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Posted: 10/20/2026Systems Monitoring Analyst I – Entry-Level
Katmai Government ServicesCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in system performance monitoring, incident management, and application support within a 24/7 operational environment. Proficient in utilizing tools such as JIRA, Docker, and AWS for effective system maintenance and deployment.
Highest-signal resume keywords
CompTIA Security+ CertificationSalesforce Platform App Builder TrainingRed Hat Enterprise Linux (RHEL)Cloud Infrastructure TechnologiesAgile Methodologies
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Contribute to the operation and maintenance of an enterprise portal serving 1M users
- Work with Information Architects, Senior Developers, Product Owners, and Creative Technologists to address user needs and produce effective, functional solutions
- Continuously monitor eCRM, Salesforce, MNP, and MN3P systems for performance and uptime
- Identify, document, and respond to system alerts and anomalies
- Assist with diagnosing and resolving basic application and system issues; escalate complex problems
- Create and manage JIRA tickets for issues, resolution tracking, and follow-up
- Communicate authorized and unauthorized service interruptions to stakeholders
- Generate and maintain system performance, incident, and resolution logs and reports
- Support system maintenance, updates, and deployments with cross-functional teams
- Follow organizational security policies and T3 security clearance requirements
- Contribute to an enterprise-wide baseline of Red Hat Enterprise Linux (RHEL) operating systems
- Support deployments using Docker, OpenShift, and AWS ECR
- Support Risk Management Framework security activities using SPLUNK, APP DYNAMICS, NESSUS, ACAS, DISA STIGs, SCAP, Audit Reduction, and HBSS
- Generate or contribute to documentation
- Maintain regular and punctual attendance
- Perform other assigned duties
Requirements
What you’ll need- Bachelor’s Degree in a related technical discipline is preferred; equivalent work experience will be considered
- Must have active CompTIA Security+ certification or obtain and maintain it within two months of the first day of employment
- Must complete Salesforce Platform App Builder training and Trailhead training within two months of the first day of employment
- Exposure to source and artifact control, and configuration management
- Knowledge of current and emerging data center and infrastructure technologies
- Proficient in determining the appropriate strategy for recoverability and continuity of business operations
- Willingness to work weekends, night shifts, holidays, and in a 24/7 operational environment
- Must read, write, and speak fluent English
- Must be able to obtain and maintain a DoD security clearance; U.S. citizenship generally required
- Must successfully pass a Tier 5 (T5) background investigation
- Must obtain and maintain necessary security access and/or background checks
- Strong computer skills, including business solution software
- Analytical and technical problem-solving ability
- Ability to work in a team environment and independently with little or no supervision
- Strong organizational skills and attention to detail
- Ability to perform diverse duties under time constraints
- Demonstrated accuracy and thoroughness
- Understanding of Agile methodologies within a fast-paced software development environment
- Understanding of cloud, storage, network, and operating systems infrastructure hosting technologies
- Familiarity with RDS databases, including Oracle, SQL, and/or Postgres
- Salesforce CRM exposure is a plus
- AWS Certification is a plus
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life and AD&D insurance
- Long-term disability insurance
- Short-term disability insurance
- 401(k) Savings Plan
- Employee Assistance Program (EAP)
- Vacation and paid personal time
- 11 paid federal holidays
- Leave of absence
- Training and exam costs for specialized training and certifications
- Reasonable accommodations for qualified individuals with physical or mental disabilities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
System Performance MonitoringIncident ManagementApplication SupportConfiguration ManagementData Center TechnologiesAnalytical Problem-SolvingRDS DatabasesSalesforce CRMDockerAWS ECR
Soft Skills
Strong Organizational SkillsAttention to DetailTeam CollaborationIndependent Work AbilityTime Management
Tools & Technologies
JIRASPLUNKAPP DYNAMICSNESSUSACASDISA STIGsSCAPAudit ReductionHBSSOpenShift
Certifications & Qualifications
CompTIA Security+AWS Certification
Industry Keywords
Enterprise PortalECRMSalesforceRisk Management FrameworkDoD Security ClearanceT3 Security ClearanceOperational EnvironmentBusiness ContinuitySource ControlInfrastructure Hosting