Solutions Engineer

• Build, maintain, and optimize integrations between ServiceM8, Xero, GoHighLevel, roof-measurement tools, and other business applications
• Develop and manage REST API integrations, webhooks, and automated workflows for reliable two-way system communication
• Implement data validation, conditional logic, duplicate prevention, error handling, synchronization recovery, logging, and automated alerting
• Troubleshoot integration issues and develop workarounds for platform limitations
• Test and monitor integrations for reliability, scalability, and consistency
• Eliminate manual data entry and reduce repetitive administrative work
• Develop and configure automations in the client's Mac-based systems and Claude-powered AI environment
• Capture system knowledge, business logic, implementation decisions, configurations, and troubleshooting information transparently
• Ensure the AI environment learns system operations, integration structures, and issue-resolution procedures
• Use AI-assisted development tools to accelerate implementation and improve workflows
• Connect GoHighLevel with operational, sales, accounting, and roof-measurement systems
• Support lead management, sales follow-up, customer engagement, and operational workflows
• Synchronize customer, lead, quote, and job information accurately
• Support the Office Manager with underlying GoHighLevel integrations without taking over day-to-day platform management
• Collaborate with the Office Manager to understand workflows and identify automation opportunities
• Connect operational, sales, and accounting systems to improve visibility into jobs, quotes, costs, and financial performance
• Assess financial impacts, inefficiencies, costs, productivity, and profitability
• Test failed synchronizations, missing data, duplicate records, and system outages
• Establish monitoring, logging, alerts, and recovery processes
• Continuously improve systems as business requirements evolve
• Document integration logic, workflows, configurations, and troubleshooting procedures
• Explain technical concepts and system behavior in plain English
• Own automations through planning, development, testing, maintenance, and optimization
• Build maintainable systems the company can understand, manage, and expand

Explore Automation & Integration Engineer at Hunt St. Review requirements and application details.

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