quality assurance initiatives and prepare reports for leadership
• Maintain current knowledge of industry regulations, payer policies, and billing software updates
• Support internal and external audit requests by gathering documentation, performing reviews, and responding to inquiries
• Perform manual tasks within Cross Workflow, including AR Support Requests and AR Follow-Up Requests
• Address high-priority Patient Services emails concerning invoices involving legal representation and time-sensitive deadlines
• Conduct compliance audits as assigned or requested

Accounts Receivable Quality Assurance Auditor

• Support New Product Introduction through development builds, ramp-up, mass production, and steady-state expansion, focusing on CMF surfaces and finishes
• Translate CMF Design direction into manufacturable, scalable, quality-controlled production processes
• Own and maintain master color/material standards, golden samples, and build units throughout product development
• Develop and implement quality systems, control plans, and measurement methods for coatings and surface treatments
• Lead CMF quality build-readiness reviews, including equipment readiness, process qualification, and post-build cosmetic and finish data analysis
• Identify and communicate CMF-specific process risks using data-driven approaches
• Establish cosmetic and finish specification limits and corresponding process control limits
• Review color and finish targets, schedules, and sample status with CMF Designers and process engineers
• Scale suppliers and processes to meet production goals, yield targets, line capacity, process capability, equipment, and headcount requirements
• Conduct supplier audits and drive continuous improvement initiatives for CMF performance

Senior CMF Quality Engineer

• Support product development teams from concept through commercialization and post-market evaluation
• Provide technical engineering support for hardware, firmware, and stand-alone software product development projects
• Provide expertise and guidance on design control and risk management
• Plan and execute design controls, risk management, and design verification and validation
• Support development of product design history files and compliance with internal processes, standards, and regulations
• Define design inputs, design outputs, and traceability matrices with engineering
• Develop product risk management files and assess user, design, process, and supplier risks
• Review design architectures, selections, requirements, and drawings from early design concepts
• Assess validation requirements, solve test-related problems, and develop preventive strategies
• Lead risk assessments supporting verification and validation activities
• Assess, plan, verify, validate, and document design changes
• Produce technical reports supporting product changes or quality assurance investigations
• Support internal and external audits, including preparation and direct interaction with auditors
• Perform other quality-related duties as assigned

Senior Design Quality Engineer

• Support quality activities related to IVD product development in accordance with FDA, ISO, and CMDR regulations
• Serve as point of contact for quality activities related to IVD development and operations
• Provide guidance for Design Controls, Risk Management, and product development decisions
• Support supplier management, supplier collaborations, and agreements
• Provide guidance on stability testing, sample plan definition, and validation study development
• Guide equipment, facility, laboratory, and process qualifications and validations
• Ensure required documentation is completed before product transfers and launches
• Guide cross-functional teams implementing new products, process improvements, and troubleshooting activities
• Lead Risk Management and Change Control activities
• Support document control, training, CAPAs, nonconforming events, and Quality metrics
• Identify and address continuous improvement opportunities with management and team members
• Perform and document internal audits, recommend corrective actions, and conduct external audits
• Report and document test quality and safety concerns to the Supervisor or Safety Officer
• Perform other related duties and responsibilities as assigned

QA Engineer jobs in California