G MASS Consulting

Risk

• Work through a large population of third-party arrangements, assessing each against established criteria and recording outcomes consistently.
• Coordinate assessment input from relationship owners and stakeholders across the UK and overseas.
• Support identification of material arrangements and confirm the in-scope population for the register.
• Source required data fields for material arrangements from internal repositories, contracts and system records.
• Compile and maintain the register in line with the regulatory template.
• Track progress across both workstreams, maintain trackers, chase outstanding items and report status to the project lead.
• Flag data gaps, inconsistencies and fields with no identified source, escalating what is missing.
• Maintain records of evidence and data sources for future reporting cycles.
• Support the project lead with refined approaches, ad hoc analysis and collation.

Third Party Risk Analyst

Business Analyst

• Act as the business analyst and project lead on implementation engagements alongside client teams.
• Establish and document clients’ EMIR and MiFIR reporting obligations and current reporting arrangements.
• Analyse client data across multiple source systems, tracing reportable attributes and data flows.
• Map client data landscapes to reporting specifications and identify gaps, ambiguities, and sourcing requirements.
• Translate regulatory requirements into practical data requirements.
• Plan and drive engagements, track progress, manage dependencies, and maintain delivery schedules.
• Identify data quality or availability issues affecting accurate reporting and define remediation needs.
• Lead working sessions with operations, technology, and compliance stakeholders.
• Produce mapping documentation, business requirements, and supporting analysis.
• Support testing and validation of reporting outputs before client go-live.
• Help shape the analysis and lead or co-lead engagements.

EMIR / MiFIR Transformation Business Analyst

• Act as the business analyst and project lead on implementation engagements, working alongside client teams.
• Establish and document each client’s reporting obligations and current reporting arrangements across EMIR and MiFIR.
• Analyse client data across multiple source systems, tracing where each reportable attribute originates and how it flows.
• Map the client’s data landscape to the reporting specification, identifying gaps, ambiguities, and attributes that require sourcing elsewhere.
• Translate regulatory requirements into practical data requirements, drawing on an understanding of how the industry operationalises EMIR and MiFIR obligations.
• Plan and drive the engagement, tracking progress, managing dependencies, and keeping delivery to schedule.
• Identify where client data quality or availability would affect accurate reporting, and define what is needed to close those gaps.
• Lead working sessions with client stakeholders across operations, technology, and compliance to resolve mapping questions and interpretive issues.
• Produce clear mapping documentation, business requirements, and supporting analysis for both client and internal use.
• Support testing and validation of reporting outputs ahead of client go-live.
• Help shape the direction of the analysis, with scope to lead or co-lead the engagement.

Salesforce Developer

• Build and enhance Salesforce functionality using Apex, LWC, and Visualforce, taking work from design through to production
• Develop client service capability within Service Cloud, particularly around case handling and workflow
• Deliver integrations connecting Salesforce with telephony, Data Cloud, and wider internal applications
• Own and improve deployment pipelines, test automation, and source control processes
• Work with the platform architect on solution design, keeping security and long-term maintainability front of mind
• Collaborate with product owners, BAs, and testers to shape requirements into deliverable technical work
• Take an active part in sprint ceremonies, peer code reviews, and technical design discussions
• Support testing cycles, releases, and any follow-up fixes once changes are live
• Monitor platform health and performance, delivering ongoing improvements and enhancements
• Assess new Salesforce features as they are released and help define engineering standards for the wider team

Senior Salesforce Developer

Operations

• Settle market trades across equities, futures, derivatives, credit and bonds
• Monitor settlement status and chase and resolve fails with brokers, counterparties and custodians
• Process corporate actions and lifecycle events across equities, fixed income, derivatives and loans
• Identify and close operational gaps across the portfolio
• Own loan operations, managing primary and secondary syndicated loan trades from trade capture through close, including processing on ClearPar
• Handle agent notices and loan events including rollovers, paydowns, rate resets, amendments and restructurings
• Reconcile positions and cash against agent, trustee and administrator records
• Act as the team's subject matter expert on loans and upskill colleagues
• Build relationships with portfolio management, trading, administrators, agents and global operations colleagues
• Operate within information-barrier protocols where required

Senior Operations Analyst, Loans & Multi-Asset

Analyst

• Own the receipt, validation and processing of premium and claims bordereaux from coverholders, MGAs and TPAs
• Track receipt of monthly premium and claims bordereaux against reporting schedules and chase late or incomplete submissions
• Validate bordereaux data against binding authority contract terms, including limits, territories, classes of business and binder periods
• Check submissions against Lloyd's Coverholder Reporting Standards and internal data requirements
• Raise data quality issues with coverholders
• Load and process validated bordereaux into policy administration and bordereaux management systems
• Reconcile premium bordereaux to cash received and written premium, investigating and resolving discrepancies
• Flag potential contract breaches or unusual trends to delegated authority, underwriting and compliance teams
• Produce internal reporting on bordereaux timeliness, data quality and outstanding issues
• Support coverholder audits, renewals and wider delegated authority oversight activity as required

Bordereaux Analyst

Product Manager

• Take end-to-end product ownership of Sales / Financial Services Cloud and Marketing Cloud
• Work with senior stakeholders to shape and prioritise the Salesforce roadmap in line with global business objectives
• Convert business needs into well-designed, scalable platform solutions that meet regulatory and control requirements
• Manage integrations between Salesforce, the firm's client portal, and wider enterprise and data systems
• Drive user adoption through training, enablement, and ongoing engagement with business teams
• Maintain data quality and reporting accuracy to support sound commercial decision-making
• Explore and introduce new capabilities including Data Cloud, Einstein / AI, and advanced analytics
• Establish and maintain consistent platform standards across regions and teams
• Contribute to release planning, testing, and UAT to ensure reliable delivery
• Act as the go-to Salesforce expert for the team, supporting and developing junior colleagues and administrators

Salesforce Product Manager

• Own the receipt, validation and processing of premium and claims bordereaux from coverholders, MGAs and TPAs
• Track receipt of monthly premium and claims bordereaux against reporting schedules and chase late or incomplete submissions
• Validate bordereaux data against binding authority contract terms, including limits, territories, classes of business and binder periods
• Check submissions against Lloyd's Coverholder Reporting Standards and internal data requirements, raising data quality issues with coverholders
• Load and process validated bordereaux into policy administration and bordereaux management systems
• Reconcile premium bordereaux to cash received and written premium, investigating and resolving discrepancies
• Flag potential contract breaches or unusual trends to delegated authority, underwriting and compliance teams
• Produce internal reporting on bordereaux timeliness, data quality and outstanding issues
• Support coverholder audits, renewals and wider delegated authority oversight activity as required

Graduate Bordereaux Analyst

• Monitor outstanding premium debt and produce aged debt reports for the finance team and underwriters
• Chase brokers for premium settlement in line with agreed terms of trade and premium payment clauses, escalating overdue items where needed
• Allocate and match cash receipts to the correct policies and transactions, and work down unallocated or suspense cash
• Reconcile broker statements and account balances, investigating and resolving discrepancies
• Track premium payment warranty and settlement due dates, flagging potential breaches to underwriting teams
• Support month-end and quarter-end close with credit control reporting, KPIs and debt provisioning information
• Handle credit control queries from internal teams and market counterparties clearly and professionally
• Identify recurring issues in the collections process and suggest practical improvements
• Work embedded within a London Market insurance client's finance and credit control team as a G MASS consultant

Credit Control Analyst

• Monitor outstanding premium debt and produce aged debt reports for the finance team and underwriters
• Chase brokers for premium settlement in line with agreed terms of trade and premium payment clauses
• Escalate overdue items where needed
• Allocate and match cash receipts to the correct policies and transactions
• Work down unallocated or suspense cash
• Reconcile broker statements and account balances
• Investigate and resolve discrepancies
• Track premium payment warranty and settlement due dates
• Flag potential breaches to underwriting teams
• Support month-end and quarter-end close with credit control reporting, KPIs and debt provisioning information
• Handle credit control queries from internal teams and market counterparties
• Identify recurring collections issues and suggest practical improvements

Graduate Credit Control Analyst

• Manage primary and secondary loan trades end to end, from trade capture through to close, chasing and resolving fails with agents, counterparties and custodians
• Process trades on ClearPar, including allocations, funding memos and settlement confirmations, ensuring timely and accurate settlement
• Handle agent notices, rollovers, paydowns, rate resets, amendments and restructurings, reconciling positions against agent records
• Reconcile loan positions, cash and accruals with trustees and administrators, investigating and clearing breaks to protect data integrity
• Operate within information-barrier protocols for public-side funds, maintaining robust audit trails and supporting control reviews
• Build strong working relationships with portfolio management, trading, trustees, administrators and the global operations team, positioning yourself as a trusted point of contact on loan operations

Loan Operations Specialist

Data Specialist

• Assess clients’ regulatory reporting quality for accuracy, completeness, and timeliness
• Design and execute data quality testing and reconciliation routines
• Quantify the scale and materiality of identified issues
• Perform root-cause analysis through upstream data and source systems
• Support remediation from audit findings through corrected submissions
• Produce evidenced documentation of findings and recommendations
• Apply data quality and assurance tooling to automate testing and improve repeatability
• Present findings and practical resolutions to senior client stakeholders
• Advise clients on strengthening ongoing reporting controls
• Work across the reporting regimes in scope for each client

Data Quality Specialist

Manager

• Own the relationship with a portfolio of Coverholders and MGAs, running due diligence, onboarding and annual review to keep them compliant with governance standards
• Lead operational and compliance audits across delegated partners, chasing resolution on findings and holding partners to service and regulatory standards
• Manage day-to-day oversight of Binding Authorities and Line Slips, including SLA performance and outsourcing arrangements
• Ensure the data and reporting produced by delegated partners is accurate and fit for purpose, resolving quality issues as they're identified
• Own the department's policy and procedure documentation, keeping it current as processes evolve
• Sit on relevant risk and delegated underwriting committees, representing operations in wider business discussions
• Identify and lead improvements to the operating model, balancing BAU delivery with change work
• Take first-line people management responsibility

Operational Oversight Manager – Delegated Authorities

QA Engineer

• Own and develop the organisation’s QA and testing strategy, standards and processes
• Lead functional, integration, regression, user acceptance and non-functional testing
• Develop test plans, acceptance criteria and quality gates for technology releases
• Build and improve test-automation capability
• Embed quality assurance throughout the software-development lifecycle
• Work with technology and business teams to identify risks, defects and dependencies early
• Coordinate user acceptance testing and manage defects through to resolution
• Provide clear reporting on release readiness, testing outcomes and quality risks
• Ensure effective testing of integrations and data flows between internal and third-party systems
• Support the safe adoption of Microsoft Copilot, including testing AI-enabled workflows, outputs and controls
• Oversee the quality of delivery from external technology providers
• Support incident reviews and drive continuous improvement across testing and release processes

Quality Assurance Manager

• Produce and review daily KRIs, build out a framework for analysing post trade data, and keep management informed through regular updates
• Act as the main point of contact for stakeholders, regulators, auditors and service providers
• Partner with offshore teams to build a supervisory framework that catches risks early and resolves or escalates them promptly
• Review existing BAU processes to spot gaps and put forward practical improvements to efficiency, controls and client experience
• Take ownership of cash equities settlement oversight across APAC markets
• Support offshore teams in tracking down and clearing settlement discrepancies
• Work across departments on reconciliations, payments, settlements, reporting and related financial analysis
• Get involved in ad-hoc projects and broader process improvement work as needed
• Handle asset servicing tasks arising from failed trades, stock borrowing and non-standard settlement cycles
• Process external and intracompany payments tied to corporate actions, FX settlement, funding and margin
• Flag and manage client assets that require timely segregation
• Carry out bank reconciliations, tracking down and resolving any mismatches between ledger and statement records

Third Party Risk Analyst

EMIR / MiFIR Transformation Business Analyst

EMIR / MiFIR Transformation Business Analyst

Senior Salesforce Developer

Senior Operations Analyst, Loans & Multi-Asset

Bordereaux Analyst

Salesforce Product Manager

Graduate Bordereaux Analyst

Credit Control Analyst

Graduate Credit Control Analyst

Loan Operations Specialist

Data Quality Specialist

Operational Oversight Manager – Delegated Authorities

Quality Assurance Manager

Associate – Cash Equity Operations