Sales Operations Manager

• Own creation and maintenance of solution and product sales playbooks aligned to GTM messaging and launch timelines
• Build, publish, and maintain Power Learning modules and knowledge assessments in Seismic
• Lead AI-enabled role-play scenarios and practice content for seller readiness
• Translate GTM and product launch briefs into field-ready enablement programs
• Own Seismic content and knowledge base and uphold content governance standards
• Manage Digital Sales Room templates and launch communications
• Track and report enablement adoption and impact metrics
• Lead onboarding and first-year seller enablement programs
• Own internal field communications, newsletters, and launch updates
• Drive the Field Enablement operating rhythm, including status reporting, prioritization, and coordination
• Gather seller and presales feedback to improve content and delivery
• Review source content and convert it into clear, engaging sales learning
• Lead automation opportunities and simplify or scale enablement processes
• Create and configure AI agents or reusable prompts for content processing and workflows
• Use AI tools daily across content, learning, and productivity platforms
• Apply sales process, framework, methodology, and CRM knowledge to playbooks and learning content
• Create e-learning experiences and short-form enablement videos
• Design and deliver virtual and in-person sales training
• Produce internal deal-win success stories
• Mentor junior team members and act as a subject-matter expert on enablement tools and standards

Senior Sales Enablement Analyst

• Process commissions for SACM and POS agencies
• Prepare POS detail by vendor and agency
• Produce display ROI reports
• Prepare sales segment reports for monthly sales reviews
• Support maintenance and management of customer and team databases
• Participate in display project reviews and support project progression
• Monitor automated price-scraping reports and MAP inquiries
• Identify and contact pricing violators
• Support violation communications, violation letters, and do-not-sell notices
• Work with the sales team to identify issues and bridge communication gaps with eCommerce customers
• Liaise with a third-party eCommerce firm on marketplace disruption and communications
• Support PPP contracts, Forte programming, and co-op reimbursement
• Assist with annual agency contract updates and communications
• Maintain Baldwin accounts and perform required updates in SFDC
• Work with SFDC program and IT teams on updates and fixes
• Coordinate FG and employee purchase orders with Customer Service

Sales Operations Coordinator

• Develop, manage, and deliver scalable sales enablement programs, tools, and resources
• Design and deliver onboarding, role-based training, sales methodology reinforcement, and professional development initiatives
• Create, update, and maintain sales enablement content across the buyer journey
• Assess and refresh enablement materials based on business priorities, products, market dynamics, and customer needs
• Develop training programs, certification pathways, and reinforcement strategies to improve seller performance
• Partner with Sales Leadership, Marketing, Product, Customer Success, and GTM Operations
• Administer and optimize sales enablement platforms and technologies
• Maintain a centralized sales content repository
• Gather stakeholder feedback and performance data to improve programs, content, tools, and processes
• Own and maintain the Sales Playbook
• Develop digital learning content and e-learning experiences using Synthesia and other enablement technologies
• Track, analyze, and report sales enablement KPIs
• Use CRM and business intelligence tools to evaluate sales trends, identify skill gaps, and recommend initiatives
• Facilitate cross-functional communication regarding launches, updates, and strategic initiatives
• Lead and support sales trainings, workshops, coaching programs, and knowledge-sharing sessions

Senior Sales Enablement Specialist

• Manage business relationships and situations to obtain better business outcomes; communicate effectively and resolve complex business issues
• Lead projects from strategy to execution
• Develop and maintain project artifacts such as Charters, SIPOC, RACI, Timelines, Project Plans and Lessons Learned
• Lead requirements sessions and act as a liaison between business requirements and systems development work
• Handle financial scoping and tracking
• Provide leadership to a matrixed team to ensure goals are understood and achieved
• Deliver updates to varying levels of leadership
• Analyze and synthesize sales and membership data to identify issues, trends and drive positive outcomes
• Source data and content from disparate systems and teams to develop, maintain and present membership dashboards and reports
• Report on performance versus plan, regional performance, sales channel performance and effectiveness, product or plan performance and effectiveness, and key insights, trends and opportunities
• Establish relationships with internal business partners to maximize sales results
• Provide consultative input and thought leadership
• Glean competitive insights
• Distribute relevant updates across the Sales Organization
• Develop and deliver sales-related presentations to the Medicare leadership team

Senior Sales Enablement Consultant

• Own assigned enablement programs end-to-end, from initial scoping through cross-functional handoffs and change management
• Lead enablement for operational shifts, internal tool rollouts, support workflow changes, and complex customer-experience initiatives
• Partner with multiple teams to anticipate changes, challenge broken or overly complex processes, define readiness criteria, and ensure business readiness
• Design and deliver instructional materials including quick-reference job aids, process maps, and comprehensive learning modules
• Facilitate knowledge transfer and behavioral change for customer-impacting teams
• Track completion rates, comprehension, post-training behavioral shifts, and adoption of new processes
• Gather feedback from Support agents, Deployment specialists, SAMs, and CSMs to identify process issues and skill gaps
• Iterate enablement materials to address feedback and improve frontline effectiveness
• Support the Global Customer Success ecosystem, including Support, Deployment, Vendors, and CSMs
• Work as a hands-on Principal Individual Contributor reporting to the Associate Director of Customer Success Enablement

Sales Operations Manager jobs in Florida

Senior Sales Enablement Analyst

Sales Operations Coordinator

Senior Sales Enablement Specialist

Senior Sales Enablement Consultant

Senior Manager, Post Sales Enablement