Early Warning

DevOps Engineer

• Apply software engineering and systems engineering practices to improve reliability, resilience, scalability, and operational health of production services
• Partner with Software Engineering and technology teams to engineer reliability, observability, recoverability, performance, and operational readiness throughout the system lifecycle
• Establish technical direction and apply evidence-driven engineering, technical rigor, automation, sound judgment, and broad systems expertise across organizational boundaries
• Improve how services are built, tested, deployed, observed, operated, and recovered using software engineering, automation, and DevOps practices
• Use data, evidence, experimentation, and rigorous engineering analysis to identify reliability risks, test assumptions, and guide technical decisions
• Define, implement, or improve SLIs, SLOs, error budgets, and service-health measures
• Improve observability through metrics, logging, tracing, monitoring, alerting, dashboards, and service-health instrumentation
• Drive continuous improvement across CI/CD, observability, deployment practices, Infrastructure as Code, automation, testing, incident response, capacity management, resilience, and operational readiness
• Identify recurring or systemic production issues and translate operational experience into improvements in code, architecture, automation, tooling, and engineering practices
• Participate in or lead incident response, troubleshooting, service restoration, and blameless post-incident learning
• Provide enterprise-level technical leadership for critical production incidents and improve incident response, escalation, service restoration, and sustainable on-call operations
• Reduce operational toil and manual intervention through software, automation, reusable patterns, and improved engineering practices
• Raise the effectiveness and technical capability of engineers and teams across the organization
• Establish enterprise technical direction, develop senior technical leaders, and operate autonomously across consequential reliability challenges

Principal Site Reliability Engineer

Program Manager

• Lead and ensure effective execution of strategic programs and projects in alignment with deliverables
• Create and implement policies, procedures, processes, best practices, templates, and tools for effective program execution
• Drive, monitor, and manage technology-intensive product execution on time and within budget
• Monitor project performance against targets, anticipate problems, identify solutions, and engage teams to implement them
• Lead and manage a highly engaged, high-performance team
• Build a team of practitioners aligned with organizational values and methods
• Develop roles, responsibilities, processes, and procedures from initial ideation through in-market realization
• Manage interrelated project workstreams to support strategic business objectives
• Report project results, metrics, tests, deployment activities, milestones, success criteria, deliverables, dependencies, and risks
• Challenge partners to define realistic schedules and ensure deliverable owners meet committed outcomes
• Engage external partners to assess schedules and constraints and integrate impacts and dependencies into planning
• Evaluate resource capacity and constraints, build resource models, prepare estimates and detailed project plans
• Communicate program progress updates to executive leadership and cross-functional workstream leads
• Proactively mitigate issues and risks and resolve problems analytically and creatively
• Support the company’s risk management and protection of systems and data integrity and confidentiality

Senior Director – Strategic Program Management

Sales

• Define and lead the merchant business development strategy, operating model, priorities, and performance objectives for Paze
• Develop and execute annual and multi-year sales plans to acquire strategic enterprise merchants and expand Paze acceptance and usage
• Lead, develop, and hold accountable a team of merchant business development professionals
• Establish senior and executive relationships across merchant payments, finance, digital, product, technology, marketing, and eCommerce functions
• Serve as executive sponsor and senior commercial lead for strategic, complex, or high-value merchant opportunities
• Communicate Paze’s strategy, value proposition, and vision to merchant executives and industry stakeholders
• Lead complex commercial discussions and negotiations
• Develop merchant segmentation, account prioritization, coverage models, and resource allocation practices
• Establish scalable sales processes, pipeline governance, forecasting practices, performance measures, and operating rhythms
• Conduct pipeline, forecast, and performance reviews with executive leadership and cross-functional stakeholders
• Partner with Channel Partnerships and reseller organizations on coordinated account strategies and indirect sales channels
• Collaborate with Product, Marketing, Customer Integration, Relationship Management, Technology, Finance, Legal, and Risk
• Adapt merchant go-to-market strategy to changes in merchant priorities, payment technology, competition, eCommerce, and market dynamics
• Provide merchant, customer, and competitive insights to inform product strategy, marketing, implementation, and the Paze roadmap
• Develop business cases, sales strategies, executive presentations, and recommendations for new opportunities and commercial models
• Lead cross-functional initiatives improving merchant acquisition, contracting, onboarding, launch readiness, and post-sale transition
• Maintain accurate opportunities, stakeholder interactions, forecasts, agreements, and records in the CRM platform
• Build a high-performing leadership and sales talent pipeline through recruiting, coaching, performance management, feedback, and leadership development
• Create a culture of accountability, collaboration, continuous improvement, customer focus, and ethical business conduct
• Support risk management and protect the integrity and confidentiality of systems and data

Senior Director, Merchant Sales

Solutions Engineer

• Provide technical and functional support for sales channel engagements
• Deliver payment solutions by applying payment technology, regulatory, and integration expertise
• Serve as the technical conduit between the Sales team and clients
• Build relationships with internal teams, external partners, issuers, payment networks, processors, merchants, acquirers, and technology vendors
• Partner with sales teams to identify opportunities and provide technical expertise to win business in the U.S. payments market
• Design tailored client solutions and target-state architectures across payment systems
• Lead technical discovery and solution design for issuer and card-portfolio enablement in digital wallets
• Explain tokenization, provisioning, wallet enrollment, device binding, token assurance, and API integration flows
• Define and align end-to-end token lifecycle behavior across issuer systems, networks, token services, wallets, and customer-service operations
• Advise clients on NFC tap-to-pay acceptance, contactless standards, terminal capabilities, and configuration
• Evaluate contactless transaction flows, EMV data exchange, CVM and transaction limits, authorization routing, certification, troubleshooting, and monitoring
• Develop and present payment solutions integrating with ecommerce platforms and the Paze digital wallet
• Conduct technical presentations, workshops, architecture reviews, and demonstrations
• Create solution documentation, sequence flows, technical guides, integration requirements, and proposals
• Define, monitor, and review sales solutions engineering objectives
• Develop action plans supporting Paze organizational growth
• Communicate market trends and client feedback to the Product team
• Comply with security policies and procedures

Sales Solution Engineering Manager

Account Manager

• Develop trusted, influential relationships with executives and key decision-makers across Visa, Mastercard, American Express, and Discover
• Build and lead the strategic accounts team, including recruiting and developing talent, assigning account ownership, setting priorities, and establishing scalable operating models
• Own the strategy, health, and growth of payment network accounts
• Maintain knowledge of partner structures, decision-making processes, performance, strategic initiatives, products, services, and broader relationships
• Define and manage strategic account plans with annual, quarterly, and monthly priorities
• Coordinate with Paze cross-functional teams and senior leadership to align partners and ensure execution
• Drive Paze KPIs, manage partner scorecards and best practices, and provide actionable analysis and recommendations
• Bring payment network and market perspectives into Paze to shape product-market fit and influence product strategy
• Support financial analysis, long-range forecasting, and analytics for payment network partnerships
• Identify and advance business development and innovation opportunities that expand capabilities, increase adoption, and drive transaction growth
• Monitor competitive activity and develop strategies to prioritize Paze over competing investments
• Support effective risk management and protect the integrity and confidentiality of systems and data

Senior Strategic Partnerships Director

Product Manager

• Define and communicate product vision, strategy, roadmaps, and investment priorities for a complex product, product group, or customer solution
• Lead product work across discovery, concept development, prioritization, requirements, delivery, launch, commercialization, performance management, and continuous improvement
• Build alignment across Product, Engineering, Design, Marketing, Sales, Analytics, Operations, Legal, Risk, Compliance, Fraud, and other stakeholders
• Synthesize research, behavioral data, partner feedback, market signals, and experimentation into product decisions and differentiated experiences
• Translate customer, business, and technical needs into product requirements, outcomes, success measures, and decision frameworks
• Partner with technology leaders and engineering teams to evaluate solution options, manage dependencies and tradeoffs, and evolve products into scalable, reliable solutions
• Establish and monitor product performance measures, including adoption, customer experience, financial, operational, and risk outcomes
• Influence executive and external stakeholder decisions by communicating complex product topics, tradeoffs, and recommendations
• Define the future-state vision, strategy, roadmap, and success measures for native iOS and Android experiences and mobile-wallet capabilities
• Lead end-to-end mobile product development from 0-to-1 concepts through commercialization, iteration, and scaled adoption for Android and iOS applications
• Partner with financial institutions, payment networks, and strategic partners to understand customer personas, pain points, journey friction, and ecosystem requirements
• Lead user research to inform customer needs and improve mobile experiences
• Partner with Engineering and Design to translate customer needs into scalable native-app experiences while balancing platform constraints, security, risk, and performance

Principal Site Reliability Engineer

Senior Director – Strategic Program Management

Senior Director, Merchant Sales

Sales Solution Engineering Manager

Senior Strategic Partnerships Director

Principal Product Manager, Mobile – NFC