Grifols

Operations

• Serve as acting leader in the Center Manager's absence
• Oversee plasma donor operations and supervise operations supervisors and donor center staff during assigned shifts
• Coordinate staffing, task assignments, break schedules, and coaching
• Create employee schedules around donor cycles
• Determine inventory needs and submit vendor orders
• Inform the Center Manager of irregularities and provide corrective action plans
• Execute daily operational plans to achieve throughput, quality, and productivity targets
• Partner with the Center Manager and Quality team to resolve deviations and operational concerns
• Monitor donor flow and address delays or service issues
• Maintain compliance with state and federal regulations, FDA-approved SOPs, OSHA, CLIA, cGMP, and internal procedures
• Supervise donor selection, plasma collection, and manufacturing records
• Attend required training sessions and staff meetings
• Ensure accurate documentation and timely reports
• Maintain facility cleanliness and equipment condition
• Assist with control of center donor funds
• Participate in onboarding, training, and cross-training staff
• Maintain communication with other service areas
• Promote safety, teamwork, and accountability
• Report unsafe situations or conditions
• Assist with plasma center equipment repairs when trained
• Assist the Center Manager with tasks supporting company objectives

Operations Supervisor

Technician

• Conduct pre-donation medical screening
• Interact with donors and respond to customer needs
• Assess donor suitability and perform setup
• Provide appropriate feedback to ineligible donor candidates
• Ensure donor screening information is complete
• Maintain donor confidentiality
• Work in a plasma center supporting Grifols' plasma-derived medicines and healthcare services

Donor Center Technician

Phlebotomist

• Assist in determining donor suitability
• Establish rapport with donors to ensure customer happiness and maintain donor confidentiality
• Respond to and assist with handling donor reactions
• Monitor donors and equipment to ensure donor health and product quality
• Set up, disconnect, and operate automated plasmapheresis machines
• Disconnect and dispose of contaminated disposable equipment
• Work in a plasma center supporting the collection of plasma for plasma-derived medicines

• Assist in determining the suitability of donors
• Establish rapport with donors to ensure customer happiness while maintaining donor confidentiality
• Respond to and assist with handling donor reactions
• Monitor donors and equipment to ensure donor health and product quality
• Set up, disconnect, and operate automated plasmapheresis machines
• Disconnect and dispose of contaminated disposable equipment
• Work in a plasma center and use required personal protective equipment

• Assist in determining donor suitability
• Establish rapport with donors to ensure customer happiness while maintaining donor confidentiality
• Respond to and assist with handling donor reactions
• Monitor donors and equipment to ensure donor health and product quality
• Set up, disconnect, and operate automated plasmapheresis machines
• Disconnect and dispose of contaminated disposable equipment
• Work in a plasma center supporting Grifols’ plasma-derived medicines and transfusion medicine operations

• Assist in determining donor suitability
• Establish rapport with donors to ensure customer happiness while maintaining donor confidentiality
• Respond to and assist with handling donor reactions
• Monitor donors and equipment to ensure donor health and product quality
• Set up, disconnect, and operate automated plasmapheresis machines
• Disconnect and dispose of contaminated disposable equipment
• Work in a plasma center environment

• Assist in determining the suitability of donors
• Establish rapport with donors to ensure customer happiness while ensuring donor confidentiality
• Respond to and assist with handling donor reactions
• Monitor donors and equipment to ensure donor health and product quality
• Set up, disconnect, and operate automated plasmapheresis machines
• Disconnect and dispose of contaminated disposable equipment
• Work in a plasma center with exposure to biological fluids, infectious organisms, electrical office and laboratory equipment, and extreme cold below 32°F in the plasma freezer
• Use required personal protective equipment

• Conduct pre-donation medical screening
• Interact with and respond to customer needs
• Assess donor suitability and engage in set-up
• Provide appropriate feedback to ineligible donor candidates
• Ensure all donor screening information is complete
• Ensure donor confidentiality
• Work in a plasma center producing plasma-derived medicines and supporting healthcare services

• Serve as acting leader in the absence of the Center Manager
• Perform any/all tasks within the plasma center, including production employee and donor-flow-supervisor duties
• Oversee donor operations and supervise Operation Supervisors and donor center staff during assigned shifts
• Coordinate staffing, task assignments, break schedules, and coaching
• Create employee schedules to accommodate donor cycles
• Determine inventory needs, adjust inventory levels, and submit vendor orders
• Inform the Center Manager of irregularities and provide corrective action plans
• Execute daily operational plans to achieve donor throughput, quality, and productivity targets
• Partner with the Center Manager and Quality team to resolve deviations and operational concerns
• Monitor donor flow and address delays or service issues
• Maintain compliance with state and federal regulations, FDA-approved SOPs, OSHA, CLIA, cGMP, and company procedures
• Supervise donor selection, plasma collection, and manufacturing records
• Attend required training sessions and staff meetings
• Ensure accurate documentation and reporting
• Maintain facility cleanliness and equipment condition
• Assist with control of center donor funds
• Participate in onboarding, training, and cross-training staff
• Maintain communication with other service areas
• Promote safety, teamwork, and accountability
• Report unsafe situations or conditions
• May be trained to repair plasma center equipment
• Assist the Center Manager with tasks supporting company objectives

Senior Operations Supervisor – Plasma Center

• Assist in determining donor suitability
• Establish rapport with donors to ensure customer happiness and confidentiality
• Respond to and assist with handling donor reactions
• Monitor donors and equipment to ensure donor health and product quality
• Set up, disconnect, and operate automated plasmapheresis machines
• Disconnect and dispose of contaminated disposable equipment
• Work in a plasma center environment supporting plasma collection for plasma-derived medicines

• Assist in determining donor suitability
• Establish rapport with donors to ensure customer happiness while maintaining donor confidentiality
• Respond to and assist with handling donor reactions
• Monitor donors and equipment to ensure donor health and product quality
• Set up, disconnect, and operate automated plasmapheresis machines
• Disconnect and dispose of contaminated disposable equipment
• Work in a plasma center producing plasma-derived medicines and supporting Grifols' healthcare operations

Associate

• Perform quality assurance and training functions under the direct supervision of the Quality Systems Manager
• Complete weekly reviews of equipment QC and maintenance records
• Document, investigate and perform root-cause analysis for deviations and customer complaints related to product quality or donor safety
• Inspect and release incoming supplies
• Investigate and report supplies that do not meet quality specifications before use
• Perform documentation review for unsuitable test results
• Assist the Quality Systems Manager in ensuring cGMP regulations, SOPs and regulatory requirements are followed
• Perform all product release activities
• Review lookback information and documentation
• Review waste shipment documentation
• Review unexpected plasmapheresis events and related donor documentation
• Review electronic donor chart exceptions affecting donor eligibility, donor safety or product quality
• Review donor deferral notifications from competitor centers
• Review plasma processing documentation for proper freezing, storage and handling
• Create, maintain and audit training records and files
• Perform employee training observations to verify staff competency before independent work
• Conduct required training for Center Notifications, Corporate Directives, SOP changes and initial SOP implementations
• When the Quality Systems Manager is absent, review and approve deferred donor reinstatement activities
• Assist with completion of the internal donor center audit
• Review monthly trending reports
• Review donor adverse-event reports and related documentation
• Conduct training addressing donor center corrective and preventive measures
• Communicate issues identified during reviews to the CQM

Quality Systems Associate

• Conduct pre-donation medical screening
• Interact with donors and respond to customer needs
• Assess donor suitability and perform setup
• Provide feedback to ineligible donor candidates
• Ensure donor screening information is complete
• Ensure donor confidentiality
• Perform work in a plasma center under variable and changing conditions

• Assist in determining donor suitability
• Establish rapport with donors while ensuring confidentiality and customer satisfaction
• Respond to and assist with handling donor reactions
• Monitor donors and equipment to ensure donor health and product quality
• Set up, disconnect, and operate automated plasmapheresis machines
• Disconnect and dispose of contaminated disposable equipment
• Work in a plasma center supporting plasma-derived medicines and transfusion medicine operations

• Assist in determining donor suitability
• Establish rapport with donors to ensure customer satisfaction while maintaining confidentiality
• Respond to and assist with donor reactions
• Monitor donors and equipment to ensure donor health and product quality
• Set up, disconnect and operate automated plasmapheresis machines
• Disconnect and dispose of contaminated disposable equipment
• Work in a plasma center and use required personal protective equipment