Demonstrates expertise in Sales Operations and Revenue Operations within high-growth software/SaaS environments, with a strong focus on Salesforce management, KPI framework development, and process optimization. Proven ability to influence cross-functional stakeholders and drive scalable solutions for Sales and GTM organizations.

Highest-signal resume keywords

Sales Operations ExperienceSalesforce KnowledgeKPI Framework DevelopmentProcess ImprovementProject Management

Tech Stack

Tools & technologies

Docker

About the role

Key responsibilities & impact

Support leadership for the Solutions Engineering and Solutions Architect teams with tools, processes, and data
Translate leadership priorities into operating plans, process changes, and systems requirements
Own key GTM systems such as Opine and support automation, process improvements, and new initiatives
Own SE and SA reporting and KPIs, including coverage, pipeline engagement, technical win rate, POC/POV conversion and cycle time, and influenced pipeline and bookings
Design and run SE/SA sales processes, including opportunity intake, team assignment, capacity-based routing, POC/POV tracking, and handoff to TAM
Maintain Salesforce data quality, including technical-stage fields, SE Owner, Opportunity Team assignment, and technical win/loss reasons
Partner with Business Systems to scope, prioritize, and test Salesforce and GTM tool changes and drive adoption
Support SE/SA capacity, headcount, and coverage modeling and align coverage to territory design and fiscal-year planning
Support quota, territory, and compensation-related processes for SE/SA roles
Collaborate on onboarding, ramp tracking, and playbook rollout
Partner with Marketing Ops, Customer Support Ops, Finance, and Business Systems on cross-functional programs
Lead projects from conception to release, including project plans, business requirement documents, and change management
Identify process improvements and AI-driven automation opportunities
Provide technical risk, POC status, and SE engagement inputs to pipeline inspection and forecast calls
Support forecast hygiene across the sales organization
Establish KPI definitions and recurring reporting cadence
Build scalable and repeatable processes for the Sales and GTM organization

Requirements

What you’ll need

4+ years of experience in Sales Operations, Revenue Operations, or a related GTM operations function
Experience working for a high-growth software/SaaS company
Experience partnering with Sales Engineering, Solutions Architect, or pre-sales organizations
Strong Salesforce knowledge, including reports, dashboards, opportunity management, and writing requirements for admins and developers
Gong, Opine, and similar tools preferred
Experience building KPI frameworks, dashboards, and forecasting inputs for distributed, multi-region teams
Experience defining and documenting scalable processes, including capacity planning, POC workflows, and cross-team handoffs
Knowledge of project management, project plans, business requirement documents, and business summaries
Ability to influence stakeholders across Sales, SE, Product, Finance, and Business Systems without direct authority
Exceptional communication and interpersonal skills; comfortable with technical audiences
Ability to work autonomously and focus on building for the future
Must be legally authorized to work in the country where applying
Docker does not offer visa sponsorship for this role

Benefits

Comp & perks

Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
Flexibility that fits your life – Manage your schedule while delivering great work.
Generous PTO
Designated quarterly Whaleness Days
Designated end-of-year Whaleness break
Home office support
Technology stipend equivalent to US$100 net per month
Annual stipend for conferences, courses, certifications, and continued learning
16 weeks of paid parental leave after six months of employment
Equity for all full-time employees
Medical benefits
Retirement benefits
Paid holidays
Docker swag

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales OperationsRevenue OperationsSalesforce ManagementKPI DevelopmentProcess DocumentationCapacity PlanningOpportunity ManagementForecastingDashboard CreationTechnical Requirement Writing

Soft Skills

Exceptional CommunicationInterpersonal SkillsInfluencing StakeholdersAutonomous WorkCollaboration

Tools & Technologies

SalesforceGongOpineBusiness Requirement DocumentsProject Plans

Industry Keywords

High-Growth SoftwareSaaSSales EngineeringSolutions ArchitectGTM Operations