Kenco Group

Sales

• Secure and onboard transportation service revenues by managing the full sales cycle from prospecting through closing
• Identify new opportunities, sell supply chain solutions, and build and maintain customer relationships
• Support customer-facing roles with implementation and customer account management
• Work independently and exercise judgment on sales strategies, target customers, pricing terms, and deals
• Lead and mentor the sales team, drive sales strategies, achieve targets, and foster a high-performance culture
• Meet sales performance metrics and drive revenue growth by understanding customer needs
• Develop and maintain sales plans, analyze customer supply chains, and provide customized solutions using mode, technology, and capacity insights
• Record and maintain pipeline activity in the CRM
• Lead deal-team collaboration with pricing, capacity, and administrative support teams
• Conduct industry, target customer, and competitor research and analysis
• Pursue new business through visits, meetings, cold calling, social media, email, networking, and referrals
• Meet virtually and in person with potential and dormant customers to provide market insights and propose solutions
• Refine sales processes to improve efficiency, streamline the sales cycle, develop relationships, and grow revenue
• Partner with pricing and yield teams to create customer-centric solutions with qualitative and quantitative benefits
• Serve as primary contact for sales and contract negotiations and support seamless implementation and initial customer experience
• Prepare custom reports and analysis on transportation metrics and supply-chain impact
• Lead monthly or quarterly business reviews as required
• Collaborate with business and support functions to achieve shipment-count and revenue objectives
• Communicate proactively with customers and the sales team while executing the transportation-services go-to-market strategy
• Represent Kenco and its services through sales visits, marketing events, and transportation industry functions

Senior Brokerage Sales Executive

General

• Coordinate operational readiness activities for new site startups, including budget tracking, resource deployment planning, readiness assessments, and status reporting
• Monitor startup and deployment-related expenditures and provide reporting, analysis, and recommendations
• Facilitate technician onboarding and field-based training programs
• Participate in technician interviews and provide technical assessments and hiring recommendations
• Evaluate technical proficiency during onboarding and provide developmental feedback and readiness assessments
• Advise Operations Managers and Regional Service Managers on workforce readiness, technical capability gaps, process improvements, and operational efficiencies
• Provide on-site technical leadership for facility startups, operational disruptions, and critical staffing needs
• Serve as the technical escalation point for complex equipment, system, and operational issues
• Deliver hands-on coaching, technical training, and developmental feedback to field technicians
• Partner with operations leadership to prioritize field support deployments and improve service delivery
• Build and maintain customer relationships while representing Kenco’s service, quality, and safety standards
• Support the Kenco Operating System through continuous improvement initiatives, operational audits, investigations, and actions improving safety, inventory accuracy, equipment performance, and operational effectiveness
• Travel approximately 50%–75%

Field Service Specialist

• Coordinate operational readiness activities for new site startups, including startup budget tracking, resource deployment planning, readiness assessments, and status reporting to operational leadership
• Monitor startup and deployment-related expenditures, ensuring compliance with approved budgets and providing reporting, analysis, and recommendations
• Facilitate technician onboarding and field-based training programs with Learning & Development and operational leadership
• Participate in technician interviews and provide technical assessments and hiring recommendations
• Evaluate technical proficiency during onboarding and provide developmental feedback and readiness assessments
• Recommend workforce readiness, technical capability improvements, process improvements, and operational efficiencies
• Provide on-site technical leadership for facility startups, operational disruptions, and critical staffing needs
• Serve as the technical escalation point for complex equipment, system, and operational issues
• Deliver hands-on coaching, technical training, and developmental feedback to field technicians
• Partner with Operations Managers and Regional Service Managers to assess workforce readiness and prioritize field support deployments
• Build and maintain customer relationships while representing Kenco's service, quality, and safety standards
• Support the Kenco Operating System through continuous improvement initiatives, operational audits, investigations, and actions enhancing safety, inventory accuracy, equipment performance, and operational effectiveness
• Travel approximately 50%–75%

• Coordinate operational readiness activities for new site startups, including startup budget tracking, resource deployment planning, readiness assessments, and status reporting to operational leadership
• Monitor startup and deployment-related expenditures, ensuring compliance with approved budgets and providing reporting, analysis, and recommendations
• Facilitate technician onboarding and field-based training programs with Learning & Development and operational leadership
• Participate in technician interviews and provide technical assessments and hiring recommendations
• Evaluate technical proficiency during onboarding and provide developmental feedback and readiness assessments
• Recommend workforce readiness, technical capability gaps, process improvements, and operational efficiencies to Operations Managers and Regional Service Managers
• Provide on-site technical leadership for facility startups, operational disruptions, and critical staffing needs
• Serve as the technical escalation point for complex equipment, system, and operational issues
• Deliver hands-on coaching, technical training, and developmental feedback to field technicians
• Partner with operations leadership to assess workforce readiness, prioritize field support deployments, and improve service delivery
• Build and maintain customer relationships through expert technical support and representation of Kenco’s service, quality, and safety standards
• Support the Kenco Operating System through continuous improvement initiatives, operational audits, investigations, and actions improving safety, inventory accuracy, equipment performance, and operational effectiveness

Supervisor

• Assure compliance with Federal, State and Local laws and Kenco safety programs
• Manage Powered Industrial Truck Training and Personal Protective Equipment programs
• Directly supervise up to two Powered Industrial Truck Trainers and temporary staff as needed
• Develop and facilitate safety training programs
• Help develop warehouse and distribution center safety programs
• Conduct safety audits covering fire equipment, dock conditions, housekeeping, rack conditions, material conditions, and electrical conditions
• Partner with Operations to build support for safety initiatives
• Support incident analysis, corrective action development, and root cause determination
• Identify and correct at-risk behaviors immediately when observed
• Maintain required governmental reporting documents
• Support investigations into all accidents
• Review powered industrial equipment conditions and maintenance procedures
• Provide safety information to supervisors
• Assist the Safety Manager and Operations Managers with special projects requiring safety input
• Maintain, update, and add site policies, procedures, standard work instructions, and tools for the quality management system
• Administer the internal audit program, including training auditors, auditing processes and procedures, and measuring results
• Identify training needs and organize training interventions to meet quality standards
• Investigate customer complaints and non-conformance issues and perform root cause and corrective action investigations
• Collect, compile, and analyze statistical quality data to identify improvement areas

Site Safety Supervisor

• Coordinate operational readiness activities for new site startups, including budget tracking, resource deployment planning, readiness assessments, and status reporting
• Monitor startup and deployment expenditures and provide reporting, analysis, and recommendations
• Facilitate technician onboarding and field-based training with Learning & Development and operational leadership
• Participate in technician interviews and provide technical assessments and hiring recommendations
• Evaluate technical proficiency during onboarding and provide developmental feedback and readiness assessments
• Advise Operations Managers and Regional Service Managers on workforce readiness, technical gaps, process improvements, and operational efficiencies
• Provide on-site technical leadership for facility startups, operational disruptions, and critical staffing needs
• Serve as the technical escalation point for complex equipment, system, and operational issues
• Deliver hands-on coaching, technical training, and developmental feedback to field technicians
• Partner with operational leaders to assess workforce readiness, prioritize field support deployments, and improve service delivery
• Build and maintain customer relationships through expert technical support
• Support the Kenco Operating System through continuous improvement initiatives, audits, investigations, and safety, inventory, equipment, and operational effectiveness actions

• Coordinate operational readiness activities for new site startups, including budget tracking, resource deployment planning, readiness assessments, and status reporting
• Monitor startup and deployment expenditures and provide reporting, analysis, and recommendations
• Facilitate technician onboarding and field-based training with Learning & Development and operational leadership
• Participate in technician interviews and provide technical assessments and hiring recommendations
• Evaluate technical proficiency during onboarding and provide developmental feedback and readiness assessments
• Advise Operations Managers and Regional Service Managers on workforce readiness, technical capability gaps, process improvements, and operational efficiencies
• Provide on-site technical leadership for facility startups, operational disruptions, and critical staffing needs
• Serve as the technical escalation point for complex equipment, system, and operational issues
• Deliver hands-on coaching, technical training, and developmental feedback to field technicians
• Partner with operational leaders to assess workforce readiness, prioritize field support deployments, and improve service delivery
• Build and maintain customer relationships through expert technical support
• Support the Kenco Operating System through continuous improvement initiatives, operational audits, investigations, and safety and performance improvements

• Support and enable deployment of the Kenco Operating System (KOS) at the assigned site
• Advise on project selection, definition, prioritization, and completion
• Provide regular feedback and updates on active projects
• Assist site leadership with KOS culture, practices, implementation plans, and execution
• Facilitate and coach site-level KOS training
• Provide ongoing education in data-driven business improvement methods
• Manage site KOS deployment on an ongoing basis
• Coach and mentor leaders and associates on standard work, quality management systems, work measurement, Lean, Six Sigma, financial management, project management, and effective training
• Calculate financial costs and benefits of process changes and validate results
• Instill KOS ownership through training, mentoring, coaching, and technical support
• Influence leadership on KOS principles, processes, and tools
• Partner with network leaders on KOS deployment and action plans, maturity assessments, and phase gate reviews
• Share KOS knowledge and updates with Continuous Improvement Leaders and teams across the organization
• Drive breakthrough performance and solutions through proactive problem solving
• Present data to internal and external customers
• Perform process mapping, value stream mapping, process design, methods development, performance standards and metrics, ROI analysis, and project management
• Issue written and oral instructions as needed
• Assign duties and examine work for exactness, neatness, and policy conformance
• Coach employees to improve performance and expand skills