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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in gathering and validating business, functional, and technical requirements within Healthcare and Social Services domains. Proficient in creating user stories, process flows, and facilitating user acceptance testing while ensuring alignment with Medicaid and CMS guidelines.
Highest-signal resume keywords
Business Requirements DocumentationHealthcare Data AnalysisUser Acceptance Testing CoordinationAgile Delivery ExperienceSQL Proficiency
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Lead requirements discovery sessions with state partners and business stakeholders
- Gather, clarify, and validate functional, technical, and reporting requirements
- Partner with state agencies, data engineering, QA, reporting, and project management teams
- Translate business needs into clear requirements, acceptance criteria, and implementation-ready work items
- Analyze information from work sessions, source documentation, and data research
- Create and maintain business requirements, user stories, use cases, process flows, data mapping notes, and requirements traceability
- Support analysis of Healthcare and Social Services data, including Medicaid enrollment, eligibility, provider, claims, member access, and related program data
- Define business rules, reporting needs, data quality expectations, and validation scenarios
- Identify, document, and help triage data anomalies or requirement gaps
- Provide cases and business context to data analysts for profiling and validation
- Review findings and assess alignment with Healthcare, Social Services, Medicaid, CMS, and program-specific guidelines
- Develop and coordinate user training, demos, and knowledge-transfer sessions
- Coordinate user acceptance testing, including test planning, business test scenarios, stakeholder participation, issue tracking, and UAT sign-off
Requirements
What you’ll need- 5+ years of experience as a Business Analyst, Systems Analyst, or related role supporting Healthcare, Social Services, Medicaid, or data analytics programs
- 3+ years of experience eliciting, analyzing, documenting, and validating business, functional, technical, reporting, and data requirements
- 3+ years of experience creating business requirements, user stories, use cases, process flows, data mapping notes, meeting notes, and requirements traceability
- 2+ years of analytical, problem-solving, and critical-thinking experience
- Ability to translate business needs into implementation-ready requirements, acceptance criteria, test scenarios, and actionable work items
- Excellent written and verbal communication skills
- Ability to facilitate meetings and communicate with business users, technical teams, and leadership stakeholders
- Ability to manage multiple priorities and coordinate across teams in a fast-paced environment
- Proficiency with Microsoft Word, Excel, SharePoint, Visio, and related tools
- Knowledge of Medicaid, Healthcare, Social Services, CMS reporting, member eligibility, provider, claims, or related program data
- Experience with data warehousing, reporting, dashboards, data profiling, data quality validation, or analytics solution delivery is a bonus
- Familiarity with SQL, relational databases, metadata tools, lineage, data mapping, or ETL/data integration concepts is a bonus
- Experience with Agile delivery, backlog management, sprint planning, demos, and collaboration with product owners or project managers is a bonus
- Experience developing training materials and facilitating user training is a bonus
Benefits
Comp & perks- Purposeful projects improving systems that serve real people
- People-first culture with support, autonomy, and community
- Growth and career development opportunities
- Meaningful work in a purpose-driven consulting environment
- Collaborative work with passionate teams
- Training, demos, and knowledge-transfer opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Requirements GatheringData MappingProcess FlowsUser StoriesData Quality ValidationReporting RequirementsAcceptance CriteriaAnalytical Problem-SolvingCritical ThinkingData Profiling
Soft Skills
Excellent Communication SkillsFacilitation SkillsAbility to Manage Multiple PrioritiesCollaboration Across TeamsStakeholder Engagement
Tools & Technologies
Microsoft WordMicrosoft ExcelSharePointVisioData Warehousing ToolsAnalytics SolutionsMetadata ToolsETL/Data Integration Concepts
Industry Keywords
HealthcareSocial ServicesMedicaidCMS ReportingMember EligibilityClaims DataData Analytics Programs