KSA Integration

Research Analyst

• Conduct in-depth studies on business process improvement, costing, quality assurance, and compensation strategy
• Design sampling plans and statistical tests for the Quality Assurance Program
• Review reports from external bodies, such as Government Accountability Office (GAO) and the Walter Reed Army Institute of Research, and support their studies with data and analysis
• Present findings with clear recommendations for leaders
• Run studies that improve the Department of Defense (DoD) Disability Evaluation System (DES) at the Defense Health Agency (DHA)
• Supply quantitative analysis behind process improvement, costing, quality assurance, and compensation strategy decisions for the program office

Explore Operations Research Analyst – Defense Health at KSA Integration. Review requirements and application details.

Operations Research Analyst – Defense Health

Analyst

• Research laws, regulations, and policies affecting the Disability Evaluation System (DES) and Special Compensation for Assistance with Activities of Daily Living (SCAADL)
• Draft summaries and recommendations
• Draft papers, memoranda, and staffing packages to DoD writing standards
• Run the annual Compensation and Benefits Handbook update, including requesting agency updates by 1 September, delivering the draft by 31 January, and delivering a Section 508 compliant final by 15 February
• Coordinate handbook content with the Department of Veterans Affairs, Labor, Health and Human Services, Education, the Social Security Administration, and the Military Services
• Support the DHA Disability Evaluation System Program Support contract as a Policy Analyst

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Policy Analyst, Mid – Defense Health Agency

Data Analyst

• Pull, clean, and analyze case data from the Department of Veterans Affairs Veterans Tracking Application (VTA) and other sources for recurring and ad hoc reports
• Draft system change requests and support user acceptance testing for VTA and related systems
• Maintain VTA guidebooks within 10 days of any business process or technical change
• Maintain the shared Microsoft Access database of Special Compensation for Assistance with Activities of Daily Living (SCAADL) enrollment and analyze quarterly Military Department data
• Pull and validate survey cohort lists for the Integrated Disability Evaluation System (IDES) satisfaction survey
• Build reports and support systems behind the Department of Defense Disability Evaluation System at the Defense Health Agency
• Turn case data into recurring and ad hoc reports used by leaders to manage the program

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Senior Data Analyst – Defense Health Agency

Compliance

• Track Federal legislation, including the National Defense Authorization Act, regulations, court rulings, and Department of Veterans Affairs (VA) policy that affect DES and Special Compensation for Assistance with Activities of Daily Living (SCAADL)
• Assess impact on policy, cost, and operations
• Recommend courses of action within five business days
• Draft complete, justified Personnel Legislation Reviews within 22 business days of tasking
• Support staffing to the Under Secretary of Defense for Personnel and Readiness
• Maintain a tracker of pending legislation and regulatory changes
• Provide early warning on legislation and regulatory change so DES policy stays current and compliant

Explore Legislative and Regulatory Analyst – Defense Health at KSA Integration. Review requirements and application details.

Legislative and Regulatory Analyst – Defense Health

Technical Writer

• Produce briefings, outreach, and publications for the Department of Defense Disability Evaluation System at the Defense Health Agency
• Draft briefings, talking points, speeches, and read-ahead packets five business days before suspense
• Draft newsletters and outreach products and coordinate with the DHA Communications Office
• Develop and review communications plans for consistent messaging
• Make publications, including the Compensation and Benefits Handbook, Section 508 compliant
• Provide clear, accessible, and consistent program information to Service members, families, and leaders

Explore Communications Specialist, Technical Writer – Defense Health… at KSA Integration. Review requirements and application details.

Communications Specialist, Technical Writer – Defense Health Agency

• Support the Defense Health Agency (DHA) Disability Evaluation System (DES) Program Support contract as a Policy Analyst III
• Research, write, and staff policy for the Department of Defense (DoD) Disability Evaluation System (DES) and the Special Compensation for Assistance with Activities of Daily Living (SCAADL) program
• Analyze new or changed Federal laws, DoD and Military Department policy, and Department of Veterans Affairs (VA) policy for impact on DES and SCAADL operations
• Draft decision papers, policy, and implementation guidance within five business days of tasking
• Build staffing packages to DoD 5110.4-M and the DoD issuance style guide with little or no Government rework
• Prepare reports and independent analyses for internal and external taskers within five business days, including support to Government Accountability Office (GAO) and Inspector General (IG) engagements
• Peer review policy products from other analysts

Explore Policy Analyst III – Defense Health Agency at KSA Integration. Review requirements and application details.

Policy Analyst III – Defense Health Agency

Technician

• Maintain the office file plan and records under National Archives and Records Administration (NARA) and DoD standards
• Retire temporary records and transfer permanent records to NARA through the Washington Headquarters Services Records Management Division
• Reclassify or move records within two business days of identifying the need
• Deliver the Records Management Report within 90 days of start and quarterly after that
• Run records management for the Department of Defense Disability Evaluation System program office at the Defense Health Agency
• Keep the office file plan and records compliant with NARA and DoD standards

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Records Management Technician

• Build timeliness, trend, and outcome analyses for weekly, monthly, quarterly, and annual reports
• Develop models that forecast caseload and flag cases at risk of missing timeliness goals
• Produce complex statistical charts and explain results to non-technical leaders
• Document methods and maintain written procedures for recurring reports
• Support the Defense Health Agency Disability Evaluation System Program Support contract

Explore Statistician, Modeling Analyst – Defense Health at KSA Integration. Review requirements and application details.

Statistician, Modeling Analyst – Defense Health

Business Analyst

• Support the Defense Health Agency (DHA) Disability Evaluation System (DES) Program Support contract as a Case Management Analyst
• Support case processing for the Integrated Disability Evaluation System (IDES) at the Defense Health Agency (DHA)
• Complete case disenrollment and re-enrollment actions in the Department of Veterans Affairs (VA) Veterans Tracking Application (VTA) within one business day of request
• Decide whether a case deferment, re-enrollment, or new case is the right action, and report on corrective actions taken
• Monitor cases that exceed timeliness goals and flag compliance issues
• Manage the IDES mailbox and help system users
• Draft the annual update to system business rules

Explore Case Management Analyst – Defense Health Agency at KSA Integration. Review requirements and application details.

Case Management Analyst – Defense Health Agency

Administrative Assistant

• Maintain the electronic suspense log and deliver the weekly summary by the first business day of each week
• Screen correspondence for clarity, completeness, and DoD format within three business days
• Support about 32 quarterly and 12 monthly meetings, two working groups, and ad hoc events, all virtual
• Prepare agendas and invitations
• Track attendance and take meeting notes
• Deliver meeting minutes within five business days and meeting summaries within two business days
• Keep daily operations and meetings running for the DoD Disability Evaluation System (DES) program office at the Defense Health Agency (DHA)
• Manage correspondence and a steady calendar of virtual meetings and working groups

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Administrative Specialist

• Support the Defense Health Agency (DHA) Disability Evaluation System (DES) Program Support contract as a Compensation and Benefits Analyst
• Support the Special Compensation for Assistance with Activities of Daily Living (SCAADL) program
• Keep SCAADL program policy, audits, and payment tools current
• Monitor the Department of Defense (DoD) SCAADL Instruction and DD Form 2948 and recommend changes
• Assess changes to the Department of Veterans Affairs (VA) Program of Comprehensive Assistance for Family Caregivers for impact on SCAADL
• Draft biennial audit guidance for the Military Departments and the consolidated SCAADL report by 31 July
• Obtain the updated SCAADL payment calculator from VA by 2 January each year and provide it to DoD for the benefits calculator website
• Support the Compensation and Benefits Handbook update

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Compensation and Benefits Analyst

QA Engineer

• Execute the DES Quality Assurance Program (QAP) under DoD Manual 1332.18, Volume 2
• Maintain QAP checklists, sampling requirements, and assessment procedures
• Draft decision papers within five business days when a QAP procedure needs to change
• Draft the quarterly QAP Report and track Military Department compliance
• Review program performance against goals and recommend process changes

Explore Quality Assurance Analyst – Defense Health Agency at KSA Integration. Review requirements and application details.

Quality Assurance Analyst – Defense Health Agency

Program Manager

• Lead a 25-person team across policy, data analytics, quality assurance, case support, and administration
• Set priorities, assign work, and review every deliverable before release
• Serve as the primary contact for the Contracting Officer's Representative (COR) and Government program leads
• Run weekly status meetings and program reviews
• Own the deliverable schedule, the weekly Electronic Suspense Log, the Weekly Actions Report, and the quarterly Staffing Status Report
• Manage contract administration, including onboarding, background investigation and Common Access Card (CAC) packages, training compliance, and the Business Associate Agreement
• Own the Quality Control Plan
• Track every performance standard and drive corrective action the same week a standard slips
• Integrate teaming partner staff into one team with one set of standards
• Recruit, develop, and retain staff
• Keep vacancies short and backups trained for every task
• Be available 8:00 AM to 5:00 PM Eastern Time, Monday through Friday, with a designated alternate when out

Explore Senior Program Manager – Defense Health Agency at KSA Integration. Review requirements and application details.

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