Representative

• Create reports for internal and external use, including daily performance, weekly placement by performance, and monthly reports
• Act as a resource for staff and external agencies regarding updates
• Research and review account issues
• Research rehabilitation balance discrepancies
• Respond to telephone calls, voicemails, emails, and written correspondence from external agencies
• Assist external agencies in the Direct Loan Consolidation process
• Manage balance discrepancy reports and work with lenders for additional funding on rehabilitation accounts
• Manage relationships with external collection agencies
• Track, research, and resolve agency-related issues
• Comply with all ECMC Group policies
• Perform other assigned duties and responsibilities

Agency Relations Representative

• Review clinical documentation and accurately assess and enter charges for Emergency, Outpatient, and Observation services
• Use medical software to capture all billable charges
• Identify inconsistencies in medical reports and work with leadership and operations staff to improve charge capture and correct errors
• Review, calculate, and enter charges in the electronic medical record (EMR)
• Examine financial reports for accuracy and edits
• Process and complete charge entry
• Monitor and audit charts
• Ensure charges comply with federal regulations
• Partner with coding, finance, providers, and site leadership on provider productivity and dummy code audits
• Identify missing notes and charges and work with providers to complete them
• Identify, analyze, and edit charge capture errors, double charging, errors, and omissions
• Reconcile inpatient and outpatient hospital professional fees to identify missing charges and/or notes
• Manage 3050WQ, Charge Review, Claim Edit, Account, and Follow Up WQs
• Verify insurance eligibility and document information in Epic
• Resolve patient/client problems, direct calls, adjust accounts, and update demographic and insurance information
• Register patients as needed for billing for places of service outside of Allina
• Follow up on billing and quality-of-care issues and refer complaints appropriately
• Obtain referrals and prior authorizations for denied encounters
• Resolve complex accounts requiring expertise and critical thinking
• Identify workflow problems and work with providers and site leadership on education opportunities
• Inform manager about documentation deficits affecting revenue efficiency and accuracy
• Perform other duties as assigned

Charge Capture Representative

• Execute brand strategy and tactics in the field
• Deliver sales performance, brand KPIs, financial targets, and marketing objectives
• Manage the assigned territory and targeted accounts
• Build strong customer relationships and solve customer needs
• Create pre-call plan objectives and execute post-call evaluations
• Handle objections, concerns, and misunderstandings to close sales calls
• Serve customer needs and build trusted relationships
• Develop and execute call plans to optimize customer coverage and sales opportunities
• Build knowledge of customer needs, territory landscape, competitors, market segments, accounts, disease states, products, clinical information, and sales expertise
• Share market intelligence with in-field, brand, and sales management teams
• Differentiate AbbVie’s value proposition with healthcare providers
• Identify, develop, and maintain disease-state experts and speakers/advocates
• Operate within AbbVie’s business code of conduct, policies, and applicable laws and regulations

Specialty Representative, Psychiatry

• Execute brand strategy and tactics in the field
• Deliver sales performance, brand KPIs, financial targets, and marketing objectives
• Manage assigned territory and targeted accounts
• Build strong customer relationships and solve customer needs
• Create pre-call plans and perform post-call evaluations
• Handle objections and gain calls to action to close sales calls
• Serve customer needs and build trusted customer relationships
• Develop and execute call plans to optimize customer coverage and sales opportunities
• Build knowledge of customer needs, territory landscape, competitors, market segments, accounts, disease, products, clinical information, and sales practices
• Share market intelligence with in-field, brand, and sales management teams
• Differentiate AbbVie's value proposition with healthcare providers
• Identify, develop, and maintain disease-state experts and speakers/advocates
• Travel approximately 5% of the time

• Engage in design review, cost estimating, construction planning, scheduling, and equipment procurement
• Coordinate communications and work among the KFI project team, client, general contractor or construction manager, subcontractors, vendors, and other stakeholders
• Troubleshoot problems and facilitate timely decisions affecting project timeliness, work quality, and client satisfaction
• Ensure complete project documentation and distribute it to appropriate stakeholders
• Monitor contractors and subcontractors to ensure work meets or exceeds KFI and client standards
• Attend construction meetings and represent client and KFI needs
• Gather field information to support the project team
• Research and identify root causes of problems
• Inspect equipment and critically observe equipment testing
• Review and clarify construction documents as needed
• Communicate with appropriate KFI staff to expedite customer-problem resolution
• Perform other duties as assigned

Representative jobs in Minnesota

Agency Relations Representative

Charge Capture Representative

Specialty Representative, Psychiatry

Specialty Representative, Psychiatry

Field Representative