Ipsos North America

Independent Contractor

• Work under the direction of a Field Manager/Field Coordinators to ensure work is completed on time, in full, and error free
• Utilize Sassie and/or SMX to optimize shop allocation
• Coordinate Mystery Shopper schedules, including following up with overdue shoppers, reposting declines, and sending targeted and/or bonus emails
• Respond to shoppers’ project-related questions and support successful shop execution
• Work with the internal Client Success team to ensure successful project execution
• Replace and/or return shops flagged by validation or Client Success
• Follow up on shops that are not resubmitted after being returned
• Complete specific project-related tasks as an Independent Contractor and invoice the Company for agreed hours worked at the contractor-agreement hourly rate

Independent Contractor, Channel Performance

Strategy

• Conduct secondary research across industries, markets, consumers, competitors, culture and emerging trends
• Gather and synthesize quantitative, qualitative, behavioural, competitive and secondary evidence
• Analyze survey results, interviews and other research to identify patterns, opportunities and implications
• Support hypothesis development and distinguish strategically important insights
• Connect evidence across sources and translate learning into client actions
• Develop clear, concise and visually compelling presentations
• Participate in client meetings, workshops and working sessions
• Support preparation of client deliverables
• Collaborate with Strategy3 colleagues, Ipsos researchers and subject-matter experts across disciplines and markets
• Support day-to-day management of client engagements, project plans, milestones, deliverables, inputs, risks and dependencies
• Manage multiple workstreams and priorities against fast-moving timelines
• Contribute to proposals, pitches, thought leadership and initiatives supporting the Strategy3 practice

Associate Consultant, Strategy

Researcher

• Manage assigned day-to-day research activities and coordinate with clients and internal project stakeholders
• Support the manager in drafting research projects and formulating methodologies aligned with client objectives
• Assist in producing interim research results, including requesting quotations, drafting proposals, and preparing questionnaires
• Interact with field staff to monitor activities, timelines, and costs
• Verify research data quality and methodological consistency
• Prepare analysis plans and check results
• Analyse data, write reports, and share findings with clients alongside the research manager
• Create presentations of survey results and, when required, present them with the manager
• Contribute to market research phases from understanding business issues through survey design, project execution, analysis, reporting, and storytelling

Junior Researcher – Innovation, Nicotine Products

Financial Planning and Analysis

• Perform accounts payable, monthly reconciliation, and job review functions for the Finance team
• Participate in the Job Review Process, preparing and analyzing job-related reports and liaising with Researchers to resolve discrepancies and other job matters
• Process supplier and intercompany payments and maintain creditors master data and payment terms
• Post supplier invoices and reconcile supplier statements of account
• Process, verify, and audit staff expense claims and facilitate payment to staff
• Code and record payments to update the accounts payable ledger accurately and promptly
• Verify and prepare payments for part-timers
• Allocate general expenses, including telecommunications, utilities, and rental, among business units
• Prepare general ledger audit schedules and assist with audit matters
• Assist in preparing accounting reports and ensure adherence to corporate and statutory accounting policies
• Prepare month-end journals for bank charges, foreign exchange, prepayments, and other items
• Perform intercompany reconciliations
• Perform monthly bank reconciliations
• Prepare quarterly GST submissions

Finance Executive

Analyst

• Configurar y administrar programas de Customer Experience y Voz del Cliente (VoC)
• Desarrollar encuestas, dashboards, automatizaciones y alertas
• Implementar integraciones de datos mediante APIs, SFTP y otros conectores
• Analizar métricas de experiencia como NPS, CSAT y CES para generar insights accionables
• Asegurar la calidad de los desarrollos y dar soporte a programas activos
• Capacitar usuarios y acompañar a clientes en la adopción de la plataforma

CX Technology Analyst

Account Manager

• Manage and coordinate all aspects of the research process, including questionnaire writing, research design, analysis, interpretation of results, and report preparation
• Liaise regularly with internal operations groups, including data collection, data processing, and results reporting, to ensure reliable results are delivered to clients in a timely and cost-efficient manner
• Build and maintain relationships with key clients by responding to queries and providing updates
• Coordinate and manage data entry of project costs into the internal costing program based on research target specifications
• Assist in uncovering and communicating key insights, context, and actionable strategies across research projects

Account Manager, Brand Health Tracking

Research Analyst

• Develop and update surveys
• Maintain technical specifications in proprietary software
• Liaise with internal operations teams to progress projects through their lifecycle
• Perform quality checks throughout the project lifecycle
• Perform data verification and prepare reports
• Identify and solve project issues as they arise
• Uncover meaningful insights from data
• Collaborate across teams to solve client challenges
• Contribute to client discussions
• Help synthesize and present findings
• Support recommendations influencing business, brand, and marketing decisions

Market Research Analyst, Brand Health Tracking

Software Engineer

• Participate in morning team huddles to discuss ongoing projects
• Execute and deliver market research surveys using Ipsos' VBScript- and JavaScript-based software
• Collaborate with research, project management, and QA teams to ensure project flow
• Exchange feedback and refine survey objectives
• Engage in personal and professional development with a dedicated mentor
• Participate in knowledge-sharing sessions
• Gain knowledge and experience to develop within the team

Junior Survey Developer

Project Manager

• Manage the workload of internal projects
• Set and manage client expectations
• Manage project scope, timings and budget
• Consult internal and external stakeholders for best practices
• Communicate global standards, workflows, and guidelines to local Ipsos Client Service teams, Operations teams, third-party vendors, and client teams
• Coordinate internal virtual teams for various projects
• Act as mediator between production and internal clients and maintain information flow
• Become acquainted with client-specific requirements
• Find feasible solutions for client and production teams, including ad-hoc questions and additional deliverables
• Perform administrative project management tasks, including KPIs and project database management
• Work closely with research and operations colleagues on online, offline, and mixed-mode projects for internal clients worldwide

Market Research Project Manager

Data Specialist

• Design and test data-oriented solutions for high-profile international organizations or legislative bodies
• Build high-performance solutions for fast data aggregation
• Integrate new data management technologies into existing data products
• Provide regular and ad-hoc reporting, highlighting trends and areas of interest
• Implement and enforce data management standards and procedures
• Consult with internal and external stakeholders on best practices
• Contribute to an agile team culture, values, and solutions
• Participate in morning team huddles to discuss ongoing projects
• Use data processing software based on VB Script, with tools such as Python, Excel, SPSS, and SQL
• Edit, submit, and write scripts based on client requests
• Retrieve, transform, and visualize data sets
• Prepare input files for analyses and decision systems
• Process large amounts of information daily
• Collaborate with research, project management, survey development, and QA teams
• Exchange feedback and refine survey objectives
• Participate in knowledge-sharing and professional development activities