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Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer account management, strategic business development, and effective communication to enhance customer relationships and drive sales growth. Proficient in utilizing CRM tools and analyzing client data to identify opportunities for upselling and cross-selling.
Highest-signal resume keywords
Customer Account ManagementBusiness DevelopmentCRM Software ProficiencyStrong Communication SkillsProject Management
About the role
Key responsibilities & impact- Own assigned customer accounts and monitor and assess customer needs
- Coordinate aligned resources to deliver an outstanding customer experience
- Build key customer relationships and ensure horizontal and vertical account coverage
- Develop strategies for new business and socket growth
- Act as the main contact for daily inquiries, contract renewals, and strategic reviews
- Manage interfaces between customers and internal teams including Customer Service and Marketing
- Manage post-sale processes to support customer retention
- Identify upselling and cross-selling opportunities
- Create account strategies and articulate higher-value propositions
- Expand Braemac’s portfolio within assigned accounts
- Participate in customer pricing review cycles and pursue additional customer sockets
- Coordinate with Customer Service, Product Development, Marketing, and Warehouse teams
- Manage end-to-end order fulfillment against signed quotations
- Track KPIs, analyze client data, and log interactions in CRM software
- Provide quotations for new inquiries and follow up to win business
- Track customer open backlog for future business trends
Requirements
What you’ll need- Minimum 3 years of work experience as an Outside Sales-related professional
- Comfortable calling on Engineering and Sourcing
- Strong communication skills
- Successful track record of developing new business and increasing sales
- Willingness to travel periodically within the assigned territory and occasionally for training and trade shows
- Ability to manage multiple tasks with shifting priorities and varying demands
- Strong organizational and project management skills
- Strong attention to detail
- Proficient with Microsoft Office (Word, Excel, PPT) and web-based CRM tools
- Must possess a valid driver’s license, safe driving record, and be insurable by the company’s liability carrier
Benefits
Comp & perks- Reasonable accommodation available for applicants with disabilities
- Periodical travel opportunities for customer visits, training, and trade shows
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Strategy DevelopmentKPI TrackingData AnalysisOrder Fulfillment ManagementQuotation Preparation
Soft Skills
Attention to DetailOrganizational SkillsAbility to Manage Multiple Tasks
Tools & Technologies
Microsoft OfficeWeb-Based CRM Tools
Certifications & Qualifications
Valid Driver's License
Industry Keywords
Customer ExperienceUpsellingCross-SellingEngineeringSourcing