Flock

Manager

• Manage a panel of key strategic broker partners
• Drive mutual growth and long-term broker relationships
• Deliver high volumes of broker submissions
• Build, grow, develop, and onboard broker partners
• Promote Flock’s insurance appetite and proposition as it expands into new sectors
• Develop and execute data-driven account growth strategies
• Support day-to-day trading activity to improve conversion and retention
• Help brokers and Flock win and retain business
• Collaborate with internal teams to achieve shared growth objectives
• Maintain broker advocacy by being visible, responsive, and passionate about Flock’s product and mission
• Use AI for broker research, meeting preparation, pipeline analysis, and identifying growth opportunities

Broker Development Manager

Client Partner

• Own relationships with a portfolio of Flock’s largest fleet clients and serve as their primary point of contact
• Develop a strong understanding of each client’s business
• Build and run the corporate account management approach, including client reviews, reporting, relationship cadence and account planning
• Work with brokers and Broker Development Managers to deliver a coordinated experience for large corporate clients
• Coordinate claims, safety, underwriting and finance teams to resolve client questions and issues
• Build relationships with key stakeholders across client organisations
• Identify retention risks and create plans to protect important accounts
• Improve Flock’s wider client service proposition, including account reviews, portal engagement, safety support, claims and reporting
• Feed client feedback back into the business
• Use AI for account research, meeting preparation, query management, meeting summaries and client reporting
• Report to the Head of Distribution

Strategic Client Manager

Marketing

• Own the social media strategy, primarily on LinkedIn
• Create and consistently publish product videos, carousels, infographics and PDFs, measuring engagement
• Produce case studies, articles, industry news, thought leadership and product launch material several times a month
• Film and produce people stories, product walkthroughs and interviews with the team in and around the office
• Coordinate and execute seven to nine annual events, including trade shows, conferences, customer events and broker events
• Plan the event calendar with the Senior Marketing Manager
• Set event budgets, build stands, run event days, follow up on leads and report on event performance
• Shape the content strategy with the Senior Marketing Manager and produce the content
• Design marketing assets in Claude Design and Figma
• Draft, edit, repurpose and scale content with AI tools while preserving a human voice and creative judgement
• Work with underwriting, distribution and product teams to develop content

Marketing Manager

• Act as the primary face of Flock for a panel of key broker partners
• Drive mutual growth and long-term success with strategic brokers
• Deliver high volumes of broker submissions supporting growth targets
• Build, grow and develop the broker panel
• Onboard new partners and maximise their commercial potential
• Promote Flock’s appetite and proposition as it expands into new sectors
• Develop and execute data-driven account growth strategies
• Support day-to-day trading activity to improve conversion and retention
• Help brokers and Flock win and retain business
• Collaborate with internal teams to deliver shared growth objectives
• Maintain broker advocacy by being visible, responsive and passionate about Flock’s product, proposition and mission
• Use AI for broker research, meeting preparation and pipeline analysis
• Work with brokers, visit client sites, attend conferences and visit broker offices

• Own relationships with a portfolio of Flock’s largest fleet clients as their primary point of contact
• Develop a strong understanding of client businesses
• Build and run the corporate account management approach, including client reviews, reporting, relationship cadence and account planning
• Work closely with brokers and Broker Development Managers to deliver a coordinated client experience
• Coordinate claims, safety, underwriting and finance teams to resolve client questions and issues
• Build relationships with key stakeholders across client organisations
• Identify retention risks and create plans to protect important accounts
• Support commercial management of corporate clients working directly with Flock
• Improve Flock’s client service proposition, including account reviews, portal engagement, safety support, claims and reporting
• Feed client feedback back into the business
• Use AI for account research, meeting preparation, query management, meeting summaries and client reporting
• Report to the Head of Distribution