Team Lead

• Lead license server operations, entitlement workflows, troubleshooting, and lifecycle management
• Coordinate with engineering tool owners, cybersecurity, and infrastructure teams to define requirements, resolve issues, and support roadmap planning
• Optimize Windows Server and RHEL-based licensing environments through configuration management, monitoring, and root-cause analysis
• Oversee onboarding, usage analytics, forecasting, compliance validation, audit readiness, and end-to-end licensing governance
• Drive modernization initiatives involving automation, reporting improvements, technology updates, and documentation standards
• Build and maintain operational dashboards using Power BI, Python, or PowerApps
• Maintain workflow, documentation, and change-tracking standards using Jira, Confluence, and SharePoint
• Support transition and migration initiatives, license-related audits, and domain-aligned compliance efforts
• Manage hardware used for dongle-based licensing and lead legacy-system decommissioning
• Provide direction, workload management, team collaboration, and continuous improvement support

Open Area License Services Team Lead

• Open/Close building at the designated time and have front desk activities fully operational at the start of business
• Secure building according to agency protocols, including arming and disarming alarm and checking all areas prior to closing
• Verify insurance and services covered under Medicaid/Medicare or private insurance and obtain authorization
• Pull and review incoming faxes; process or distribute to appropriate staff or departments
• Sort and distribute incoming mail, supplies, and courier bag content
• Gather demographic information over the phone or in person
• Determine provider availability and verify intake information with clients or guardians
• Schedule client appointments for BHMP and Primary Care
• Coordinate scheduling for taxicabs and translation
• Scan and import case material according to agency procedures
• Update electronic client files with changes in address, phone number, fee, or other pertinent information
• Process medical records requests, including review, approval, and uploading into CIOX
• Help stock and maintain the food pantry
• Process, balance, and maintain gas cards and bus passes for client distribution
• Add and expire alerts in client charts
• Monitor services provided to clients and input appointment data
• Answer incoming calls and coordinate inquiries effectively
• Ensure accurate information in the OTTO platform for virtual appointments
• Document all client and stakeholder contact with Doc Only notes
• Create morning bank; balance cash; create daily batch; review, sign off, and create nightly deposit
• Complete assigned reports and projects for the Operations Coordinator or Operations Manager
• Print daily and weekly site reports, including Medication Reports
• Complete month-end Meter Report, QT Card report, and Bus Pass Log report
• Create new charts when needed
• Work Closure list MS-14 and MS-12 report; notify manager when CL-01 falls out of compliance
• Post and remove holiday and updated building postings
• Maintain supply orders, kitchen supplies, resource book, and site phone list
• Deliver supplies to staff weekly
• Create or edit staff schedules as needed
• Follow up on issues when the Manager is unavailable
• Send documents to AFLS website for translation and maintain billing files
• Train new Operations and site staff on appointment scheduling procedures
• Train Operations staff in NextGen
• Perform other duties as assigned

Client Representative – Team Lead

• Lead and support warehouse associates in receiving, picking, packing, shipping, and inventory control
• Assign and monitor work for productivity, accuracy, safety, and quality compliance
• Load orders according to appropriate doors and trailers
• Research shipping and receiving discrepancies
• Train new and existing associates on standard operating procedures
• Provide on-the-job training, coaching, and feedback
• Assist with problem-solving and escalate operational issues to the Supervisor or Manager
• Ensure proper use of equipment and PPE and adherence to safety policies
• Perform quality and inventory checks to minimize errors and damages
• Support continuous improvement initiatives
• Maintain communication between shifts and departments for smooth handoffs and workflow
• Serve as the first point of contact for team members and assist the Supervisor or Manager with workflow, productivity, and compliance

Team Lead, Warehouse

• Coordinate and oversee daily warehouse operational activities under the Operations Supervisor
• Oversee associates involved in warehousing, receiving, and shipping
• Mentor and train new and existing associates on distribution activities and Standard Operating Procedures
• Assist with forklift operation and certification for associates
• Coordinate unloading inbound shipments, stacking products, and picking/staging outbound shipments
• Verify inbound and outbound paperwork, product counts, doors, and trailers
• Load orders accurately and efficiently
• Process shipping, receiving, and picking functions according to SOPs
• Research shipping and receiving discrepancies
• Communicate with customers by phone, electronically, or in person
• Prepare accurate activity reports for site management
• Verify product and order quality, document damages or discrepancies, and stack, package, shrink-wrap, and label products
• Report inconsistencies and problems to the Operations Supervisor or Operations Manager
• Participate in quality, department, and safety meetings
• Execute safety protocols and comply with ISO, OSHA/MSDS, corporate, site-specific, and SOP requirements
• Maintain warehouse cleanliness, orderliness, and security
• Direct warehouse work-team operations and assist with productivity and payroll-hour records
• Assist with staffing levels and participate in establishing work schedules
• Ensure schedules and job assignments are implemented effectively
• Initiate or recommend solutions for product, process, and quality-system nonconformities
• Operate and maintain warehouse equipment, including forklifts, reach trucks, pallet jacks, scissor lifts, cherry pickers, and related equipment
• Inspect equipment daily, perform minor maintenance, and report equipment problems
• Perform or assist with building, grounds, and equipment maintenance
• Perform clerical and administrative tasks such as answering telephones, scheduling, greeting visitors, filing, and record keeping
• Perform other duties as assigned

Team Lead, Dock

• Lead and develop a team of 8–14 fraud investigators through coaching, performance management, training, and employee development
• Monitor productivity, quality, aging, and service-level metrics
• Assign workloads and resources to balance capacity and meet deadlines
• Review and guide complex investigations, case decisions, and escalations
• Foster a collaborative, accountable, and high-performing team culture
• Ensure investigations and Suspicious Activity Report (SAR) recommendations are accurate, timely, and compliant
• Provide expertise on investigative standards, escalation protocols, and Bank Secrecy Act (BSA) requirements
• Support audits, regulatory exams, quality reviews, and remediation efforts
• Escalate significant risks, trends, and control concerns to leadership
• Identify emerging fraud trends, control gaps, and operational risks
• Partner with Compliance, Legal, Risk, Technology, and business stakeholders on complex fraud issues
• Recommend and implement process improvements
• Communicate performance, trends, risks, and resource needs through reporting

Team Lead jobs in Arizona

Open Area License Services Team Lead

Client Representative – Team Lead

Team Lead, Warehouse

Team Lead, Dock

External Fraud Investigations Lead