HostPapa

Program Manager

• Own the monthly vendor catalog publication cycle end to end, including delta review, end-of-sale handling, plan continuity and publication to partner platforms
• Validate catalog and price-list output and coordinate corrective action before publication
• Prototype and automate recurring vendor operations using data, APIs, scripting and practical AI tooling
• Build and maintain the vendor obligation calendar for API deprecations, program changes, enforcement deadlines and price-list republications
• Track vendor release notes and announcements and translate them into dated commitments, requirements and operational plans
• Lead vendor release and enforcement programs, including work-back plans, test plans, communication plans and go/no-go coordination
• Partner with Product and Engineering to shape platform requirements from vendor specifications and operational needs
• Maintain partner-facing knowledge, release notes, announcements and vendor escalation paths
• Make routine publication decisions independently and escalate changes affecting partner-visible commitments or dates
• Support other tasks or projects as assigned

Explore Program Manager, Vendor Operations at HostPapa. Review requirements and application details.

Program Manager, Vendor Operations

Procurement

• Own the renewal calendar for vendor agreements and insurance policies
• Ensure each renewal or expiry receives a timely decision
• Lead vendor renewals and commercial negotiations using usage, spend, and contract data
• Review order forms, MSAs, SOWs, DPAs, and SLAs for commercial and risk terms
• Escalate matters to Legal or Security when needed
• Manage insurance renewals, broker and carrier relationships, certificates, endorsements, and in-life policy changes
• Confirm insurance obligations in customer and vendor contracts are supported by existing coverage
• Support acquisition-related insurance and contract review
• Maintain procurement and insurance records
• Report on renewals, negotiations, savings, costs, and coverage risks
• Partner with Accounts Payable and Accounting on purchasing controls, invoice questions, spend cards, billing reconciliation, budgeting, and forecasting
• Improve processes and documentation using AI tools
• Support other tasks or projects as assigned

Explore Procurement Manager – Insurance at HostPapa. Review requirements and application details.

Procurement Manager – Insurance

Manager

• Own onboarding of new SaaS partners from initial planning through handover
• Manage end-to-end product onboarding, platform migrations, and integrations across multiple concurrent partner engagements
• Plan and coordinate delivery activities, resources, priorities, dependencies, and timelines
• Monitor delivery backlogs, service-level commitments, risks, incidents, and escalations, and coordinate actions to resolve blockers
• Lead partner meetings, delivery reviews, and roadmap discussions
• Provide clear and timely updates on progress and open issues
• Translate partner requirements and business needs into actions for technical, product, support, and operational stakeholders
• Maintain delivery documentation, runbooks, status records, risk registers, and handover procedures
• Report on delivery progress, capacity, risk, performance, and time to go-live
• Identify opportunities for workflow automation, AI-assisted operations, and process optimization
• Drive continuous improvement in delivery quality, efficiency, service-level performance, and partner experience
• Support other tasks or projects as assigned

Explore Service Delivery Manager at HostPapa. Review requirements and application details.

Service Delivery Manager

Product Manager

• Define and drive the product vision and strategy aligned with CloudBlue’s business goals, partners, and customers
• Research, validate, and translate market needs into product opportunities and roadmap initiatives
• Plan and prioritize product roadmap deliverables, aligning releases with business impact and strategic priorities
• Define solutions through clear product requirements, user stories, and documentation
• Collaborate with cross-functional teams to deliver end-to-end solutions and ensure strong go-to-market execution
• Support adoption of product features by working closely with internal stakeholders and customer-facing teams
• Continuously explore and evaluate emerging technologies, including AI-driven capabilities, to enhance the platform
• Support other tasks or projects as assigned to meet team and business needs

Explore Senior Product Manager at HostPapa. Review requirements and application details.

Senior Product Manager

Performance Marketing

• Own paid media strategy and hands-on execution across the managed.com portfolio of brands
• Build and execute paid media strategies across Google Ads, Microsoft Advertising, Meta Ads Manager, LinkedIn Campaign Manager, X Ads, and other relevant channels
• Plan, allocate, and optimize annual six-figure advertising budgets across paid channels
• Set campaign KPIs, monitor pacing and performance, and report results and optimization recommendations to leadership
• Manage keyword research, competitive analysis, bid strategies, and campaign structures across audiences, regions, and devices
• Develop and refine audience targeting using first-party and third-party data
• Create and refine ad copy and creative, and run A/B tests across advertisements, landing pages, and campaign concepts
• Analyze customer journeys, conversion paths, and campaign attribution to identify and implement performance improvements
• Use the company’s internal AI-connected paid media system and other AI workflows to review performance, streamline work, and support optimization decisions
• Partner with web development to improve conversion tracking and landing-page performance, including GA4 and Google Tag Manager
• Coordinate paid and organic search strategies with content and SEO partners
• Develop and maintain controls that reduce click-fraud risk
• Manage external agencies and vendors
• Share paid media best practices with the broader team
• Support other tasks or projects as assigned to meet team and business needs

Explore Senior Paid Media Manager at HostPapa. Review requirements and application details.

Senior Paid Media Manager

Support Engineer

• Provide customer guidance by answering how-to questions and recommending product functionality and configuration best practices
• Investigate reported technical issues, troubleshoot, and determine effective solutions and root causes
• Resolve issues by following established procedures and documentation
• Collaborate with developers, account managers, and product teams for timely issue resolution
• Manage workload and provide prompt, accurate customer updates in line with SLAs
• Log, update, and close tickets accurately in the tracking system
• Document troubleshooting steps and solutions as technical notes and knowledge base articles
• Adhere to quality and customer satisfaction standards
• Stay current on products, related technologies, and processes through training and self-learning
• Support other tasks or projects as assigned
• Take ownership of customer-impacting incidents on the CloudBlue cloud-commerce platform
• Support cloud service providers and end customers through service desk tickets and occasional phone escalations

Explore Technical Support Engineer at HostPapa. Review requirements and application details.

Technical Support Engineer

Recruitment

• Manage recruitment from role intake through offer acceptance and handover to the People Operations team
• Partner with hiring managers to clarify business needs, role scope, required skills, compensation range, and interview plans
• Manage multiple searches across technical and non-technical roles
• Set timelines and keep hiring managers accountable for feedback and decisions
• Build candidate pipelines through direct sourcing, referrals, job postings, and professional networks
• Adapt recruiting approaches to roles and local talent markets
• Conduct screening interviews and assess candidates against agreed criteria
• Help managers use structured interviews and practical assessments
• Keep candidates informed and coordinate interviews across time zones
• Coordinate offers, confirm approvals and candidate details, and complete handover for agreements and onboarding
• Maintain accurate applicant tracking system records
• Track hiring progress, time to fill, offer acceptance, and reasons for delays
• Recommend next steps for off-track searches
• Improve recruiting workflows, templates, and documentation
• Use AI for sourcing, drafting, and administration with human review and appropriate handling of candidate information
• Support other tasks or projects as assigned

Explore Senior Talent Acquisition Partner at HostPapa. Review requirements and application details.

Senior Talent Acquisition Partner

SEO Marketing

• Lead hands-on SEO strategy and execution across managed.com brands
• Build and execute SEO strategies supporting business goals
• Run technical SEO audits and maintain a prioritized fix list
• Improve site architecture, crawlability, indexation, page speed, and Core Web Vitals
• Partner with engineering on changes requiring development support
• Own on-page optimization, including keyword research, metadata, internal linking, content optimization, structured data, and schema implementation
• Develop and execute answer engine optimization strategies
• Track brand presence and citation accuracy across AI platforms and adapt search strategy as AI search evolves
• Build and manage off-page SEO programs, including link acquisition, digital PR, and brand mention strategies
• Write and refresh optimization-led content and create data-informed briefs for the content team
• Address declining page performance
• Build dashboards for organic traffic, rankings, conversions, revenue attribution, and AI visibility
• Define SEO KPIs and deliver regular insights and strategic recommendations to leadership
• Run competitive and market analysis to identify search gaps and growth opportunities
• Provide final SEO quality assurance for new pages and press releases
• Bring an organic search perspective to cross-functional launches
• Evaluate and test SEO, analytics, and AI tools and share effective methods with teammates
• Support other tasks or projects as assigned

Explore Senior SEO Specialist at HostPapa. Review requirements and application details.

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