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Field Service Technician

DNOW
Posted 10/19/2026full-timeTexas • United StatesMid-LevelSeniorWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong technical troubleshooting and repair skills for equipment, alongside excellent interpersonal communication abilities to build customer relationships and provide effective service support.

Highest-signal resume keywords
Technical Equipment TroubleshootingCustomer Service SupportField Automation SystemsInterpersonal CommunicationFlexible Work Adaptability

Tech Stack

Tools & technologies
Assembly

About the role

Key responsibilities & impact
  • Provide service and customer support during field visits or dispatches
  • Tie workflow to schedule
  • Manage all on-site installation, repair, maintenance, and test tasks
  • Diagnose errors or technical problems and determine proper solutions on equipment
  • Produce timely and detailed service reports
  • Document processes
  • Operate vehicle in a safe manner and use field automation systems
  • Follow all company field procedures and protocols
  • Cooperate with technical team and share information across the organization
  • Comprehend customer requirements and make appropriate recommendations/briefings within capabilities
  • Build positive relationships with customers

Requirements

What you’ll need
  • High School diploma and/or equivalent in work experience
  • Excellent interpersonal skills, proficient in oral and written communications
  • Assembly experience preferred
  • Basic reading skills; must be able to follow directions
  • Ability to troubleshoot, test, repair, and service technical equipment
  • Ability to perform work accurately and thoroughly
  • Ability to use thinking and reasoning to solve a problem and to think in such a way as to produce a new concept or idea
  • Ability to work flexible shifts and to adapt to changing work schedules
  • Familiarity with mobile tools and applications

Benefits

Comp & perks
  • Competitive Salary + bonus
  • 401(k)/ Retirement savings
  • Comprehensive Benefits (medical, dental, vision, life and disability coverage)
  • Career growth opportunities
  • Friendly work environment
  • Paid vacation/holidays

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
TroubleshootingRepairMaintenanceInstallationTestingDocumentationAssembly
Soft Skills
Interpersonal SkillsOral CommunicationWritten CommunicationProblem SolvingRelationship Building
Tools & Technologies
Field Automation SystemsMobile ToolsApplications
Industry Keywords
Customer SupportField ProceduresTechnical ProblemsService ReportsWorkflow Management