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Posted: 10/20/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in leading complex IT projects, gathering requirements, and delivering business-enabling solutions. Proficient in managing cross-functional teams and stakeholder relationships while ensuring compliance with defined processes and controls.
Highest-signal resume keywords
Project ManagementRequirements GatheringERP and eCommerce PlatformsStakeholder EngagementQuality Assurance
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Scope and lead large projects for Sales and Enterprise Service Delivery teams
- Work with architecture and development teams to deliver business-enabling solutions
- Provide technical guidance and cross-functional application or architecture expertise
- Lead functional analysis, gap identification, and requirements definition
- Conduct quality reviews of design and testing
- Recommend solution alternatives to business challenges
- Partner with business leaders to define requirements and implement business processes
- Coordinate with team leads, business leadership, and Project Managers to integrate enterprise processes and modules
- Lead and execute projects in compliance with defined processes and controls
- Define and monitor critical-path activities, resolving or escalating issues
- Drive design and implementation of business processes, organizational structures, and system configuration
- Stay current with tools, applications, and techniques
- Consult on technology challenges, system issues, and cross-functional solutions
- Analyze technical viability and guide delivery of complex projects
- Perform other duties as assigned
- Work under the general direction of a Director or Senior Technology Manager
Requirements
What you’ll need- Bachelor's or Master's Degree in Information Technology or related field
- Minimum of 9 years of experience in Information Technology
- Minimum of 7 years of experience gathering requirements and documentation
- Minimum of 7 years of experience with testing and defect management
- Minimum of 5 years of experience leading complex IT projects
- Experience managing large to medium size enterprise projects, defining milestone dates, and managing delivery
- Experience managing multiple large projects simultaneously
- Proven ability to coordinate and drive cross-functional discussions
- Experience establishing and maintaining relationships with senior-level stakeholders
- Solid knowledge of ERP and eCommerce platforms, including Oracle eBusiness Suite, CPQ and Fusion/OSC, Agentic AI, and Spryker
- Hands-on experience gathering requirements, driving design, and owning solutions end to end
- Familiarity with the Sales and Order to Cash lifecycle
- Experience negotiating competing or conflicting business requests
- Ability to interpret business needs and translate them into complex solutions
- Ability to research best practices and document solutions
- Excellent communication and negotiation skills
- Facilitation, meeting organization, and documentation skills
- Ability to communicate technical and procedural information verbally and in writing
- Ability to recognize and resolve conflicts, escalating unresolved issues
- Ability to determine resolutions for routine and non-routine issues
- Customer service and interpersonal skills
- Ability to prioritize multiple tasks and projects
- Ability to work in a fast-paced, changing environment with minimal supervision
- Ability to create, modify, and execute complex project plans with little direction
- Strategic thinking and collaboration skills
- Strong delegation and quick decision-making skills
- PMP/Agile/Product Owner certification is a plus
Benefits
Comp & perks- Broad selection of medical, dental, life, and disability insurance options
- Retirement Savings Plan (401K)
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Team member tuition assistance programs
- Paid vacation time
- Paid holidays annually
- Other benefits supporting health, wellness, and ongoing personal and professional development
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Information TechnologyTesting and Defect ManagementSolution DesignBusiness Process ImplementationSystem ConfigurationTechnical Viability AnalysisProject PlanningGap IdentificationDocumentationCross-Functional Coordination
Soft Skills
Communication SkillsNegotiation SkillsInterpersonal SkillsStrategic ThinkingConflict Resolution
Tools & Technologies
Oracle eBusiness SuiteCPQFusion/OSCAgentic AISpryker
Certifications & Qualifications
PMPAgileProduct Owner Certification
Industry Keywords
Sales LifecycleOrder to Cash LifecycleEnterprise ProjectsBusiness ProcessesQuality Reviews