Salesforce Developer

• Design, develop, customize, implement, and support Salesforce solutions across Sales Cloud and Revenue Cloud
• Extend the Salesforce platform using Apex, Lightning Components, Visualforce, and Flows to support business requirements
• Understand and work with Salesforce architecture, modules, databases, incident management lifecycle, and web technologies including JavaScript, HTML, and CSS
• Assist with release cycles to implement and deploy new applications and updates to existing applications and code
• Create technical documentation including user guides, release notes, and design documents
• Work with integrated applications such as Oracle ERP/Fusion, Power BI, and HubSpot
• Support the Salesforce Administrator on occasion
• Configure and customize Salesforce workflows, alerts, role assignments, and other platform settings
• Develop and maintain integrations and data flows between Salesforce and third-party systems
• Collaborate with business stakeholders, architects, administrators, integration teams, executives, support personnel, and customers

Salesforce Technical Developer – Manager

• Lead the architecture, performance, and scalability of the Salesforce Platform and Node.js-based services.
• Ensure architectural decisions follow Salesforce and cloud engineering best practices.
• Own the technical direction of Salesforce applications.
• Mentor senior engineers.
• Partner with Product and Engineering leadership to deliver high-quality solutions quickly.
• Manage a team of 10 to 15 developers by setting goals, conducting 1:1s, growing careers, hiring engineering talent, and removing blockers.
• Balance roadmap delivery with engineering excellence, including code quality, system reliability, platform performance, security, and developer experience.

Salesforce Engineering Manager

• Deliver Caterpillar's digital marketing projects from design, development, configuration, and deployment
• Build a world-class platform aligned with department goals and CAT Digital Strategy
• Architect and operationalize multichannel marketing capabilities
• Supervise platform health end to end, identify bottlenecks, and implement improvements for high availability, resilience, and scalability
• Manage own work assignments and coordinate work with others independently with minimal management input
• Drive application deployment focused on delivering business-value features
• Mentor and assist software engineers, providing technical assistance and direction
• Establish quality standards, practices, and habits within the team
• Identify and encourage areas for team growth and improvement
• Guide development of structured application/interface code, program documentation, operations documentation, and user guides
• Work with other applications to ensure timely execution of Salesforce Marketing campaigns according to business requirements
• Perform other duties assigned by Caterpillar management

Senior Salesforce Developer

• Develop detailed project plans and manage change controls
• Manage and coordinate project work using project management tools and systems to ensure timely, in-scope completion
• Monitor project progress and provide regular stakeholder updates
• Ensure data integrity and consistency within Salesforce and other tools
• Develop Salesforce reports, dashboards, and data constructs to extract insights for decision-making
• Use project data to track activities, manage customer data, and generate reports
• Perform risk management to minimize disruption and delays
• Create and maintain dashboards and reports
• Measure project performance using appropriate tools and techniques
• Analyze complex datasets to extract meaningful insights and trends
• Provide actionable insights to support decision-making
• Assist in managing and optimizing service workflows to improve operational efficiency
• Collect and analyze feedback to continuously improve processes
• Work within healthcare environments and understand the challenges of a regulated industry
• Maintain confidentiality and comply with healthcare regulations and standards

• Build the Salesforce side of an order management capability for a beverage manufacturer
• Build the Salesforce order data model, including mapping of client material, customer material, ship-to party and customer purchase order references
• Surface a projected requirement report inside Salesforce at account and material level, reproducing its record structure and decision rules
• Build capability to amend order records, including quantity, requested ship date, line-level detail and amendment reason codes
• Build capability to cancel orders
• Build return authorisations as an order type so returns are processed in Salesforce rather than SAP
• Implement the state model governing permitted amendments at each stage of the order lifecycle
• Implement approval processes based on authorisation thresholds
• Build exception and reconciliation surfaces showing what has and has not been accepted by SAP
• Deliver five to ten reports and two to three dashboards over the order estate
• Work with an integration architect on the same squad within an existing programme's sprint cycle

Senior Salesforce Engineer

• Design, develop, and maintain CRM Analytics dashboards, lenses, datasets, recipes, and dataflows
• Build and optimize Salesforce native reports, custom report types, dynamic dashboards, filters, cross-filters, bucket fields, and summary formulas
• Develop interactive analytics using SOQL, SAQL, bindings, filters, and faceting
• Configure and validate Einstein Discovery / Prediction Builder models and monitor predictive scoring and refresh activities
• Implement formula fields, roll-up summaries, and supporting Salesforce schema changes to ensure reporting accuracy at the source
• Gather analytics requirements from Sales, Revenue Operations, Finance, Operations, and senior business stakeholders
• Define and document metric definitions, calculation logic, data lineage, refresh schedules, and reporting standards
• Identify and resolve Salesforce data-quality issues, including duplicates, inconsistent classifications, ownership gaps, territory issues, and inaccurate stage values
• Reconcile Salesforce metrics with Finance and operational systems of record and investigate variances to root cause
• Implement row-level and field-level security based on Salesforce sharing and visibility requirements
• Apply data classification, access-control, customer-segment, and jurisdictional handling requirements to analytics assets
• Manage analytics changes through source control, sandbox testing, documented validation, and controlled production releases
• Maintain an inventory of analytics assets and retire redundant, unused, or outdated reports and dashboards
• Provide Tier 2/3 support for dashboard issues, dataflow failures, reporting defects, and performance problems
• Train business users on self-service reporting and create guidance for recurring analytics requirements
• Evaluate Salesforce seasonal releases for analytics-impacting changes and regression-test critical reporting assets
• Collaborate with enterprise data and BI teams when Salesforce data is integrated into downstream platforms and reporting environments

Salesforce Engineer

• Own end-to-end solution design for Salesforce initiatives
• Lead technical discovery with the Bengaluru PO/BA and US stakeholders
• Define and enforce Salesforce development standards across the team
• Review and approve code and configuration changes from the Junior Salesforce Developer
• Lead Salesforce release planning, CI/CD deployments, testing, and production release governance
• Identify technical debt, platform risks, deprecated functionality, API dependencies, and scaling constraints
• Design and build complex Flows, Apex triggers, Batch Apex, Queueable Apex, scheduled processes, asynchronous processing, and Lightning Web Components
• Lead Sales Cloud data model and security/sharing architecture
• Design, configure, test, deploy, and improve Agentforce agents and Prompt Builder templates
• Establish Agentforce testing, quality assurance, security, governance, monitoring, and adoption practices
• Own Service Cloud architecture, case management, automation, Service Console, entitlements, milestones, SLA policies, integrations, and analytics
• Own Experience Cloud site architecture, development, authentication, member access, Knowledge capabilities, performance, and security
• Own Salesforce data governance, duplicate management, validation architecture, migrations, enrichment, dashboards, and exception reporting
• Own the Salesforce DevOps pipeline and sandbox strategy using Salesforce CLI, VS Code, Git, and Azure DevOps CI/CD
• Conduct platform health reviews and maintain Salesforce security posture
• Mentor and coach the Junior Salesforce Developer
• Maintain technical documentation, architecture diagrams, API inventories, deployment runbooks, Agentforce documentation, and release notes
• Monitor Salesforce product and feature retirements and develop remediation plans

• Design and govern Salesforce connections to Ford's wider enterprise technology estate through MuleSoft and Data Cloud
• Ensure APIs and data flows are secure, scalable, and reusable
• Chair the Salesforce Design Authority and review solution designs across Sales and Service
• Confirm alignment to approved architectural patterns and provide formal sign-off before development
• Build and maintain approved solution patterns covering data model, integration, automation, security, and UX
• Gatekeep custom code by investigating configuration options and challenging underlying business processes
• Maintain architectural oversight across Sales Cloud, Service Cloud, Data Cloud, Agentforce, and Tableau
• Own the integrity of the core data model, sharing model, and security architecture
• Review Salesforce releases and recommend new capabilities
• Own the relationship with Salesforce's Signature Success program and shift eligible administration and maintenance work to Salesforce
• Advise senior product leadership on architectural trade-offs
• Coach and upskill the wider development team on Salesforce architectural best practices

Salesforce Developer jobs in India

Salesforce Technical Developer – Manager

Salesforce Engineering Manager

Senior Salesforce Developer

Senior Salesforce Developer

Senior Salesforce Engineer

Salesforce Engineer

Senior Salesforce Developer

Salesforce Architect