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Brown & Brown InsuranceCore Competencies
Role fitUse this summary to align your resume positioning with the role.
Demonstrates proficiency in clerical and administrative support within the insurance and accounting sectors, utilizing strong communication skills to interact with brokers and underwriters while maintaining confidentiality. Capable of leveraging Agency Management Systems for document management and reporting.
About the role
Key responsibilities & impact- Process the workflow of the Northeast Support Team under the general supervision of the Business Operations Leader.
- Correspond with Brokers, Underwriters and Underwriter Assistants via Teams/email to respond to questions, investigate and resolve issues, and follow up on outstanding items.
- Provide clerical and administrative support to Operations Team and Underwriting Teams.
- Assist with policy servicing inquiries, including accounting, underwriting, and operations.
- Learn and work within the Agency Management System to save documents, emails, and correspondence.
- Use Agency Management System reporting functionality to run and distribute scheduled and ad hoc reports.
- Answer questions about the organization’s products and services to assist in customer service functions.
- Pursue personal and professional development.
Requirements
What you’ll need- Minimum education requires a High School Diploma or GED.
- Proficient with MS Office Suite.
- Basic accounting knowledge.
- Exceptional telephone demeanor.
- Ability to maintain a high level of confidentiality.
- 1 - 2 years’ experience in a similar position.
- Preferred: Associate or bachelor’s degree in an insurance or accounting related discipline.
- Preferred: Some licensing or insurance related courses.
Benefits
Comp & perks- Medical/Rx
- Dental
- Vision
- Life Insurance
- Disability Insurance
- ESPP
- 401k
- Student Loan Assistance
- Tuition Reimbursement
- Free Mental Health & Enhanced Advocacy Services
- Paid Time Off
- Holidays
- Preferred Partner Discounts
ATS Keywords
✓ Tailor your resumeTip: use these terms in your resume and cover letter to boost ATS matches.