Strategy

• Serve as a strategic partner to operations, supporting leadership through data analysis, performance metrics, and productivity insights
• Analyze operational KPIs and identify opportunities to improve processes
• Prepare workforce planning studies, assessing the need to increase or redistribute staff
• Support the Operations Supervisor in managing operational activities and customer relationships
• Prepare management reports, presentations, and analyses to support leadership decision-making
• Monitor performance metrics and assess the effectiveness of implemented initiatives
• Identify operational deviations and recommend corrective and preventive actions
• Participate in customer meetings, presenting results, KPIs, and improvement opportunities
• Support process standardization and continuous improvement initiatives across operations
• Work directly on field operations and projects, traveling to different cities

Strategic Operations Consultant

• Analyze customer behavior throughout the customer journey, identifying needs, barriers, patterns, and opportunities
• Analyze data related to usage, consumption, revenue, profitability, satisfaction, engagement, conversion, and churn risk
• Identify opportunities for activation, monetization, cross-selling, upselling, and retention
• Build segmentation models and eligibility criteria based on customer behavior, value, needs, and lifecycle stage
• Translate analyses and insights into recommendations, projects, and action plans
• Structure hypotheses, strategic briefs, requirements, KPIs, and success criteria for initiatives
• Work cross-functionally with Data, CRM, Marketing, Product, Pricing, Customer Experience, Technology, Customer Service, and Channels teams
• Monitor initiative KPIs and results, recommending optimizations
• Create presentations, reports, and executive materials to support decision-making
• Contribute to the development of Customer Lifecycle metrics and intelligence

Senior Analyst – Strategy and Lifecycle Intelligence

• Prepare tax studies, opinions, and analyses focused on tax planning, corporate structure studies, tax liability management, and due diligence.
• Support diagnostics and studies related to Consumption Tax Reform.
• Develop simulations, database cross-checks, and Excel analyses to support client decision-making.
• Prepare reports, executive presentations, and technical materials.
• Participate in client meetings and adapt communication for operational and executive audiences.
• Support technical training and development sessions for clients and internal teams.
• Organize and prioritize requests across multiple projects with tight deadlines.
• Collaborate with the Tax, Accounting, R&D, and Technology teams to enable project delivery.
• Track outstanding items, deadlines, and delivery status, reporting progress to management.
• Lead and support high-impact tax studies, analyses, and deliverables within the Strategic Projects practice of the Business Consulting division.

Tax Specialist – Strategic Projects

• Monitor the results of the Retail Banking segment and support the implementation of initiatives to achieve the related objectives
• Analyze segment performance data and contribute to the development of action plans based on strategic guidelines
• Support analyses and provide accurate information to maintain effective communication with internal and external stakeholders across the segments
• Prepare reports and presentations to support strategic, tactical, and operational discussions
• Conduct market research and analyze data to provide insights into opportunities and threats affecting the segment
• Support data analysis and assist the team in identifying and mitigating risks
• Support analyses and communication plans for results and insights from member journey mapping

Senior Segment Strategy Analyst

• Monitor the results of the Individual Customers segment and support the implementation of initiatives to achieve related objectives
• Analyze segment performance data and contribute to the development of action plans based on strategic guidelines
• Support analyses and provide accurate information to maintain effective communication with internal and external stakeholders across the segments
• Prepare reports and presentations to support strategic, tactical, and operational discussions
• Conduct market research and analyze data to provide insights into opportunities and threats affecting the segment
• Support data analyses and assist the team in identifying and mitigating risks
• Support analyses and communication plans for results and insights from member journey mapping

• Lead and oversee ocean shipment processes and execution to ensure efficient operations
• Lead volume submissions and monitor allocation variances based on the forecast
• Manage and guide the use of Shipment Management Systems
• Maintain relationships with markets, ocean carriers, and Global Logistics Procurement
• Proactively resolve issues and drive performance improvements
• Manage allocation submissions and prioritize transportation capacity requests
• Oversee allocation compliance and SLA adherence
• Serve as the focal point for logistics teams, carriers, and internal stakeholders
• Consolidate and review volumes for the annual tender
• Align volumes, allocations, routes, rates, and contracts with markets, OHUB, GLP, and carriers
• Share volumes, transit times, contract notifications, and changes with stakeholders
• Request new routes and additional volumes after the tender
• Verify that routes and allocations are registered in carrier systems
• Conduct weekly, monthly, and quarterly allocation checks
• Communicate changes during Monthly Operational Reviews
• Perform additional operational activities and health checks

Ocean Allocation Strategy Manager

• Track activity schedules and deadlines
• Assist with the creation of presentations and progress reports
• Organize meetings and act as a liaison between different departments across the company
• Map risks and performance indicators (KPIs)
• Support the refinement of workflows and processes
• Maintain records and support project governance

Strategic Projects Intern

• Lead strategic analysis and portfolio management
• Support planning, business intelligence, and product initiatives
• Analyze performance, results, and opportunities across the financial products portfolio
• Support decisions related to product growth, profitability, and evolution
• Work with financial products, particularly consumer credit cards, payment solutions, lending, or retail banking
• Transform analyses and data into strategic insights and business direction
• Identify results, growth levers, gaps, and opportunities when monitoring portfolio performance
• Develop diagnostics, hypotheses, analyses, and executive recommendations
• Influence decision-making and build trusted relationships with stakeholders

Senior Strategy Analyst

• Coordinate activities related to Vivo’s Strategic Plan, consolidating analyses, hypotheses, scenarios, and recommendations for senior management
• Identify and analyze relevant topics, developing strategic recommendations to support decisions by the Office of the President, Executive Vice Presidents, executive leadership, and Boards
• Monitor market trends, competitive moves, regulatory changes, and emerging technologies
• Structure and lead studies on new businesses, growth opportunities, competitors, industry transformation, strategic topics, and risks
• Generate strategic insights through the analysis of data and information
• Partner with business and corporate functions on priority initiatives and strategic discussions
• Help identify, prioritize, and monitor strategic projects
• Manage short-term strategic projects or the initial phases of longer-term projects
• Develop executive materials for executive leadership, committees, and internal audiences
• Support executive leadership and global teams in strategy and Strategic Plan activities
• Lead and develop a Strategic Planning team, fostering collaboration, continuous learning, and excellence in results

Strategic Projects Manager

• Manage and monitor concession contracts, ensuring compliance with contractual and regulatory obligations
• Prepare, review, and analyze contractual documents, amendments, and correspondence
• Monitor economic and financial rebalancing processes, as well as ordinary and extraordinary reviews
• Perform economic and financial imbalance and rebalancing calculations
• Coordinate responses to requests from the Regulatory Agency, Granting Authority, and other stakeholders
• Prepare technical, management, and executive presentations
• Support contractual negotiations and discussions with the Granting Authority and Regulatory Agency
• Collaborate with multidisciplinary teams—including Legal, Engineering, Operations, and Finance—to ensure proper contract execution

Strategy jobs in Brazil

Strategic Operations Consultant

Senior Analyst – Strategy and Lifecycle Intelligence

Tax Specialist – Strategic Projects

Senior Segment Strategy Analyst

Senior Segment Strategy Analyst

Ocean Allocation Strategy Manager

Strategic Projects Intern

Senior Strategy Analyst

Strategic Projects Manager

Senior Contracts Strategy Analyst