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Posted: 10/20/2026Outreach Coordinator – Analyst
CVS HealthCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in healthcare quality improvement, data analysis, and member engagement strategies, with a strong focus on HEDIS and performance metrics. Capable of fostering relationships among stakeholders to enhance healthcare outcomes and satisfaction.
Highest-signal resume keywords
Healthcare Data AnalysisQuality Improvement ActivitiesHEDIS Performance MetricsMember-Centered CareRelationship Management
About the role
Key responsibilities & impact- Support the Aetna Better Health of Louisiana Quality Management and Population Health teams in improving healthcare outcomes
- Help close gaps in care and advance performance on HEDIS, State Withhold Measures, Performance Improvement Projects, and Population Health initiatives
- Serve as a liaison between members, providers, community partners, and internal departments
- Educate providers and members on evidence-based care, preventive services, chronic disease management, and quality improvement activities
- Analyze quality performance data
- Facilitate outreach campaigns
- Support provider engagement efforts
- Contribute to interventions that improve member health outcomes and satisfaction
- Monitor quality performance and identify opportunities for improvement
- Track outcomes and report intervention effectiveness
- Conduct member outreach related to preventive care, chronic disease management, behavioral health, maternal health, health equity, and social determinants of health
- Participate in health education activities that improve member engagement and self-management
- Assist with development and implementation of outreach campaigns aligned with quality priorities
- Identify barriers, trends, and opportunities impacting measure performance
- Support data collection, reporting, and documentation for quality initiatives
Requirements
What you’ll need- Excellent communication, presentation, and relationship management skills
- Ability to manage multiple priorities and meet deadlines
- Demonstrated commitment to member-centered care
- Strong analytical and problem-solving capabilities
- Ability to work independently and collaboratively in a fast-paced environment
- Bachelor's Degree preferred
- Experience working with healthcare data, quality reports, gap-in-care reports, or performance metrics preferred
- Experience supporting healthcare quality improvement activities preferred
- Experience interpreting clinical data and healthcare performance measures preferred
- Medicaid, managed care, HEDIS, or accreditation experience preferred
Benefits
Comp & perks- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being, based on eligibility
- Eligibility for CVS Health bonus, commission or short-term incentive program in addition to base pay
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data CollectionQuality ReportingPerformance Metrics InterpretationChronic Disease ManagementPreventive Care Education
Soft Skills
Excellent CommunicationPresentation SkillsProblem-SolvingTime ManagementCollaboration
Industry Keywords
MedicaidManaged CareAccreditationPopulation HealthSocial Determinants of Health