Systems Engineer jobs in United States
Explore 994 matching jobs.
Junior IT Systems Engineer – Athena Support
AllCare Primary & Immediate Care
Posted: 10/20/2026Controls System Engineer
Norsk Hydro
Posted: 10/20/2026Systems Developer
Ford Motor Company
Posted: 10/20/2026Propulsion Systems Engineer, Mid-Career/Senior
Boeing
Posted: 10/20/2026Senior Engineering Specialist – Digital and Systems Engineering
The Aerospace Corporation
Posted: 10/20/2026Senior Engineering Specialist – Digital and Systems Engineer
The Aerospace Corporation
Posted: 10/20/2026Senior Engineering Specialist – Digital Systems Engineering
The Aerospace Corporation
Posted: 10/20/2026Senior Systems Engineer – NNSA OST
Accenture Federal Services
Posted: 10/20/2026Senior Sales System Engineer, 2-Ter
AT&T
Posted: 10/20/2026Control Systems Engineer – Mid Level
Barr Engineering Co.
Posted: 10/20/2026Principal Systems Engineer – GNC
Northrop Grumman
Posted: 10/20/2026Systems Engineer Intern – Summer 2027
Sierra Nevada Corporation
Posted: 10/20/2026Principal Systems Engineer
AST SpaceMobile
Posted: 10/20/2026Systems Analyst
Health Care Service Corporation
Posted: 10/20/2026Associate Systems Analyst – Revenue Cycle
WVU Medicine
Posted: 10/20/2026Senior Systems Engineer
RTX
Posted: 10/20/2026Senior DevOps – Build System Engineer
Acronis
Posted: 10/20/2026Systems Engineer, Advisor
MRO
Posted: 10/20/2026Lead, Systems Engineering
L3Harris Technologies
Posted: 10/20/2026Lead, Systems Engineering – Link 22
L3Harris Technologies
Posted: 10/20/2026Senior Systems Engineer – MBSE
RTX
Posted: 10/20/2026
Junior IT Systems Engineer – Athena Support
AllCare Primary & Immediate CareCore Competencies
Role fitUse this summary to align your resume positioning with the role.
Demonstrates expertise in providing technical support for Windows, macOS, and athenaOne, with a strong focus on user administration and troubleshooting in a healthcare environment. Proficient in managing network devices and ensuring compliance with HIPAA regulations.
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Provide first- and second-level support for Windows, macOS, Microsoft Office, hardware, and software issues using Zendesk
- Manage and troubleshoot laptops, desktops, printers, network devices, and related systems
- Support administration and maintenance of Active Directory, Azure, and Intune
- Configure, monitor, and troubleshoot Meraki network hardware and software
- Deploy, configure, and troubleshoot end-user devices, monitors, and printers
- Manage routine athenaOne user administration, including onboarding, offboarding, permissions, and access troubleshooting
- Assist with Clinical Admin, Billing Admin, and Schedule Admin configurations, administrative tables, and provider schedules
- Provide basic support for clinical workflows, including the five-stage encounter process, prescribing, and order entry
- Troubleshoot athenaOne patient searches, navigation, and application functionality using O-Help, Success Community, and athenahealth support cases
- Document and track athenaOne support requests in Zendesk
- Maintain procedures, support documentation, system configurations, and protect PHI in accordance with HIPAA and organizational policies
- Escalate complex or patient-care-impacting issues to the designated EHR administrator
- Assist with employee onboarding, technical training, and business application and communication-system troubleshooting
- Collaborate with senior IT staff to improve support processes and ensure timely issue resolution
Requirements
What you’ll need- Must live in the DMV (Washington, DC, Maryland, Virginia) area
- 1-2 years of experience in a help desk or systems administration role, ideally within a healthcare setting
- Minimum one year of hands-on experience supporting athenaOne, including user administration, troubleshooting, and familiarity with clinical workflows
- Familiarity with Azure, Intune, and Meraki
- Strong understanding of Microsoft Windows and Office Suite
- Basic troubleshooting knowledge of macOS
- Experience in network configuration and support, including printers and other peripheral devices
- Knowledge of HIPAA compliance requirements and ability to apply them in an IT environment
- Excellent communication, customer service, team collaboration, and problem-solving skills
- Ability to work independently and as part of a team
- Bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent work experience
- Obtain athenaOne Front Office Specialist and athenaClinicals Specialist badges within the first 90 days
- Obtain athenaOne Administration Specialist badge within six months
- Successful completion of associated athenaOne learning journeys and exams
- Preferred: CompTIA A+, Network+, Microsoft 365, or Microsoft Azure certifications
- Preferred: Experience in a healthcare environment and familiarity with compliance protocols
- Availability Monday through Friday, 8:30 AM to 5:00 PM
- Must be available to work onsite as required
- Ability to sit for extended periods, handle tasks requiring manual dexterity, occasionally stand and walk, and lift and move up to 40 pounds
- Ability to work in a typical office environment with moderate noise levels
Benefits
Comp & perks- Competitive compensation based on experience and qualifications
- Health, dental, and vision insurance
- Life insurance
- 401(k) retirement plan
- Paid time off (vacation, holidays, sick leave)
- Professional development and continuing education opportunities
- Supportive, collaborative, and inclusive work culture
- CloseKnit will provide access to required athenaOne learning resources and examinations
- Accommodation provided for individuals with disabilities to fulfill essential job functions
ATS Keywords
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