Jazz Pharmaceuticals

Director

• Develop strategies and initiatives supporting JazzCares across Sleep, EMD, and Oncology franchises
• Evolve, enhance, and execute hub and patient support services strategies
• Collaborate on market trends and lead projects to refine strategies and optimize programs
• Plan and implement access strategies, programs, tactics, and messaging aligned with market access strategies
• Deliver seamless, high-touch customer experiences with cross-functional teams
• Develop hub priorities, content, navigation tools, and training for commercial meetings and customer-facing teams
• Serve as an internal access services subject matter expert
• Oversee access tools, content, and programs including copay assistance, patient assistance, bridge programs, and AFP mitigation
• Develop, track, and report KPIs and operational performance metrics
• Attend professional, provider, and patient advocacy conferences
• Direct vendor and agency partners, including SLA and budget oversight
• Collaborate with Field Access and Field Reimbursement teams on workflows, processes, and training
• Prepare executive-level presentations for QBRs and senior leadership updates
• Partner with Access & Reimbursement, Specialty Trade & Distribution, Brand Marketing, Sales, Field Access, Regulatory, and Patient Advocacy teams

Associate Director, Patient Support Services

Human Resources

• Lead Jazz Pharmaceuticals' enterprise talent management strategy
• Set the value-driven talent strategy
• Build the enterprise talent assessment methodology
• Identify critical roles and talent pools
• Own leadership pipeline and succession planning
• Shape performance management and career pathing/talent mobility approaches
• Architect a future-focused talent strategy supporting business transformation, digital/AI evolution, and organizational agility
• Partner with the Strategic Workforce Planning Lead to operationalize the enterprise skills taxonomy
• Design and scale an internal Talent Marketplace for skills-based mobility and gig-based development
• Modernize and scale succession planning for executive and critical roles
• Own the enterprise talent assessment methodology and calibration approach
• Evolve performance management into a high-performance enablement model with coaching frameworks and tools
• Identify future organizational capabilities and build targeted development strategies
• Partner with People Analytics, HR Technology, and Learning & Development to deploy modern talent systems, including Workday Talent Optimization and AI talent matching
• Partner with senior business leaders and HRBPs on leadership bench strength and critical talent development

Head of Talent Management Strategy

Artificial Intelligence

• Set and drive technical direction for Customer Experience Predictive Algorithms, Performance Optimization, and Analytics and Insights teams
• Collaborate with CX Suite Leads to create value-focused technical roadmaps
• Own budget and resource allocation across capabilities and teams
• Translate product roadmaps into scalable technology architectures and development plans
• Assess AI solution impact and value, design solution architectures, and develop prototypes and pilots as needed
• Ensure technical planning supports consistent KPI frameworks, governed measurement, and decision-ready analytics
• Lead development of consolidated insights, enterprise reporting, digital analytics, in-house marketing mix, and predictive analytics products
• Ensure development best practices and responsible, ethical AI practices are followed
• Partner on workforce planning, capability development, and operating model evolution
• Manage vendor partners and ensure quality delivery aligned with objectives
• Act as primary technical accountability point for Customer Analytics & Insights and Performance Analytics & Optimization suites
• Coordinate roadmap dependencies, integrations, and architectural decisions with technical and platform teams
• Partner with Suite Leads and business teams to shape product experience and translate user needs into scalable solutions
• Represent technical architecture, platforms, and delivery considerations in domain, cross-suite, and executive forums
• Align shared data infrastructure, integration standards, and AI/ML enablement across teams
• Lead resolution of technical cross-team issues affecting performance or adoption
• Develop people managers and foster collaboration, inclusion, belonging, and high performance

Director, CX Advanced Analytics – AI Technical Suite Lead

• Lead and manage the Central Monitoring function across Jazz's sponsored clinical trials
• Define, build, and maintain KRIs and centralized statistical monitoring analytics/dashboards at the study, site, and CRA level
• Analyze centralized data trends and risk signals and determine when monitoring strategy changes are warranted
• Own the process for triggering and documenting risk-based changes to monitoring plans
• Support development of Risk Based Monitoring Strategy Documents and study monitoring plans
• Serve as functional lead for central monitoring technology platforms
• Present central monitoring outputs, risk trends, and recommended actions to study teams, governance forums, and senior leadership
• Ensure central monitoring documentation, KRI rationale, and escalation history are inspection-ready
• Partner with Site Monitoring leadership to communicate findings to field-based CRAs and Lead CRAs
• Provide leadership, coaching, and development for central monitoring team members
• Champion continuous improvement, including automation, machine learning, and AI-enabled risk detection
• Represent Central Monitoring in cross-functional process and technology initiatives and governance discussions with external partners and CROs
• Support RBQM strategy, standards, and training

Associate Director, Central Monitoring

Principal

• Lead statistics for individual studies, related studies, integrated summaries, and regulatory filings
• Design and report Phase I to IV clinical studies
• Provide statistical expertise to clinical development projects
• Develop and execute statistical strategy, study designs, and clinical-trial analyses
• Collaborate with clinical development, pharmacology, pharmacovigilance, clinical drug supply, project management, regulatory affairs, medical writing, clinical data management, and clinical operations
• Manage work performed by external statistics and programming vendors
• Participate in department and cross-functional meetings to optimize study designs, endpoints, and analysis strategies
• Support development and implementation of study protocols
• Review and help validate data capture systems
• Develop statistical programs for clinical-trial simulations, analyses, data displays, and validation
• Write and review statistical analysis plans
• Perform and oversee data analysis and validation, and interpret analyses
• Prepare for and attend regulatory-agency meetings
• Develop, implement, and maintain department standards and practices
• Review CRO timelines and analysis plans for timeliness and quality
• Review and validate CRO deliverables
• Act as statistical subject matter expert for clinical reports, integrated summaries, and other documents
• Respond to statistical questions from regulatory agencies

Senior Principal Statistician, Biostatistics

• Inform orchestration decisions using customer needs, behaviors, care pathways, sites of care, and market dynamics
• Shape cross-functional engagement strategies and resolve orchestration tradeoffs
• Orchestrate coordinated omnichannel campaigns aligned with customer journeys
• Apply next-best-action frameworks and orchestration logic to sequence and prioritize customer touchpoints
• Own audience orchestration delivery and translate strategy into sequenced cross-channel engagement
• Define and oversee branded, non-branded, and unbranded media strategies
• Drive media activation and performance measurement
• Partner with Customer Analytics & Insights and Customer Orchestration teams to improve performance
• Leverage global capabilities, standards, and tools for scalable campaign execution
• Refine sequencing and effectiveness using performance, engagement, and audience experience insights
• Track KPIs and escalate risks and issues
• Provide feedback to strengthen enterprise CX and customer orchestration standards
• Collaborate with brand, medical, analytics, field engagement, enterprise CX, franchise, and functional teams
• Share insights, risks, and learnings with CX peers and leadership
• Partner with US campaign teams to adapt capabilities for EU and international regulatory landscapes
• Report to the Sr. Director of Campaign Orchestration Lead

Associate Director, Campaign Orchestration – EU/INTL

• Support the design and reporting of Phase I to IV clinical studies
• Support regulatory filings under the supervision of a more senior statistician
• Lead statistical aspects of study design, analysis, validation, and documentation
• Provide statistical expertise for clinical trials, including early-stage trials
• Develop and execute statistical strategy, design, and analyses
• Collaborate with clinical development, pharmacology, pharmacovigilance, clinical drug supply, project management, regulatory affairs, medical writing, clinical data management, and clinical operations
• Oversee statistics and programming work performed by external vendors
• Participate in data science and cross-functional meetings to optimize study designs, endpoints, and analysis strategies
• Support study protocols and review and validate study-specific data capture systems
• Develop statistical programs for clinical trial simulations, analyses, data displays, and validation
• Write statistical analysis plans, perform data analysis and validation, and interpret analyses
• Support the project lead statistician
• Prepare for and attend regulatory agency meetings and respond to statistical questions
• Work closely with statistical programming colleagues
• Monitor CRO guidelines and standards and review and validate CRO deliverables
• Collaborate with medical writers on clinical reports, integrated summaries, and other documents
• Learn and apply drug development regulatory requirements, including CDISC SDTM and ADaM standards
• Stay current with developments in statistics, drug development, and regulatory guidance through literature review, conference attendance, and professional development

Principal Statistician, Biostatistics

• Lead statistical support for the design and reporting of Phase I to IV clinical studies
• Support regulatory filings under the supervision of a more senior statistician
• Manage statistical aspects of study design, analysis, validation, and documentation
• Develop and execute statistical strategy, design, and analyses for clinical trials
• Participate in data science and cross-functional meetings to optimize study designs, endpoints, and analysis strategies
• Collaborate with study teams to meet study and recurring report timelines
• Support development and implementation of study protocols
• Review and validate study-specific data capture systems
• Develop statistical programs to simulate trial design operating characteristics, perform analyses, prepare data displays, and verify data accuracy and validity
• Write statistical analysis plans, perform data analysis and validation, and interpret analyses
• Support the project lead statistician
• Prepare for and attend regulatory agency meetings and respond to statistical questions
• Work closely with statistical programming colleagues
• Monitor CRO guidelines and standards and review and validate CRO deliverables
• Collaborate with medical writers on clinical reports, integrated summaries, and other documents
• Learn and apply drug development regulatory requirements, including statistical contributions to marketing applications and CDISC SDTM and ADaM standards
• Stay current with developments in statistics, drug development, and regulatory guidance

• Define and lead the multi-year strategic vision, roadmap, and operating standards for R&D Resource Management
• Establish an integrated operating model connecting Functional Line Management, Global Program Teams, R&D Finance, and Governance Committees
• Serve as the authoritative voice for functional capacity, demand trade-offs, and resource bottleneck resolutions during portfolio reviews and corporate planning cycles
• Lead the strategic application of AI and machine learning models for FTE demand forecasting
• Oversee Planisware algorithm design, calibration, and optimization
• Build trust in resource data through baseline metrics, standardized benchmarking, automated validation checks, and on-demand data access
• Sponsor and deploy Named Allocation workforce management tools
• Manage analysis of resource supply versus demand, functional constraints, skills shortages, and burnout risks
• Own global R&D resource analytics, dashboards, executive scorecards, and enterprise portfolio reporting
• Lead quantitative scenario modeling for portfolio prioritization, operational trade-offs, budget cuts, pipeline expansions, and business development integration
• Establish processes for timecard and effort actuals and variance analysis against forecasts
• Influence Functional Vice Presidents, Global Program Leaders, and Finance Directors on resource priorities and investments
• Direct and mentor Resource Management specialists and analytical experts

Senior Director, Head of R&D Resource Management

• Serve as a strategic advisor to senior leadership, aligning people strategies with business objectives
• Partner with senior leaders and RDFLT members to translate business priorities into people strategies
• Provide thought leadership on organizational design, workforce planning, succession planning, and leadership capability
• Advise and coach senior leaders on complex people and organizational matters
• Develop organizational insight and translate business strategy, priorities, and customer needs into people priorities
• Work across the HR operating model and matrix team to deliver functional projects and programs
• Partner with senior leaders on organizational redesign and future capability planning
• Lead and support change management initiatives, including reorganizations and M&A activity
• Partner with COEs to champion organizational values, employee engagement, and change initiatives
• Execute business-driven talent management processes and follow up on talent review outcomes
• Collaborate with global HR teams and identify process improvements and best practices
• Use data, metrics, and evidence to inform decision-making and drive change

Associate Director, Patient Support Services

Head of Talent Management Strategy

Director, CX Advanced Analytics – AI Technical Suite Lead

Associate Director, Central Monitoring

Senior Principal Statistician, Biostatistics

Associate Director, Campaign Orchestration – EU/INTL

Principal Statistician, Biostatistics

Principal Statistician, Biostatistics

Senior Director, Head of R&D Resource Management

Director, Human Resources Business Partner