ACI Worldwide

Business Process Analyst

ACI Worldwide
Posted 10/20/2026full-timeBogota • ColombiaMid-LevelSeniorWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong expertise in developing and maintaining Power BI dashboards and reports, utilizing AI-enabled tools for enhanced reporting and analysis. Proficient in translating business requirements into actionable reporting solutions while ensuring data accuracy and stakeholder engagement.

Highest-signal resume keywords
Power BI Dashboard DevelopmentAI-Enabled Tools ExperienceBusiness Requirements GatheringData Analysis and InsightsStrong Communication Skills

Tech Stack

Tools & technologies
Oracle

About the role

Key responsibilities & impact
  • Develop, maintain, and continuously improve operational reports, dashboards, and analytical solutions using Power BI
  • Convert existing Excel and PowerPoint reporting into scalable, user-friendly, and increasingly self-service Power BI dashboards
  • Analyze operational data to identify trends, risks, performance indicators, and opportunities for improvement
  • Help stakeholders understand reporting insights and support business decisions
  • Define and maintain reporting metrics for business and operational performance
  • Validate reporting outputs and support information accuracy, consistency, and reliability
  • Develop and manage a reporting roadmap based on business priorities and stakeholder requirements
  • Apply Microsoft Copilot, Claude, or comparable AI-enabled tools to improve reporting, analysis, documentation, and automation
  • Identify and implement opportunities to simplify or automate reporting and operational activities
  • Partner with Professional Services and Operations stakeholders to gather, clarify, document, and prioritize requirements
  • Translate business requirements into reporting solutions, technical specifications, dashboards, and automation opportunities
  • Present initial outputs, collect stakeholder feedback, and refine deliverables
  • Communicate technical and analytical concepts to technical and non-technical audiences
  • Work with data from systems such as Jira, Salesforce, and Oracle
  • Evaluate reporting and business processes and recommend improvements
  • Support reporting standards, methodologies, processes, and best practices
  • Participate in cross-organizational reporting and process-adoption initiatives
  • Contribute to Root Cause Analysis and continuous-improvement activities

Requirements

What you’ll need
  • Bachelor’s degree in Computer Science, Systems Engineering, Industrial Engineering, Data Analytics, Business Analytics, or a related discipline, or equivalent practical experience
  • 3+ years of related experience in business intelligence, reporting, analytics, business analysis, process analysis, or a comparable role
  • Strong hands-on experience developing and maintaining reports and dashboards in Power BI
  • Demonstrated experience using AI-enabled tools, such as Microsoft Copilot or Claude, in reporting, analysis, automation, or related business activities
  • Experience gathering business requirements and converting them into reporting or technical solutions
  • Experience analyzing business or operational data and explaining findings to stakeholders
  • Strong written and verbal communication skills in English (B2 conversational or higher)
  • Strong proficiency in Microsoft Power BI
  • Practical experience using Microsoft Copilot, Claude, or comparable AI-enabled tools
  • Strong analytical skills and ability to translate data into meaningful business insights
  • Ability to work with reporting inputs from multiple systems and data sources
  • Proficiency with Microsoft Excel and PowerPoint
  • Applicants must be currently authorized to work in Colombia on a full-time basis
  • This position does not offer sponsorship for employment visa status or a work permit now or in the future

Benefits

Comp & perks
  • Opportunities for growth
  • Career development
  • Competitive compensation and benefits package
  • Innovative and collaborative work environment

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Power BIData AnalyticsBusiness IntelligenceReporting Metrics DefinitionData AnalysisExcelPowerPointRoot Cause AnalysisProcess ImprovementAutomation
Soft Skills
Stakeholder EngagementCommunicationCollaborationFeedback CollectionDocumentation
Tools & Technologies
Microsoft CopilotClaudeJiraSalesforceOracle
Industry Keywords
Operational ReportingBusiness AnalysisPerformance IndicatorsSelf-Service DashboardsCross-Organizational Initiatives