Frontline

Salesforce Administrator, Marketing Cloud Specialist

Frontline
Posted 10/20/2026full-timeLondon • United KingdomJuniorMid-Level💰 £51,247 - £54,823 per yearWebsite
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Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in Salesforce Administration and Marketing Cloud management, with a strong focus on data quality, compliance, and system integration. Proficient in SQL, SOQL, and automation tools to enhance organizational efficiency and support targeted marketing initiatives.

Highest-signal resume keywords
Salesforce AdministrationMarketing Cloud ManagementSQL and SOQL ProficiencyGDPR Compliance ManagementSalesforce Flow Automation

Tech Stack

Tools & technologies
CloudSQL

About the role

Key responsibilities & impact
  • Configure new and existing Salesforce administration features, including user management, security, custom objects, page layouts, validations, approval processes, and flows.
  • Support Marketing Cloud Engagement users across the organisation, managing data extensions, SQL and SOQL queries, contact segmentation, and audience creation for targeted campaigns.
  • Support other systems as required, including FormAssembly, API integrations, and DocuSign.
  • Provide ongoing technical support to Frontline’s 100+ Salesforce users and resolve staff challenges promptly and completely.
  • Partner with internal stakeholders to identify, drive, and build system improvements, enhancements, and customisations.
  • Recommend ways to use Salesforce to improve processes and productivity, while keeping up to date with software releases, features, and best practices.
  • Ensure data quality and compliance within Marketing Cloud by maintaining subscriber data, managing preferences, and supporting GDPR best practices.
  • Support integration and data flow between Salesforce CRM and Marketing Cloud, troubleshooting issues and ensuring consistency across platforms.
  • Translate campaign requirements into technical builds, including personalisation, dynamic content, and automation.
  • Contribute to Marketing Cloud documentation and best-practice guidelines.
  • Assist with user support and training related to Marketing Cloud functionality.

Requirements

What you’ll need
  • 2 years comprehensive experience in a dedicated Salesforce Administrator role, with responsibility for Salesforce administration, configuration, troubleshooting, and user support.
  • Experience managing Marketing Cloud data: data extensions, segmentation, audience selection and list imports.
  • Experience managing customer consent and preferences, in line with GDPR requirements.
  • Experience integrating Marketing Cloud with Salesforce CRM (Marketing Cloud Connect), including managing synchronised data and troubleshooting sync issues.
  • Working knowledge of SQL and SOQL and experience with Automation Studio.
  • Hands-on experience building and maintaining automation using Salesforce Flow, including debugging and optimising existing flows.
  • Knowledge of Salesforce upcoming releases and features.
  • Marketing Cloud Email Specialist or Marketing Cloud Administrator certification.
  • Certified Salesforce Platform Administrator (previously Salesforce Administrator).
  • Analytical and troubleshooting skills with keen attention to detail.
  • Ability to communicate technical ideas to those with less expertise.
  • Ability to identify and prioritise requirements across the organisation and communicate these appropriately.
  • Curious and keen to ask questions and not reach for the easy answer.
  • Committed to how technology and data can help drive organisational efficiency and effectiveness, and social good.

Benefits

Comp & perks
  • Flexible working hours
  • Competitive pension employer contribution
  • 25 days annual leave + bank holidays + office closes from 25 Dec to 1 Jan
  • Buy up to five days annual leave a year
  • Interest free loan for season ticket
  • Personal coaching and mentoring
  • Cycle loan scheme
  • Deposit loan scheme
  • Volunteering days
  • Employee assistance programme
  • Life Assurance Scheme (x3 salary)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Salesforce ConfigurationUser ManagementData Extensions ManagementAudience SegmentationAutomation StudioTroubleshootingData Quality AssuranceCustom ObjectsApproval ProcessesPage Layouts
Soft Skills
Analytical SkillsAttention to DetailCommunication SkillsCuriosityProblem-Solving
Tools & Technologies
Salesforce CRMMarketing CloudFormAssemblyDocuSignAPI Integrations
Certifications & Qualifications
Salesforce Platform AdministratorMarketing Cloud Email SpecialistMarketing Cloud Administrator
Industry Keywords
GDPRData ComplianceCampaign ManagementSystem ImprovementsTechnical Support