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AAON, Inc.Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in HVAC systems, including installation, maintenance, troubleshooting, and repair, while ensuring compliance with safety standards and effective communication with customers. Possesses strong analytical and problem-solving skills to diagnose and resolve technical issues independently.
Highest-signal resume keywords
HVAC System MaintenanceTroubleshooting Electrical ControlsCustomer Service SkillsBuilding Automation SystemsEPA Certification
About the role
Key responsibilities & impact- Install, start up, maintain, troubleshoot, and repair HVAC equipment and associated systems at customer sites
- Diagnose and resolve mechanical, electrical, refrigeration, and controls-related issues with minimal supervision
- Conduct routine inspections, preventive maintenance, and system evaluations to optimize equipment performance
- Analyze equipment failures, determine root causes, and implement corrective actions
- Maintain accurate service records, including repairs, parts used, test results, and customer communications
- Communicate technical findings and recommendations to customers and internal support teams
- Support equipment commissioning, startup activities, and operational verification
- Coordinate with technical support, engineering, and warranty teams on complex field issues
- Ensure compliance with safety standards, company policies, and customer site requirements
- Maintain company vehicles, tools, equipment, and inventory
- Assist with field testing and evaluation of new products or product enhancements
- Provide technical guidance to Field Service Technician I team members
- Support customer training on equipment operation, maintenance, and best practices
- Assist with warranty investigations and service-related documentation
- Perform other duties as assigned
Requirements
What you’ll need- High school diploma or GED required
- 4+ years of experience in HVAC service, technical field service, industrial maintenance, or a related field
- Any combination of education and experience providing an equivalent background may qualify
- Working knowledge of HVAC systems, refrigeration systems, electrical controls, and mechanical equipment
- Ability to troubleshoot and repair moderately complex technical issues independently
- Ability to read and interpret wiring diagrams, control schematics, service manuals, and technical documentation
- Familiarity with building automation systems, controls, and communication protocols
- Strong customer service and relationship-building skills
- Excellent analytical, troubleshooting, and problem-solving capabilities
- Strong organizational skills and attention to detail
- Ability to manage workload, prioritize service calls, and work independently
- Ability to communicate effectively with customers, contractors, and internal support teams
- Ability to lift, carry, push, or pull up to 50 lbs. regularly
- Ability to work at heights, in confined spaces, and in varying environmental conditions
- Preferred: Associate degree, technical degree, or vocational training in HVAC, electrical systems, mechanical systems, or a related discipline
- Preferred: EPA Certification and HVAC-related certifications
- Preferred: Experience with commercial HVAC equipment, refrigeration systems, controls, and building automation systems
Benefits
Comp & perks- Full-time employment
- Frequent travel to customer locations and operational sites
- Personal protective equipment (PPE) provided/required as needed
- Reasonable accommodations may be made for employees with disabilities, absent undue hardship
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
HVAC SystemsRefrigeration SystemsElectrical ControlsMechanical EquipmentWiring DiagramsControl SchematicsTechnical DocumentationPreventive MaintenanceEquipment CommissioningRoot Cause Analysis
Soft Skills
Analytical SkillsProblem-Solving SkillsOrganizational SkillsAttention to DetailEffective Communication
Tools & Technologies
Building Automation SystemsHVAC ToolsService ManualsTechnical Documentation
Certifications & Qualifications
EPA CertificationHVAC-Related Certifications
Industry Keywords
Field Service TechnicianIndustrial MaintenanceTechnical Field ServiceCustomer TrainingWarranty Investigations