Intapp

Solutions Engineer

• Collaborate with principal project team members to understand integration requirements
• Analyze integration needs and design actionable integration solutions
• Use the Boomi platform to create integration processes for data exchange between systems and applications
• Follow industry standards and best practices for efficient, reliable, and secure integrations
• Identify, analyze, and resolve technical issues and bugs
• Monitor and optimize integration performance for high throughput and low latency
• Collaborate with project teams to ensure successful project delivery
• Implement security protocols to protect sensitive data
• Stay current with integration technologies, cloud environments, and APIs

Solution Engineer

Account Executive

• Serve as a trusted advisor and market-facing representative for Intapp within a defined geographic territory
• Drive awareness of Intapp products and services within the legal industry
• Grow revenue across named accounts by identifying upsell opportunities
• Build and maintain deep, multi-threaded relationships with key stakeholders
• Educate law firms and legal departments on Intapp’s products, solutions, and AI capabilities
• Champion AI adoption and connect client challenges to Intapp Celeste capabilities
• Identify, develop, and manage a pipeline of opportunities using the Intapp Sales Methodology
• Maintain accurate CRM data throughout the sales cycle
• Meet and exceed targets for add-on sales, upgrades, renewals, and retention
• Engage at-risk clients to strengthen relationships, address concerns, and mitigate churn
• Represent Intapp in marketing initiatives, press releases, case studies, and industry events
• Participate in speaking engagements at ILTACON, CLOC, and legal technology user groups

Enterprise Account Executive – Legal

• Serve as a trusted advisor and market-facing representative for Intapp in the legal vertical
• Drive awareness of Intapp products and services within a defined geographic territory
• Grow revenue across named accounts by identifying upsell opportunities
• Build and maintain deep, multi-threaded relationships with key stakeholders
• Educate law firms and legal departments on Intapp’s products, solutions, and AI capabilities
• Champion AI adoption and explain the value of Intapp Celeste and AI-powered legal workflows
• Identify, develop, and manage a robust opportunity pipeline using the Intapp Sales Methodology
• Maintain accurate CRM data throughout the sales cycle
• Meet and exceed targets for add-on sales, upgrades, and renewal retention
• Engage at-risk clients to strengthen relationships, address concerns, and mitigate churn
• Participate in marketing initiatives, press releases, case studies, and high-profile industry events
• Deliver speaking engagements at conferences and legal technology user groups

Support Engineer

• Manage customer support requests and provide timely and accurate responses
• Create, prioritize, track, and update customer issues/features in Microsoft Azure DevOps
• Provide training to first/second-line support staff from customer or partner organizations
• Participate in an ongoing rota to provide cover for EMEA customers
• Provide IT systems support for Collaboration and Content staff
• Create and maintain documentation, including near-real-time updates to the Collaboration and Content Knowledge Base

Technical Support Engineer

Artificial Intelligence

• Craft the demo strategy for the company's most visible moments
• Lead strategy for flagship demos by identifying compelling stories, use cases, and innovations
• Build frontier demos in the Celeste platform
• Wire up agents, playbooks, integrations, and sample data
• Find product edges and provide feedback to the Celeste product team
• Deliver keynote demos at major events and webinars
• Record, publish, and share demo assets
• Equip sellers and solutions consultants with strong demo materials
• Report to the SVP of Product Marketing
• Collaborate with product, marketing, sales, and company leadership

Solution Engineer

Enterprise Account Executive – Legal

Enterprise Account Executive – Legal

Technical Support Engineer

Applied AI Director