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Junior AI Engineer – Applied AI
Guidewire SoftwareCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in building and deploying AI applications, particularly in LLMs and agentic workflows, while ensuring disciplined evaluations and statistical measurements. Possesses strong software engineering fundamentals and a solid understanding of the insurance domain to contribute effectively to product decisions.
Highest-signal resume keywords
AI Application DevelopmentLLM Application DeploymentError Analysis and Statistical MeasurementSoftware Engineering FundamentalsInsurance Domain Knowledge
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Build, evaluate, and harden Guidewire Concierge, an omnichannel AI agent for P&C insurers
- Own end-to-end slices of the agent, including prompt and context architecture, retrieval over policy and coverage data, tool/API calls into core claims systems, and human handoff
- Build and run evaluation loops, golden sets, trajectory evaluation, LLM-as-judge, and error analysis on production call traces
- Make evaluations gate releases
- Increase containment and resolution rates while preserving accuracy
- Instrument the system to measure containment and accuracy changes
- Work on the voice path, including turn-taking, interruption, latency budgets, and LiveKit/SIP telephony
- Attend carrier calls and listen to recordings to identify conversation issues
- Help shape product direction, agent behavior, MVP decisions, and claims workflows
- Submit a short note describing a shipped project where model unpredictability was central and how it was addressed
Requirements
What you’ll need- Experience building and deploying AI applications
- Shipped an LLM application that real users depend on
- Fluency in LLMs, context engineering, RAG, and agentic workflows
- Real ML and deep learning depth
- Experience with disciplined evaluations, error analysis, and statistical measurement
- Software engineering fundamentals, including cost, latency, reliability, scalability, data stores, distributed systems, testing, security, privacy, and CI/CD automation
- Daily experience using coding agents
- Product sense and enough insurance context to contribute to product decisions
- Ability to keep learning as the field changes
- Nice to have: real-time or streaming voice systems, including ASR, TTS, telephony, SBC/SIPREC
- Nice to have: insurance, claims, or another regulated domain experience
- Nice to have: internal evaluation or observability tooling experience
- Nice to have: machine learning principles or experience experimenting with, training, and deploying models in production
- Nice to have: P&C insurance or Guidewire products and services exposure
- Nice to have: DSPy or GEPA prompt/pipeline optimization frameworks applied to production
- Ability to pass criminal history and other background checks where applicable
Benefits
Comp & perks- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Company-sponsored retirement plan
- Some roles may be eligible for the annual company bonus plan
- Some roles may be eligible for commissions
- Some roles may be eligible for long-term incentive awards
- Disability-related accommodations and support during the hiring process
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
LLM FluencyContext EngineeringRetrieval-Augmented Generation (RAG)Machine Learning PrinciplesDeep LearningDistributed SystemsCI/CD AutomationTesting and SecurityData StoresStatistical Measurement
Soft Skills
Product SenseContinuous Learning
Tools & Technologies
LiveKitSIP TelephonyASRTTSSBC/SIPRECDSPyGEPA
Industry Keywords
P&C InsuranceClaims WorkflowsRegulated Domain ExperienceInternal Evaluation ToolingGuidewire Products and Services